Customer reviews for Renewed by Microsoft

4.2/5

Average of 255 reviews from the past 6 months.

4-5 stars
69%
3-4 stars
16%
2-3 stars
6%
1-2 stars
9%
Rory A. Bought: Surface Pro 5 (2017) - Wi-Fi 2 months ago
4.8/5
I was worried about some other reviews saying it took months for their order to ship but this shipped within 3 days of ordering! It lived up to its estimated time frame! It also definitely lives up to its quality standard, I'm really amazed since I was really nervous about buying something refurbish...

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Customer service and delivery was great! The product is awesome. It is refurbished so I wasn't expecting perfect. There are a few extremely minor cosmetic issues on the outside of the computer which does not bother me at all. The only issue I found with the functionality of the device is the battery...

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Like many others, I was skeptical about purchasing refurbished electronics, but this is now my fourth purchase. Each purchase has arrived on time or sooner and in better condition than expected. What’s next? 😜

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Verna G. Bought: Surface 3 (2015) - Wi-Fi 1 month ago
4.6/5
I can't believe I got this at the price that I did. It was a "Fair" quality, but all I noticed was a little bump on the chasis and wear on the keyboard. Thank you for helping me save money in a tight spot and feeling good about buying refurbished.

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I am totally satisfied with this laptop! Looks and performs like new! No scratches! My kids love it and use it for their HS assignments! They confirmed that the specs are just as they wanted! I saved a lot of money buying "refurbished" from Back Market and will do it again! Highly recommended! 10/10...

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I purchased a Surface pro 5 but ended getting a surface pro 4. Then I received a call from a customer service representative named Stanley and he quickly resolved the issue. I am in the process of receiving the item that I had originally purchased which was a surface pro 5.

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Jeremy M. Bought: Xbox One S - HDD 1 TB - White 1 week ago
5/5
This was my first time using backmarket.com and I wasn’t sure what to expect but I was very pleased with the Xbox One S I purchased. It looks brand new and works great! It was packaged extremely well also so that was a relief. The controllers both work great and are super clean as well. I would use ...

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Hector S. Bought: Xbox One S - HDD 500 GB - White 3 weeks ago
4.2/5
Its been like a week since I got the Xbox One S. Everything was perfect. Only thing I disliked was the controller that came with the Xbox, but I just got myself a new one. Other than that the Xbox is working perfectly fine, I would highly recommend buying it :)

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Just received the MS Surface Pro 4 last week. Delivery time was fast (within 5 days) and as indicated online. MS Surface is in very good condition and included key-board and power cord. Set up was easy and as of now, the computer is operating great!

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I have to say I was not expecting a unit in such good condition. In fact, it looks almost new. It boot up quickly after being charged, and works very well. I primarily bought this Surface Book 2 as a music reader to replace my old 1st Gen iPad Pro which I used for that purpose, but it has now become...

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