Customer reviews

The XR phone I ordered looks and works like brand new. Has a great battery life as well. The Protective case and Screen protector were also excellent. My only reason for not giving an awesome rating was in what could have been partially my misunderstanding. After picking the phone and adding on the screen protector and case I was asked about shipping. I picked rush 2-3 day shipping which cost an additional $30.00 because I was needing it quickly. Well evidently the rush shipping only applied to the screen protector and case because it arrived in 3 days. However the phone took an additional 2 to 3 days to arrive. As stated I thought the rush shipping was for all 3 items. I should have read thru everything a second time to verify before paying the extra $30.00 to get the screen protector and case 3 days before the phone arrived. Overall I am very happy with everything I purchased and will buy from Back Market again.

The arrival was sooner than was expected and am grateful for that in my postal box. Reside in a 12 story, 242 unit building where theft is prevalent. Here’s to an already successful relationship over the years. I check this app first for all my electronic needs. Not disappointed.

13 mini ws in very good condition with on noticeable scratch on screen. No visible marks on back of phone. The battery capacity was 94%. Phone arrived as promised. The case and screen protector was a few days late. Overall, process and products were more than satisfactory.

I was soooo hesitant to buy this but it was so worth it! You can barely see the scratches, and it looks so new. It's also refundable for a month, so if there are any damages or concerns, you can return the phone- that's what convinced me to go ahead and buy it anyway. Got delivered within like 4 days. 10/10 service and customer care. Definitely recommend.

I want to say that my first iPhone was purchased from this site in 2021, an XR. I had it until this past March. So I had it for 3 years and then I purchased this phone. I like this phone a lot and it’s it really good condition. I keep getting battery errors. In the settings it shows there’s an issue with the battery.

Great! But could not put the screensaver on without getting bubbles. Could not even “rub” out the air pockets. There were little plastic tabs enclosed (I am assuming to use to apply it), but there were no instructions as to what they were for or how to use them. I tossed them.

Best value in refurbishing I’m definitely looking forward to shop again

great case, only thing I dislike is the fact that back market is written on it in large font .. other than that, looks very solid and was easy to use

Awesome Back Market Case. Well made. Perfect fit. Package arrived in just a few days. Could not be more pleased with the product or the service.