Customer reviews for Asus ExpertBook

4.2/5

46 verified reviews in the last 6 months.

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  • S

    Sam J.

    4.4/5

    Reviewed in the United States on September 10, 2023

    Review for Back Market: 5/5. Delivery was fast, and customer service was extremely helpful and responsive to my questions. As advertised, my A15 arrived in very good condition, and I can't detect any hardware issues in Windows 11. Would definitely recommend Back Market to anyone looking for good, refurbished hardware. Review for the A15: 3/5. Good design, chassis is tough, price is decent for a refurbished laptop with middling components. The fact that it's (mostly) upgrade-able is the important part for me, I just needed something with a GPU. That said, I have a lot of issues with this. Firstly it's Windows 11 only, which sucks, but most people know that so I'm skipping it as a point. ASUS' approach to hardware control is truly awful. All hardware control has been relegated from the BIOS to Armoury Crate, which is the bloatware that ASUS keeps installed on the motherboard. What that means is that if you completely wiped everything from the laptop and did a fresh install of Windows, you would have no way to control the power consumption, fan speed, GPU usage, etc, without installing garbage software. And Armoury comes packaged with AURA, more ASUS crapware, which uses even more ...
    Asus TUF FA506IHR-DS51-CA 15-inch - Ryzen 5 4600H - 8GB 512GB NVIDIA GeForce GTX 1650 QWERTY - English

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    Purchased on August 27, 2023

  • P

    Philip H.

    5/5

    Reviewed in the United States on May 7, 2023

    Little bit dirty, but I was able to clean it up which was fine. Definitely what I was looking for and expected. Its now a teaching laptop, that I've renamed the "craptop" as its for experimenting with new Linux distros etc. Not a bad buy
    Asus S301LA 13-inch (2013) - Core i5-4200U - 6 GB - HDD 500 GB

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    Purchased on February 8, 2023

  • V

    Velma M.

    4.2/5

    Reviewed in the United States on May 10, 2023

    Shipping was awesome! Very quick. Label adhesive residue was left on underside. Additionally, two foot pads were missing. This is minor, however it demonstrates a lack of attention to detail. There was no charging cable provided as I would have expected from the description. Another detail overlooked. The unit arrived with a depleted battery. I'm not sure how long a charge should last in the device, but was dissappointed. I love shopping on Back Market and am glad for Back Market ALL my previous experiences have been over the top. This one missed the mark.
    Asus Chromebook Flip C302C Core M 0.9 ghz 32gb SSD - 8gb QWERTY - English

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    Purchased on May 7, 2023

  • J

    Juliett S.

    4.4/5

    Reviewed in the United States on May 27, 2023

    It came well packaged, it had no scratches and the screen was perfect. It was weird that I had to reset it to factory settings because there was an email on it, and also the little silver things that help the laptop flip were crooked sooooo….. overall it works good though and it’s in great condition.
    Asus Chromebook Flip C434 Core M3 1.1 ghz 128gb SSD - 4gb QWERTY - English

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    Purchased on May 18, 2023

  • K

    Kebeh B.

    5/5

    Reviewed in the United States on September 12, 2023

    I ordered a “fair” condition Chromebook and the condition is almost EXCELLENT. Maybe “fair” doesn’t actually mean “shitty and banged up” cause I got a really nice and clean laptop. Only 1 flaw on the physical appearance. Looks like someone dropped it from a short distance so it’s barely noticeable. This thing works like brand new. I’m definitely satisfied.
    Asus Chromebook Flip CM5500FDA-IS588T Ryzen 5 2.1 ghz 128gb SSD - 8gb QWERTY - English

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    Purchased on September 8, 2023

  • J

    Joseph W.

    5/5

    Reviewed in the United States on September 3, 2023

    It works great. Only minor things like a couple scratches and the logo peeling off a bit. I ordered the cheapest option though so that was expected.
    Asus Chromebook C202SA-YS02 Celeron 1.6 ghz 16gb eMMC - 4gb QWERTY - English

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    Purchased on August 16, 2023

  • B

    Barbara B.

    4/5

    Reviewed in the United States on April 23, 2023

    love this laptop. was looking for something that is easy enough to carry around & work easily. excellent job from Backmarket fast delivery.
    Asus 17 K712EA 17-inch (2020) - Core i3-1115G4 - 8 GB - SSD 256 GB

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    Purchased on April 9, 2023

  • K

    Kris B.

    4.4/5

    Reviewed in the United States on June 28, 2023

    The item was well packaged and delivered on time. The performance is good, the battery, however seems like it might be dying. After a full charge, battery drains quite quickly.
    Asus X509MA-BB01-CB 15-inch (2021) - Celeron N4020 - 4 GB - SSD 128 GB

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    Purchased on June 12, 2023

  • J

    Jahli W.

    5/5

    Reviewed in the United States on September 5, 2023

    My laptop was really nice to quality even tho it’s fair and it came early really updated and decent camera and nice keys overall good pro
    Asus Chromebook Flip C434TA-DSM4T Core m3 1.1 ghz 64gb SSD - 4gb QWERTY - English

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    Purchased on September 1, 2023

  • M

    Makaria W.

    5/5

    Reviewed in the United States on May 31, 2023

    I love this computer, perfect size, and perfect condition. The computer come 2-3 days after I placed my order and everything thing was good.
    Asus Chromebook Flip C302C Core M 0.9 ghz 32gb SSD - 8gb QWERTY - English

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    Purchased on May 15, 2023