Customer reviews for Dell G5

4.2/5

247 verified reviews in the last 6 months.

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    Louis P.

    4/5

    Reviewed in United States on December 15, 2022

    My refurbished Dell works great. Am so glad It came with windows 10, and NOT 11. I was surprised though that it didn't come with an cd/dvd drive, but purchased a usb one. Am happy about the computer though.
    Dell Latitude 7480 14-inch (2017) - Core i5-6300U - 16 GB - SSD 256 GB

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    Purchased on the November 25, 2022


  • N

    Nathan A.

    5/5

    Reviewed in United States on August 17, 2022

    Works great! Set up was straightforward, and the computer runs smoothly. This was my first experience with Back Market and buying a refurbished computer, and based on this experience, I’d do it again.
    Dell Latitude 5280 12.5-inch (2017) - Core i5-7200U - 8 GB - SSD 256 GB

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    Purchased on the August 4, 2022


  • C

    Chuck L.

    4.4/5

    Reviewed in United States on September 7, 2022

    Your refurbisher policy states that that the seller must ship within 24 hrs not counting weekends or holidays. That did not happen and I had to hound BackMarket for shipment info. Other than that we are happy.
    Dell XPS 13 9360 13.3-inch (2020) - Core i7-8550U - 16 GB - SSD 512 GB

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    Purchased on the August 22, 2022


  • G

    Gary A.

    5/5

    Reviewed in United States on December 13, 2022

    My second purchase with you was a great experience and savings just like my first one. I highly recommend doing business with your company. Refurbished products are like brand new for a fraction of the cost.
    Dell Latitude 7300 13.3-inch (2019) - Core i5-8350U - 8 GB - SSD 256 GB

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    Purchased on the November 30, 2022


  • M

    Melissa B.

    4.4/5

    Reviewed in United States on December 17, 2022

    Customer service - 5/5 Responsiveness of BackMarket.com communications - 5/5 Laptop appearance and function - 5/5 Included power adapter - 2/5 (comp says it’s the wrong one for this machine but technically it works still) Individual refurbisher/seller - ??/5 I believe this laptop was sold to me NOT completely wiped (though to someone who wouldn’t know different it appeared to be as I had to pick a language and input my Microsoft account info to boot up). Appears to me it had a virus when I received the computer. I kept receiving pop ups that were blurry and looked not legit and they wouldn’t allow me to click out of them. They were for mcafee and they immediately prompted me to input a CC with no option to not select a plan. — Uhhhh. What? So I called Dell directly and they walked me through how to wipe the computer myself. It was A HASSLE. You have to buy a separate USB and download the operating system on a SEPARATE computer, then upload it to your new laptop. However, I made the mistake of signing in to my Microsoft account and to my Google chrome account before wiping. Within 2 days of this new comp I had a Google chrome redirect virus. (I owned a Mac and never in my entire ...
    Dell Latitude 5401 14-inch (2019) - Core i5-9400H - 16 GB - SSD 256 GB

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    Purchased on the December 6, 2022


  • G

    Gregory J.

    5/5

    Reviewed in United States on October 24, 2022

    Bought a refurbished Dell Latitude 5491 (listed as "Very Good") and have been using it for a week now, and so far it's awesome, especially for the price. I went from a $900 new HP Envy with 8GB RAM and 220 Hard Drive to double both those numbers for under $300, and the Dell looks brand new and easily outperforms the HP I had. There was one small problem with this order -- the charger that came with it was not compatible, so I had to buy a charger at Best Buy then return it when BackMarket sent a new compatible charger within a week, which works just fine. But that minor problem will not prevent me from buying refurbished again. There's too much computer waste in the world -- buy refurbished everyone!
    Dell Latitude 5491 14-inch (2018) - Core i5-8400 - 16 GB - SSD 512 GB
     

    Purchased on the October 4, 2022


  • J

    Justin H.

    5/5

    Reviewed in United States on January 2, 2023

    The Dell Latitude was delivered on time and came in the condition advertised. It's been a week and the laptop is working great. We are huge fans of BackMarket and always feel we get a wonderful product at a great price. The value is unbeatable.
    Dell Latitude 5491 14-inch (2018) - Core i5-8300H - 16 GB - HDD 500 GB

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    Purchased on the December 16, 2022


  • L

    Laura R.

    5/5

    Reviewed in United States on September 9, 2022

    The product was great and backmarket was great. The seller however didn't put any info in the box to tell me where the activation key was for windows. I went above and beyond to find out there website and try to contact c them via email and telephone. After three tries, I returned for a refund. I believe it was just an error or the windows sticker wasn't put on etc. The issue could have been resolved easily without returning but after 3 attempts and waiting for a reply for 4 days, I decided it wasn't meant to be.
    Dell Latitude E7270 12.5-inch (2020) - Core i5-6300U - 8 GB - SSD 256 GB

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    Purchased on the August 25, 2022


  • J

    Jared O.

    5/5

    Reviewed in United States on November 1, 2022

    All seemed to be in order on delivery. I used windows update and the Dell updater app to bring it up to date. Seems like a solid and compact machine. Side note, it has a slot for SIM card, but doesn't appear to have a cellular modem.
    Dell Latitude 7280 12.5-inch (2019) - Core i5-7300U - 8 GB - SSD 256 GB

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    Purchased on the October 20, 2022