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Certified Renewed by Microsoft's customer reviews

886 verified reviews in the last 24 months.

  • M

    Michael S.

    Purchased on January 22, 2025

    Verified purchase

    Seller sent the original Microsoft Surface Headphones instead of the Surface Headphones 2 as stated in the listing. No photos or description to indicate the exact model being provided and only found out once connecting to my phone and using the Surface app on my Surface Pro 6. Overall lukewarm first use of Back Market. Shipping was fast however!

    Reviewed in the United States on March 26, 2025

    Microsoft Surface Headphones 2 Noise cancelling Gaming Headphone Bluetooth with microphone - Black
  • J

    Josh S.

    Purchased on February 23, 2024

    Verified purchase

    The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.

    Reviewed in the United States on March 26, 2025

    Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - English
  • S

    Sirajuddin A.

    Purchased on April 8, 2025

    Verified purchase

    Forza Horizon 4 on Xbox One is pure joy in a box! Stunning visuals, a massive and diverse car list, and the game-changing dynamic seasons make exploring beautiful Britain an absolute blast. It's accessible for everyone yet packed with depth for hardcore racers. A masterpiece of open-world driving that's endlessly fun. Just be aware it's being delisted digitally in Fall 2024! ⭐⭐⭐⭐⭐

    Reviewed in the United States on April 11, 2025

    Forza Horizon 4 - Xbox One
  • A

    Anthony B.

    Purchased on August 22, 2024

    Verified purchase

    NOT Microsoft brand keyboard. Listing looks like a refurbished Microsoft keyboard to me, but I received a new off-brand keyboard. It works and I just need one so I'm keeping it, but I'm frustrated it's not as advertised.

    Reviewed in the United States on March 26, 2025

    Microsoft Keyboard QWERTY Backlit Keyboard Surface Pro Type
  • J

    Jhenelle G.

    Purchased on March 26, 2025

    Verified purchase

    It’s a really beautiful laptop, I really love it. I’m just not satisfied with the battery health. But yea I get that it’s a refurbished device, but other from that I’m satisfied!

    Reviewed in the United States on April 25, 2025

    Microsoft Surface Laptop Go 12-inch (2020) - Core i5-1035G1 - 16 GB - SSD 256 GB
  • G

    Gabriela G.

    Purchased on February 9, 2024

    Verified purchase

    came in good condition. The shipping was nice and loved the handy little card that came with it. Barely visible that it's refurbished besides the single mark. Bought from BackMarket before and always happy with the products.

    Reviewed in the United States on March 26, 2025

    Microsoft Surface Laptop 2 13" Core i5 1.6 GHz - SSD 256 GB - 16 GB QWERTY - English
  • M

    Michael R.

    Purchased on January 18, 2024

    Verified purchase

    Purchased the refurbished Pro 7 from Back Market to replace the Pro 4 my firm assigned for my use in early 2017. The Pro 7 works great for my needs. It's it seems faster than the 4 which works better for my office, travel and entertainment needs. The only issue with the 7 is the finger track pad stop tracking the curser. There is probably a track pad sensitivity setting I will look for in settings. Otherwise, the mouse work flawlessly with no track issues. Very happy with Back Market equipment.

    Reviewed in the United States on March 26, 2025

    Microsoft Surface Pro 7 12-inch (2020) - Core i5-1035G4 - 8 GB - SSD 256 GB
  • T

    Tanzeela A.

    Purchased on April 18, 2025

    Verified purchase

    The seller was professional and efficient, providing prompt shipping and excellent communication throughout the process. The item arrived faster than expected, and everything was handled with care. I highly recommend both the seller and the product—if you’re looking for a reliable wireless mouse, this is a great choice!

    Reviewed in the United States on May 2, 2025

    Microsoft U7Z-00001 Mouse Wireless
  • W

    Wesley T.

    Purchased on April 3, 2025

    Verified purchase

    this one was in great condition the other one i bought which was black and in good condition the plug in back from xbox to tv is lose and it did not come with xbox original remote it's after market and it won't hook to xbox so u have to us the cord so not happy with other one at all

    Reviewed in the United States on April 21, 2025

    Xbox One S 1000GB - White
  • M

    Mohamed S.

    Purchased on April 4, 2025

    Verified purchase

    The device is literally in Mint condition as described + Quick shipping , such a professional business… BackMarket , you are doing a perfectly great job ! I am really impressed … I rarely write a review on any product, but this is definitely deserve a 5 Stars rating

    Reviewed in the United States on April 14, 2025

    Microsoft Surface Pro 9 13" Core i5 3.3 GHz - SSD 256 GB - 8 GB Without keyboard
See all 886 reviews