Motorola One 5G UW 128GB - Blue - Unlocked

this is the 6th phone I've purchased from Backmarket and I will never buy a new phone again every phone I've bought here turned out better than expected. I highly recommend Backmarket and will continue to buy my phones here.

Unfortunately while shipping was very quick and I received my phone in days, they sent the wrong phone. I didn't receive an unlocked phone like I ordered. It was locked to Verizon so I had to immediately ship it back and I'm hoping they send the correct one soon. I'll update the rating if they can get it fixed but this really blows. I had good hopes for using this service versus buying new.

Best phone I have ever bought from you guys!

Both phones on my order are set to verizon and not unlocked like I ordered and after 3 days the only advice or customer support I got was. “Try a factory reset.” Completely disappointing and STILL can’t use my phone. Looking at hundreds of dollars to switch providers or manually unlock the phone negates all savings on the device. Customer service is a joke if they can’t even reach the seller who obviously doesn’t care at all that they messed up my order

It's got the space I've been looking for to run bigger apps and games most games are pretty smooth

Shady business practices, terrible customer service representative. sent a locked phone when I ordered one that was supposed to be unlocked. when I asked whether I would recieve a replacement or a refund, I was told "we have up to 72 business hours to replace your phone," which I believed meant they would be sending a replacement. So instead of ordering another new phone. I waited for them to send a replacement. they then refunded me, so it took an extra 5 days (including weekend) for me to order a different phone, because I believed they would be sending a replacement.

No me sirve es veraizon.por favor dígame para devolverlo soy una anciana y no sé, gracias