I had an awesome experience buying my phone everything went smoothly. actually , I had purchased two phones one for me and my wife. we both got the Samsung Galaxy 21FE one black one purple. i believe we got good condition and they were excellent. i would highly recommend buying a phone or anything from backmarket. the only reason i'm giving only four stars. i wish since I bought 2 phones and was planning on getting visible plans. I would have had a promo for both plans instead of just one that would have been a lot cooler

I love my new Samsung S21 FE phone, even though it's hard to find a case and screen protector for it in stores it works perfectly and it has not a scratch or dent on it. I will definitely buy from back market again in the future & my fiancé is going to buy from them too. Thanks a bunch!

Recently I decided to upgrade my phone. The selection at Back Market is outstanding, so much so, instead of buying one phone I bought a second one too. Both were easy to transfer my old information to and work quite well. I would buy from Back Market again.

Very happy with the phone but there was no WiFi Calling prompt. Have family plan with Verizon and all other phones on the plan the prompt is there. Contacted Verizon numerous times and did not get resolved, they seemed perplexed. Contacted Samsung tech, again not resolved. Is there anything that you know could resolve this issue, would appreciate it.

I almost didn't purchase a plan from visible (and a phone from you) because they don't ship the SIM card to PO Boxes and the website doesn't recognize my physical address. What's the deal with that? Please ship to PO Boxes. I bought the exact same phone I already had because it was the most affordable android phone with the best reviews. It's excellent, highly recommend.

the phone looks absolutely brand new. screen is perfect, no scratches or anything on the phone. way better than I expected for such a low price. the color is pretty awesome too! super happy about this purchase!!!