• 1-year warranty
  • Free standard shipping
  • Free 30-day returns
  • Friendly customer service

Certified Renewed by Microsoft

Certified Renewed by Microsoft's customer reviews


214 verified reviews in the last 6 months.

  • J

    Josh S.

    Purchased on February 23, 2024


    The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.

    Reviewed in the United States on February 28, 2024

    Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - English
  • G

    Gabriela G.

    Purchased on February 9, 2024


    came in good condition. The shipping was nice and loved the handy little card that came with it. Barely visible that it's refurbished besides the single mark. Bought from BackMarket before and always happy with the products.

    Reviewed in the United States on February 29, 2024

    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 16 GB QWERTY - English
  • M

    Michael R.

    Purchased on January 18, 2024


    Purchased the refurbished Pro 7 from Back Market to replace the Pro 4 my firm assigned for my use in early 2017. The Pro 7 works great for my needs. It's it seems faster than the 4 which works better for my office, travel and entertainment needs. The only issue with the 7 is the finger track pad stop tracking the curser. There is probably a track pad sensitivity setting I will look for in settings. Otherwise, the mouse work flawlessly with no track issues. Very happy with Back Market equipment.

    Reviewed in the United States on February 7, 2024

    Microsoft Surface Pro 7 12-inch (2020) - Core i5-1035G4 - 8 GB - SSD 256 GB
  • R

    Robert L.

    Purchased on June 20, 2024


    The Surface Pro 4 was listed as "Fair" but I am glad I didn't go for a better rated tablet because it looks perfect to me. I am very pleased with the unit and the seller (and obviously, Back Market).

    Reviewed in the United States on July 1, 2024

    Microsoft Surface Pro 4 12" Core i5 2.4 GHz - SSD 256 GB - 8 GB
  • J

    Jakob L.

    Purchased on December 28, 2023


    Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!

    Reviewed in the United States on February 7, 2024

    Microsoft Surface Pro 4 256GB - Silver - (WiFi)
  • M

    Mia H.

    Purchased on May 4, 2024


    Not only was this whole process sooooo super easy, but I absolutely love my new Xbox. I was going to sell my old Xbox One privately because I was told it wasn't worth anything for trade-in. I ended up buying a brand new Xbox Series S, and was not satisfied so then I found myself here in the home of BackMarket. I found the Xbox that fits my needs and for the same price as the Xbox Series S I bought directly from Microsoft that ended up getting boxed back up and returned within the same week I bought it. I was so pleased with how easy this all was with BackMarket and that I actually got something for my trade-in! Not to mention I can now play games without waiting centuries for it to load and can see every beautiful detail of the game! If you're on the fence, take a leap of faith, throw caution to the wind, or whatever and just do it because you won't regret it.

    Reviewed in the United States on July 1, 2024

    Xbox Series X 1000GB - Black
  • J

    Jediah T.

    Purchased on April 14, 2024


    I got two of these about a week back, was looking for a new controller and a friend of mine mentioned he needed one really bad to, I wasn't willing to spend the full $140 it would normally cost for two xbox controllers but I did wanna get my friend a (early) birthday present. I found this listing and the price was perfect, just about the cost of one controller off the Microsoft store for two of these. They got here 5 ish days early which was awesome and have worked fantastic. Both me and my friend have enjoyed them and haven't found any issues!

    Reviewed in the United States on July 1, 2024

    Microsoft Xbox Series X/S Controller QAT-00001
  • J

    Jack W.

    Purchased on January 8, 2024


    I feel like I got a total steal here. A great laptop with plenty of power, modern design, and at a very reasonable price. Back Market makes it easy to filter the products down to exactly what I needed and shipping was speedy once I selected my Microsoft Surface. I'm stoked and will definitely use the service again.

    Reviewed in the United States on January 21, 2024

    Microsoft Surface Book 2 15" Core i7 1.9 GHz - SSD 512 GB - 16 GB QWERTY - English
  • W

    William W.

    Purchased on July 8, 2024


    The product came with all pieces and is clean. I am not rating 5 for two reasons. The buttons, specially the A button is not as responsive as the others. It requires a little extra force for the Xbox to register it. Also, the case has been profusely sprayed with perfume to mask the fact that whoever used it before smoked either cigarettes or marijuana. I personally smoke and do not mind the smell, but that premise is unacceptable in my opinion.

    Reviewed in the United States on July 18, 2024

    Microsoft Elite Series 2
  • V

    Varun J.

    Purchased on June 7, 2024


    I had bought 2 pens from here and one of the pen tips broke internally and both of the pen erasers never worked. There is a metal wrap on the pens covering up the previous owners which is a school district. There metal wrap cuts into your hands and hurts

    Reviewed in the United States on July 1, 2024

    Microsoft Surface Pen (2017) for Surface 3 3XY-00001-2-A
See all 214 reviews

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