Verified Refurbished Laptops and Computers

Pre-owned laptops that perform like-new at dis...

3,640 products
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Verified Refurbished Laptops and Computers's customer reviews

4,962 verified reviews in the last 24 months.

  • S

    Solomon L.

    Purchased on May 29, 2025

    Verified purchase

    I'll give my feedback on this in two main areas: 1) order process satisfaction and 2) product satisfaction. Order satisfaction: I am highly satisfied with the order experience. It was my first time ordering from Back Market, and I wasn't quite sure what to expect, but the order was simple, pricing/fees were straightforward, and communication was good. My order shipped promptly and arrived ~2 days ahead of the tracking number estimate. Product satisfaction: I am highly satisfied with the products I received. I ordered 3 refurbished Dell Latitude 5580 laptops. I received all three, they were carefully packaged, clean, and undamaged. All three included the laptops and the charger. I bought them to run them as inexpensive, high performance Chromebooks using ChromeOS Flex, and all three worked perfectly when I installed the OS. I have them set up with Google Family Link to provide a safe way for my children to use the Internet. The hardware is in excellent shape with the sole exception of the touchpads having some visible wear (normal on refurbished devices, so I don't detract points for this). 10/10, would buy again.

    Reviewed in the United States on June 11, 2025

    Dell Latitude 5580 15-inch (2017) - Core i5-7300U - 16 GB - SSD 512 GB
  • S

    Suzanne O.

    Purchased on April 17, 2025

    Verified purchase

    I ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.

    Reviewed in the United States on May 6, 2025

    Lenovo 100E Chromebook 2Nd Gen Ast 11-inch (2021) - A4-9120C - 4 GB - HDD 32 GB
  • S

    Sam G.

    Purchased on March 8, 2025

    Verified purchase

    Dell Precision 3541 15-inch (2019) - Core i7-9850H, 32 GB RAM, 512 GB SSD Initial Review: I've recently purchased this refurbished Dell Precision 3541, and here's my honest first impression after initial testing: Pros: - Excellent performance from the Intel Core i7-9850H CPU and 32 GB RAM. - Fast boot times and smooth multitasking thanks to the 512 GB SSD. - Professional, clean build quality with minimal cosmetic wear. - No noticeable performance throttling or stability issues under normal workloads. Great overall value for the specs provided. Cons: - Noticed occasional high CPU temperature spikes, particularly during intensive processes such as major Windows updates. - Minor cosmetic imperfections, such as slight marks on the laptop lid, but nothing serious. - Screen has subtle white spots (likely minor pressure marks); they're not very noticeable during regular use, but worth mentioning. Important Note: High temperature spikes were significantly noticeable during heavy Windows updates (like the Windows 11 update). Thankfully, temperatures stabilized afterward. Overall Initial Verdict: Very pleased so far! Great specs and solid performance for a refurbished model. The heat m...

    Reviewed in the United States on March 18, 2025

    Dell Precision 3541 15-inch (2019) - Core i7-9850H - 32 GB - SSD 512 GB
  • D

    David C.

    Purchased on April 29, 2025

    Verified purchase

    Kind of a mixed bag. The unit arrived as-described, if sloppily re-assembled. Hinges were loose and case was not properly reassembled. Booted and everything worked well, except the bluetooth which was intermittent and the fingerprint reader which may not have been properly connected. The *very good* news is this unit still had 6 months of Lenovo premiere support. I called Lenovo, trouble-shot it over the phone, then they sent a tech to my house the next day to completely replace the mainboard. While he was at it, the tech re-seated the fingerprint reader and and tightened all the screws, which he said were mostly loose. When he was done, the hinges were no longer loose, the unit was secure and felt great and the bluetooth issue was resolved. Ultimately, extremely happy for the price. I basically got Lenovo-new hardware internals for a third the price of a new Thinkpad. I'm unclear on whether that 6 months of Lenovo premiere support is a standard Back Market thing as part of their warranty support or whether I just got lucky and this unit had that support remaining from the original purchase. Sending the unit back for another questionably-reassambled-after-refurbish unit would have...

    Reviewed in the United States on May 15, 2025

    Lenovo ThinkPad X1 Nano G1 13-inch (2021) - Core i5-1130G7 - 16 GB - SSD 512 GB
  • R

    Rocky B.

    Purchased on June 26, 2025

    Verified purchase

    I've only just recently discovered this Back Market and I have to say Kuddos to the way you all do business. Buying this laptop was the first worry free and pleasant experience I've ever had when buying refurbished tech. I used to only shop through ebay but not any more. They just lost a customer. Back Market notified me of every stage my laptop was at during delivery. Even notified me that it was going to be a day later than they first projected but even being a day late I still received it way before I ever have from ebay or Amazon for that matter. The laptop looks fantastic and so far I'm totally satisfied with how Back Market conducts business 2 gold star lickies my friends and I will make sure all my friends give you a try. Bravo!!

    Reviewed in the United States on July 3, 2025

    Acer ChromeBook Spin 311 A6-9220C 1.8 GHz 32 GB eMMC - 4 GB
  • R

    Richard j N.

    Purchased on April 30, 2025

    Verified purchase

    Needed a travel computer that could handle large MS Office files and apps. Not my primary computer. This low cost "refurbished" computer really fits that need. Moving a lot of things I do to Apple products so limiting Android PC investments. This purchase has been great for me so far, but I haven't really challenged it yet. So far expect it will meet my challenges.

    Reviewed in the United States on June 12, 2025

    Microsoft Surface Laptop Go 12-inch (2019) - Core i5-1035G1 - 16 GB - SSD 256 GB
  • L

    Lawrence N.

    Purchased on May 22, 2025

    Verified purchase

    I received the laptop quite quickly and the packaging was excellent. Once I opened the box, I noticed a well wrapped plastic cover protecting the laptop. I had to configure Windows 10 and got everything within minutes. i was worried about the battery life since this is a refurbished item, but so far all is good. i'm very please with the purchase and will recommend a future purchase from Back Market.

    Reviewed in the United States on June 10, 2025

    Dell 7480 14-inch (2020) - Core i7-6600U - 16 GB - SSD 256 GB
  • D

    Dalton O.

    Purchased on March 10, 2025

    Verified purchase

    The Dell Latitude laptop came delivered in a well designed protected box and the laptop looked brand new for half the cost of what would have been a new laptop if I hadn't bought from Back Market. Thank you Back Market for making refurbished laptops easily available. This saved my dad a ton of money and works just as good as a new laptop for him. The plus side it comes with a 1yr warranty so he was less concerned of it being a used laptop once he heard its covered if he has any hardware issue arise while using it.

    Reviewed in the United States on March 24, 2025

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB
  • G

    Gwendolyn F.

    Purchased on April 15, 2025

    Verified purchase

    Certified refurbished with vPRO Intel processor. Quick setup and updates installed seamlessly. I needed a work laptop fast and on a budget. This was a smooth transaction from checkout to delivery. I will definitely come back to BackMarket for my tech needs!

    Reviewed in the United States on May 4, 2025

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 32 GB - SSD 512 GB
  • T

    Tom C.

    Purchased on April 24, 2025

    Verified purchase

    The computer was in great condition as described. The vendor was quick to ship. However, whoever refurbished the laptop did a terrible job. There’s a small 32gig cache disk, and a 512 gig SSD. Windows was installed on the small disk, so even trying to surf the Internet caused the disk to get full and the laptop unable to operate. It took about a day and a half to get everything straightened out. That includes getting Windows on the correct disk, and getting the sound, microphone and camera working. Appears to be a good computer now, but I’m sure most folks would’ve just returned it. It was unusable as received.

    Reviewed in the United States on May 1, 2025

    Hp EliteBook 840 G6 14-inch (2019) - Core i5-8365U - 16 GB - SSD 512 GB
See all 4,962 reviews

What are refurbished laptops?


Refurbished laptops are pre-owned devices that have been restored to their original condition and performance by professionals. At Back Market, we handpick each and every one of the sellers on our platform to make sure you're getting the best refurbished devices available. The refurbishment process typically involves rigorous testing, cleaning, and repairs, so that the laptop meets the same standards as a brand new device. So when you buy refurbished you're basically getting a new laptop at a discounted price.

Refurbished Laptop Pros and Cons

 

Laptop warranty and return policy


All laptop purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best laptop for your needs at lower prices.

 

What to expect from your refurbished laptop


If you're buying a reconditioned laptop for the first time, you might not be sure what to expect from your purchase. First, understand that your laptop may have cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, it's important to know that any external blemishes will not affect laptop performance and you can expect your device to perform as if it were newly opened directly from a store. You should also be confident that your laptop is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.

 

Laptop deals for students


Great news for students shopping for refurbished laptops on Back Market - we offer all college and university students a $20 discount off any laptop purchases over $250. You can unlock your student offer deals here. Or if you need help deciding on your next laptop, check out our guide on the best laptops for college.