301 verified reviews in the last 24 months.
Ty B.
Purchased on May 30, 2025
Verified purchasePhone looked in great shape for however they advertised it. Looked almost brand new. Will try and update in few months. But for now, feel good about purchasing from they instead of Walmarts website with refurbished phone that I returned instantly.
Reviewed in the United States on June 15, 2025
Judith R.
Purchased on January 31, 2024
Verified purchaseI have bought several phones through BackMarket. Great customer service. The phones arrive as scheduled. I love my new phone. The only thing I am not so happy about is the battery. I realize it is not a new battery, but it seems to run down quicker than usual, if I compare it to my other refurbished phones. I am not on the phone that much. I don't text a lot...I don't talk a lot. By evening I have to plug it in.
Reviewed in the United States on February 12, 2024
Mark M.
Purchased on June 20, 2025
Verified purchaseI can’t say enough about the quality and outstanding perfection of my new Galaxy S20+5G. This is my 3rd smartphone purchase from BackMarket and this phone is by far the nicest phone yet. A week later I purchased an Apple iPad 9th Generation with 256 GB of memory for an amazing price. I love BackMarket and all my friends buy their phones and tablets from BackMarket too!
Reviewed in the United States on July 13, 2025
Karlaselene P.
Purchased on June 12, 2025
Verified purchaseRuns pretty well, way faster than my other phone, better camera. Although, I did see glue from the back of the phone but nothing but a case won't cover it. But the sound it doesn't come for the speakers but more from the back of the phone, a bit odd but as long as I have sound I can't complain
Reviewed in the United States on June 26, 2025
Joanne W.
Purchased on April 29, 2025
Verified purchaseI’m extremely satisfied with my phone, it came in excellent condition, the shipping service was quick and the price was great. Thank you Backmarket I will always recommend you to my friends and family.
Reviewed in the United States on May 12, 2025
Andris V.
Purchased on April 3, 2025
Verified purchaseThe phone was in good working condition and was priced reasonably. I didn't have enough for a newer model so I opted to replace my broken phone with the same model and I'm satisfied with it for now, but I'll definitely be coming back for my next phone if they keep the quality and pricing right.
Reviewed in the United States on April 20, 2025
Lynn A.
Purchased on April 9, 2025
Verified purchaseI GOT THE S20 plus and am happy with it. This is my second one, I got it for a backup because I cracked the screen on the one I had. This way if my old S20+ stops working I can just move the Sims card to the new one as I have every thing backed up on it.
Reviewed in the United States on April 20, 2025
David D.
Purchased on February 7, 2024
Verified purchaseI recently purchased 2 Galaxy S20+ unlocked phones. Everything including ordering, shipping, pkg receipt went smoothly. Both phones were in stated condition and, thus far, have functioned perfectly. Well Done!
Reviewed in the United States on February 21, 2024
Anna P.
Purchased on July 11, 2024
Verified purchaseI've purchased 2 phones and a tablet from Back Market now and each time is better than the last. Every purchase I've made has been awesome. You'd never know these devices are refurbished, they look, feel, and perform like they were brand new. When I had an issue, their customer service is extremely efficient and fast to respond. I have saved over $1000 on Back Market! Thanks for making the best phones and devices affordable for everyone 😊
Reviewed in the United States on July 13, 2024
Diane F.
Purchased on November 23, 2023
Verified purchaseThis unlocked Galaxy S20+ 5G 128 GB Purple was in excellent condition. I am so glad that I was referred to Back Market. The order processed quickly and I had my phone in less than a Week. However, the phone had problems connecting to my existing AT&T network. Various dropped calls and sometimes would not connect to the Internet or Call at all. Phone would have Blackout points, even after the carrier switched out the SIM card. It has now been 3 weeks of trying to sort out the complications.
Reviewed in the United States on December 21, 2023