The item came as described. Arrived quick and on time. Easy to set up. Cost less than the actual phone listing price. I only had to pay more since I moved my tmobile billing account to be my own. Otherwise it was a few dollars to activate my new chip and a few more for a phone case. I also like that this is helping the environment so I felt good on my purchase. I had this phone for a good month + and it still acting the same as I got it, nice and smooth.