1,005 verified reviews in the last 10 years.
Rocky B.
Purchased on June 26, 2025
Verified purchaseI've only just recently discovered this Back Market and I have to say Kuddos to the way you all do business. Buying this laptop was the first worry free and pleasant experience I've ever had when buying refurbished tech. I used to only shop through ebay but not any more. They just lost a customer. Back Market notified me of every stage my laptop was at during delivery. Even notified me that it was going to be a day later than they first projected but even being a day late I still received it way before I ever have from ebay or Amazon for that matter. The laptop looks fantastic and so far I'm totally satisfied with how Back Market conducts business 2 gold star lickies my friends and I will make sure all my friends give you a try. Bravo!!
Condition
Good
Reviewed in the United States on July 3, 2025
Scott S.
Purchased on July 22, 2025
Verified purchaseEverything perfect - seller in Colorado sent a long at beautiful 65-watt power supply that I was not expecting: Bravo to them for that, as a similar device I had been using for a decade or more had only just failed a few days earlier - ! So that was perfect. And now about the Chromebook: I'm still trying to figure out why it was classed as only "Good" when it seems to me to be absolutely perfect. Looks and feels brand-new. Could not have asked for more - very happy with Back Market and its supplier.
Reviewed in the United States on August 13, 2025
King A.
Purchased on July 11, 2025
Verified purchaseI received my product very fast exactly when they said it would come. I did not know what to expect but when I opened the box I was amazed. The laptop doesn't have a scratch on it it looks brand new and it runs super fast. I will definitely be buying all my electronics from this site from now on. Thank you.
Reviewed in the United States on July 16, 2025
Kathryn F.
Purchased on May 25, 2025
Verified purchaseI am new user to Chromebook, however everything is working well. The device arrived timely and in great shape. The device has been easy to setup to work with my Pixel, Drive, and applications. It's larger than I expected it to be, but that isn't a bad thing. The next test is when I take with me to travel.
Condition
Excellent
Reviewed in the United States on June 13, 2025
Jessica P.
Purchased on March 24, 2025
Verified purchaseMy college uses google programs for assignment submissions. When my outdated MacBook began to die quickly off charger and overheat, I knew I needed something to get me through the last semester of school that didn’t break the bank. I was pleasantly surprised at how much I loved this Acer chrome book. Had I known how nice it would be, I would have switched much sooner. Nothing but good things to say about this device. It has been perfect for what I need. Fast, reliable, and convenient.
Condition
Good
Reviewed in the United States on April 7, 2025
Marsha H.
Purchased on August 27, 2025
Verified purchaseI'm happy to no longer be getting ominous popups telling me I'm using unsupported software. I still don't have Chrome navigation in my body memory, so I continue to use Windows shortcuts like <alt><tab> to try to switch between recently used tabs. Since I use a Windows machine at work, I may never fully internalize what I should be using on this machine. I'm also looking for a way to connect my hearing aids to the audio from this. They require Bluetooth Low Energy, and the Chromebook transmits regular Bluetooth. I thought that any adapter would solve that problem, but what I read (and heard yesterday at Office Depot) suggests otherwise.
Condition
Good
Reviewed in the United States on September 7, 2025
Glenn C.
Purchased on April 1, 2025
Verified purchaseI was concerned about buying a laptop in "fair", but the Chromebook came in "like new" condition!!! My Back market purchases have always come in much better condition then their listing says. They're often "like new" I'm delighted! I say, don't hesitate. Just buy a Backmarket device.
Reviewed in the United States on April 26, 2025
Angelio D.
Purchased on March 31, 2025
Verified purchaseThe mouse's click-and-drag function isn't working, but I'm currently researching a fix for that issue. Otherwise, the Chromebook is perfect, and for the low price, I love it! I'm also glad I didn't buy new contributing to the waste stream, especially given their short lifespan! I'm so happy I found Back Market!!!
Condition
Excellent
Reviewed in the United States on April 17, 2025
Ian R.
Purchased on April 2, 2025
Verified purchaseThis is at least the second time but maybe the third I’ve purchased from Back Market. I ordered this Chromebook and it did not entirely fit the item description. I was specifically looking for 13” Chromebook that was not a touch screen and of traditional clamshell design. The Chromebook arrived and it was a touchscreen model and also the 2-in-1 design. Meaning the screen folds all the way around converting to a tablet. These are considered upgrades by most people however for my use I don’t need them. After using for a day or two I decided to keep the device, and I am happy with it. It checks all the boxes for my needs. Something lightweight and small for going everywhere with me, as I’m a grad student. Price was great. $150-160. One last bit it is the item listing indicated it had a micro SD slot. It does not have one. I blame some of this on Acer because they change specs/features constantly even though the items model numbers are the same. I’ll buy from Back Market again.
Condition
Excellent
Reviewed in the United States on April 21, 2025
Spencer M.
Purchased on December 28, 2024
Verified purchaseI got it at my door unscathed, brought it in, charged it up, and it works perfectly. It has this small bubbles at the bottom of the screen, but that doesn't affect it's performance in any way, shape, or form.
Reviewed in the United States on January 20, 2025