Customer reviews for Refurbished Dell XPS

Shocking how in excellent condition this laptop really was! First off, I love how they packaged it as it really did make me feel like it was safely packaged and sealed. It also came quicker than I expected, but I saw it came from the next state over. They did prioritize shipping it really quick! It looks like it’s almost brand new. The set up was easy to start using it and the screen is so vivid in its quality and the keyboard is also back lit when typed on. It also comes with a charger. Such a great deal on a really good laptop, which I discovered from work as they have a similar one they let me use but now I can enjoy my own for my personal use.

The Laptop is very good and quite fast. I didn't expected it to have touchscreen because on the website specs it said that is doesn't have touchscreen screen but mine does have it. So that is a plus. The condition of the Laptop was as good as new(looks better in person the on the picture). I also got a upgraded CPU cause I got the i7 version instead of the i5 that I bought so THANK YOU. It's very very nice. I'm very happy.

Honestly, it's the best gift from me to me lol, I am soon starting a business and I need a good working laptop to be on the go, And back market was the place to go to when need equipment. I will be buying more stuff from them soon

This is awesome! I had to get a new laptop for work but didn't have the budget to go drop $800 on a new one. Got this one in "excellent condition" and that describes it perfectly. Looks like it was never even touched before. Is working perfectly, charged up quickly and holding the charge. What an awesome deal.

The headphone jack doesn't seem to work, but I'm convinced it's a software issue and not a problem with the laptop itself. Everything else works perfectly, and I was pleasantly surprised at the cosmetic condition of the machine. I took the back panel off to see if I needed to dust off the fans, and it was pristine inside as well! I appreciate the attention to detail. When I'm doing basic web browsing, I can get 6+ hours of battery life, but SolidWorks (which is what I bought this for due to the Quadro GPU) cuts that down as expected, to around 2.5 hours. I'm really satisfied with how well this laptop performs and how well the seller refurbished it. Thanks to all involved!

Great device. Clean, no signs of use. Very fast and i had no idea it was touch screen when i purchased it. Found out by accident while cleaning the screen and i love it.

wow the outline was so amazing, the design was so great I recommend the choosing the excellent one for the best

All good, robustly packaged to protect against any shipping carrier. Laptop working excellent as well as very good cosmétic condition (better than describes), very happy with this buy.

The Dell Latitude laptop came delivered in a well designed protected box and the laptop looked brand new for half the cost of what would have been a new laptop if I hadn't bought from Back Market. Thank you Back Market for making refurbished laptops easily available. This saved my dad a ton of money and works just as good as a new laptop for him. The plus side it comes with a 1yr warranty so he was less concerned of it being a used laptop once he heard its covered if he has any hardware issue arise while using it.

Delivery was quick. But did not deliver the correct laptop. Ordered Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 512 GB with Backlit keyboard, and OS - Window 11. The laptop delivered to me does not have a Backlit keyboard. I truly need the one with a backlit keyboard, please. Thank you.