30 verified reviews in the last 12 months.
John M.
Purchased on November 14, 2024
Had experienced a new retail version of this Samsung S24+ 512GB cellphone earlier. Decided that this unit was exactly what we needed. Did not wait for the Black Friday deals. Discovered Back Market and selected the 40% off deal. I suspected that Black Friday deals would be more like 50% off (which actually happened). However, the 10% difference was not a major deterrent. Very pleased with my purchase from Back Market. Cellphones were exactly as advertised. We transferred the Sim card. New unit works perfectly. A month has passed and there are no issues. Guarantee is for one year. I'll update later should concerns arise.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 512GB - Blue - UnlockedGreg M.
Purchased on October 26, 2024
I've made several purchases from BackMarket. Never been disappointed and this time was the same. I received the phone faster than promised, and it works perfectly. I would highly recommend BackMarket.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 256GB - Purple - UnlockedMubarik H.
Purchased on October 2, 2024
First time using Back Market, on the recommendation of my mother. If this initial experience is anything to go by, I'll be returning for many more purchases in the future. The phone arrived the next day, in flawless condition, and ready to use. There's really nothing more I could have asked for.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 512GB - Green - UnlockedRoberto C.
Purchased on November 13, 2024
Shipping time and price was all got and grate but instead of getting an *Excellent Condition" item, I received a "Fair Condition " item. Obviously I contacted BM, they replied with in minutes on a Saturday afternoon. The agent that I spoke with was very helpful and polite, so getting help with this issue was really easy. But the reason of my rating is not because of BM assistance with this issue, is because of they sent the wrong item.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 512GB - Black - UnlockedSteven H.
Purchased on August 21, 2024
So I'm going to keep it as this until it hopefully gets resolved I ordered an s24+ in good condition yet received something that looks like the top of the screen was hit with sandpaper. For the record Good states that the body will have some dents or dings which is to be expected and that the screen would be in perfect condition. This was not the case at all I mean when the screen is off you see the scratches bad and when it's on you can still see them! I can't even put dark mode on the phone because I see the scratches. I'm leaving this review just for well reference that this did happen and if it gets fixed and I receive a phone that is good quality or I receive a refund of at least 200 because I could take that refund and go pay and have the screen replaced by an authorized Samsung fixer. I will definitely update this review when either of these two are handled.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 256GB - Black - UnlockedJohana M.
Purchased on June 21, 2024
Wow! Phone is in perfect conditions! For the price I say is worth it. I did a diagnostic check and everything performed well! No cracks whatsoever. I did pay for excellent conditions but this exceeded my expectations. It was also easy to set up a 4 payment plan! which I liked. Is my first time in years getting a second hand phone and so far I have no regrets putting my trust here. I plan on making future purchases here! Also it was easy to activate and transfer all my data from my previous Samsung S10!
Reviewed in the United States on December 9, 2024
Galaxy S24+ 256GB - Black - UnlockedWilliam M.
Purchased on October 5, 2024
Wouldn't buy refurbished anywhere else.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 256GB - Black - UnlockedKatrina L.
Purchased on September 17, 2024
Everything about the experience was amazing, the product came in good condition but did have more scuffs and damage than described. There was a sticky residue in the speaker hole and a dented corner. Other than that my experience with Back Market has always been good.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 256GB - Purple - UnlockedAdrienne F.
Purchased on July 29, 2024
I've been on this earth for 68 years and have been a prolific shopper for most of them. I have experienced all kinds of customer service, and lucky enough to say my experiences have been mostly very good ones. I must say that Backmarket has exceeded my expectations, especially with regards to excellence in customer service. This company kniws the value of excellence in communication. They go above and beyond which really puts one at ease.
Reviewed in the United States on December 9, 2024
Galaxy S24+ 512GB - Black - UnlockedRahul G.
Purchased on November 12, 2024
nice phone under 540 $ S24 plus new device only minor scratch on screen and on behind the phone if I ignored it's ok with that new is 999 doller + tax i very happy with this device 😀
Reviewed in the United States on December 9, 2024
Galaxy S24+ 256GB - Black - UnlockedSearches so popular you can't sit with them