I recently purchased this refurbished Samsung S22 Ultra, and while I was initially excited, that excitement quickly turned to profound disappointment. The first mic didn't work at all. People couldn't hear me on calls, making the phone practically useless – which is, you know, the primary function of a phone! This is a major problem, especially since the description stated the phone was in good condition. To add insult to injury, I live in the Caribbean, so sending it back for repairs or replacement would cost me for shipping, I've made check to have it repaired which will cost me about $900.00 TT or $132.98 US. I feel incredibly frustrated. Not only did I receive a defective phone, but now I'm out even more money just to try and rectify the situation. I expected much better quality control from the supplier.

Absolutely love this. Ordered the phone in black with excellent condition and unlocked. Honestly can't even tell it's been refurbished. There's no marks on it anywhere. The stylus works great with no issues. Had my other phone through cricket and when I put the sim card in the new one, I was able to make calls and text like normal. Exactly as I ordered it and I couldn't be happier. Absolutely recommend getting this phone through BackMarket.

back market app is great the website has great prices and choices .a this is my second time using back market.each time my order came swift and with great tracking through fedx.the two certified refurbished I ordered frome had better then I had expected.product .even at the lowest price rate.

I was leary of purchasing a used / refurbished phone. I needed an unlocked phone to try out a few different carriers coverage in areas that I visit regularly. I was pleasantly surprised to receive what I believe is a brand new phone. Not a scratch or blemish to be found. Holds a charge for days. Looks, feels and functions like brand new.

Great product. Good price but most of all i love that the phones are refurbished instead of ending up in a landfill. Would give a 5 star but they ship signature required and that is a major pain in my butt because I work 6 days a week and long hours, I am never home when the fedex guy shows up. I'm not worried about stolen packages as I live in a small community and there are cameras all over but there are no options to opt out of signature required.

yall I was skeptical of getting a refurbished phone. This phone is incredible, it was graded as fair but there's not a single dent or scratch on it!!! The battery life is good not great but honestly for the price I can work with it. When this phone needs to get replaced I will definitely be coming back!!