Customer reviews for Certified Renewed by Microsoft

Seller sent the original Microsoft Surface Headphones instead of the Surface Headphones 2 as stated in the listing. No photos or description to indicate the exact model being provided and only found out once connecting to my phone and using the Surface app on my Surface Pro 6. Overall lukewarm first use of Back Market. Shipping was fast however!

The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.

Forza Horizon 4 on Xbox One is pure joy in a box! Stunning visuals, a massive and diverse car list, and the game-changing dynamic seasons make exploring beautiful Britain an absolute blast. It's accessible for everyone yet packed with depth for hardcore racers. A masterpiece of open-world driving that's endlessly fun. Just be aware it's being delisted digitally in Fall 2024! ⭐⭐⭐⭐⭐

NOT Microsoft brand keyboard. Listing looks like a refurbished Microsoft keyboard to me, but I received a new off-brand keyboard. It works and I just need one so I'm keeping it, but I'm frustrated it's not as advertised.

I was extremely skeptical going into this process. Based on the reviews, buying from Back Market clearly doesn't work out for everyone. Thankfully, though, it was a completely smooth process for me. The Xbox and controller I received seem to be working flawlessly so far. I also traded in an old Xbox One X and received the full trade-in amount I was offered. I fully expected that amount to be designed to entice me so that they could then drop the payout amount after actually receiving the Xbox. It was all fully transparent, though, and I received $158 for the Xbox and one controller. That is way higher than any other trade-in offer I was able to find through places like Gamestop or the official Microsoft store. I'm very happy with my decision to try out this site.

came in good condition. The shipping was nice and loved the handy little card that came with it. Barely visible that it's refurbished besides the single mark. Bought from BackMarket before and always happy with the products.

Purchased the refurbished Pro 7 from Back Market to replace the Pro 4 my firm assigned for my use in early 2017. The Pro 7 works great for my needs. It's it seems faster than the 4 which works better for my office, travel and entertainment needs. The only issue with the 7 is the finger track pad stop tracking the curser. There is probably a track pad sensitivity setting I will look for in settings. Otherwise, the mouse work flawlessly with no track issues. Very happy with Back Market equipment.

It’s a really beautiful laptop, I really love it. I’m just not satisfied with the battery health. But yea I get that it’s a refurbished device, but other from that I’m satisfied!

I really enjoy the new to me Series S! works wonderful! the only thing is it had a very slight chip in the case of the device, but if you aren't a pucky person. it's considered an excellent purchase.