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less than new
Galaxy S20+

Galaxy S20+

128 GB - Cosmic Gray - Unlocked

Warranty: 12 months
Starting at
$232.26

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Verified customer reviews for Refurbished Samsung Galaxy S20 Plus 5G

4.3/5

332 verified reviews in the last 6 months.

4-5 stars
77%
3-4 stars
10%
2-3 stars
7%
1-2 stars
6%
J

John B.

4.3/5

Reviewed in the United States on December 27, 2022

From a product quality perspective, I couldn't be more pleased! Cosmetically, my Galaxy S20+ 5G is absolutely "like new!" There are NO product blemishes, scratches, nor defects that are visible to the naked eye. Only under a magnifying glass did I notice a couple of extremely minor and very minuscule blemishes. From a functionality perspective, the device seems to be performing in accordance with expected "out-of-the-box" Samsung and Android functionality. However, there are some noticeable "differences" in the use of a few of my most often used apps (e.g., texting email, making/receiving calls, etc.). For the time being, I am assuming these differences probably are primarily due to the newer version of Android that's on my new device, as well as the differences in device functionality, in comparison to my previous device. To be sure, these differences are NOT "deal breakers," but merely "nusances" that will take me some time to get used to. And finally, from a Back<Market customer service perspective, it has been exceptional, to say the least! In fact, I will give it a rating of "11" on a scale of "one to ten." Their technical support team has been friendly, professional, courte ...
Galaxy S20+ 5G

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Purchased on November 26, 2022


W

Winston J.

4.9/5

Reviewed in the United States on November 29, 2022

Personally, this has been one of my most nerve wrecking experiences, having never shopped for refurbished products before and deciding to give it a try. But this... Worked out better than expected. The phone (Galaxy s20+ 5g "excellent condition") Came in pristine condition. I couldn't defect a single scratch on the body of the phone, The phones OS and processors are good as new (so smooth) and most importantly, The customer service offered was very reassuring. I will, shop with Back Market again!
Galaxy S20+

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Purchased on November 15, 2022


C

Claudia S.

5/5

Reviewed in the United States on January 11, 2023

Not a mark on the phone accept a tiny, near impossible to see nick near the sim card holder. The whole phone is in excellent shape. Looks and operates as brand new. Very pleased. This is my second reconditioned phone (the first was direct from Samsung) and I honestly don't know why more people dont buy reconditioned. A new s20+ was around 800+ I bought for 295.00 A serious savings.
Galaxy S20+ 5G

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging

Shipping

 

Purchased on December 13, 2022


W

Wei L.

4.1/5

Reviewed in the United States on January 6, 2023

I purchased a good version of s20+, the only problem I have is there are minor scratches around on the corner, and I can feel one of the corner is more like a drop scratch than the rest of minor scratches, there is lots of scratches on the camera itself and around the camera there's a little dirty dots, not sure if it's cuz of dirty or cuz the glass on the back is damage or not, these scratches made this phone barely good,but, at least it's not a fine phone that scratches will be more visible on those fine phones, other than that I have no problem with the product itself, it came just as expected, I have no inner hardware/battery/carrier/test model problems unlike the other dishonest refurbish workshop that I tried before at back market, that horrible experience made me lower the expectations of getting a phone at back market, so this one I have no problem with, at least i got what I expecting,there's another thing that I like about this refurbisher is that they included a low end fast charging charger, I know my previous I phone charger does not support fast charge, unlike the previous refurbisher, they only include power cable and no charger. Back market offers product that thei ...
Galaxy S20+ 5G