ZTE Jasper LTE 8GB - Black - Locked Verizon

Dear Greg, Your avant garde approach to your business practices is refreshing. This is my first purchase with your company, and admittedly s very small purchase at that. I mean, I only had to spend $15 for a nearly new ZTE Jasper Android phone. With that in mind, frankly, I was not expecting very much from your company. Greg, you proved me wrong at every turn. It was Easy Street in fact: easy ordering, easy product tracking, easy friendly level of communication all the way up until my phone was delivered to my mailbox. All of this energy and effort expended by you and your teammates, to make sure that I was not only satisfied, but DELIGHTED with every interaction with your business. And all of this concern was expended over a $15 purchase. You have absolutely won me over. I am 100% sure that I will continue to shop and build a presence with BACK MARKET. Well done on every level! My only suggestion to you, would be to consider changing the name of your company. No easy task, but I almost did not place the order with your company because back market sounds an awful lot like "black market" which to me, was definitely a negative connotation. It almost prevented me from doing business with you. I am glad they did not. Nevertheless, I'm very happy that I found you. I'm hoping that you are able to maintain consistency in your friendly dealings with the public, in what seems to be a model for doing business that is humane and happy. Remember that a good way to do this is by taking good care or your employees. Happy employees make all the difference. Bravo! Thank you for reaching out to me for comment. I am a very recently retired educator and it is nice to be able to provide feedback. Keep up the good work! Yours sincerely, Joe DOnofrio Orlando, Florida customer joedonofrio2@gmail.com