3,038 verified reviews in the last 12 months.
Jakson B.
Purchased on November 16, 2024
I recently purchased a refurbished Samsung Galaxy S21 from BackMarket, and I couldn't be happier with my experience. Here's a breakdown of my thoughts The phone arrived in excellent condition, just as described on the website. I opted for the "Excellent" grade, and true to its word, the device looked almost brand-new. There were no noticeable scratches or signs of wear, and the performance has been flawless so far. Pricing The pricing was very competitive compared to buying new or from other retailers. I saved a significant amount without sacrificing quality, which made it feel like a great deal. Shipping and Packaging The shipping was fast and efficient. The phone was securely packaged, ensuring it arrived in perfect condition. I appreciated the eco-friendly packaging, which aligns with BackMarket's commitment to sustainability. Performance The Samsung S21 is a fantastic phone with a vibrant display, excellent camera quality, and speedy performance. Thanks to BackMarket's thorough refurbishing process, the device operates like new. Overall Experience BackMarket provided a seamless buying experience. From the user-friendly website to the quality of the product, everything exceeded ...
Reviewed in the United States on December 9, 2024
Galaxy S21 5G 128GB - Purple - UnlockedDaniel V.
Purchased on November 7, 2024
Ordering phone was easy however it seems like the model I received has much less battery life than the previous phone I had (same model) unsure if this is due to it being refurbished but other phones I've ordered in the past from back to market didn't have this issue.
Reviewed in the United States on December 9, 2024
Galaxy S10+ 512GB - White - UnlockedJ T.
Purchased on October 7, 2024
Been very happy with this first purchase on back market. Arrived about 3 days earlier than the estimated delivery which was a nice surprise. Been using this refurbished phone (excellent condition) that released back in 2020 for about 2 weeks now and wow it's been in working fantastically. The battery works like it's new. All the buttons work as does the fingerprint scanner, no issues with the cameras. I have yet to find any issues and the 120hz motion smoothness is worth the sacrifice in resolution to keep it more in line with most current flagship phones. My only complaint is that there are minor superficial scratches on the screen from obvious prior use but are only noticeable when screen is off and actively looked for.
Reviewed in the United States on December 9, 2024
Galaxy S20 Ultra 5G 128GB - Gray - UnlockedMichael t W.
Purchased on September 11, 2024
This is my fourth phone Ive gotten from backmarket!! WHY? Because searching the net up and down ..Backmarket alwasy seemed tpo have the best deal.One big reason is the first two had clear new screens and the phone was refurbished.This time i got a galaxy s21..It is brand new looking..Super good phone.Super happy-PEACE
Reviewed in the United States on December 9, 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedTami F.
Purchased on October 16, 2024
I am very happy with my new phone, however my old phone I bought at Walmart, a refurbished moto g pure, and it still had someone's name in it as still having access to the phone, I occasionally got messages from Google asking me if I had just tried to log in , in Dallas, TX, at first I said no it wasn't me, but they put me through the ringer on proving my identity and then after a few new passwords were created in would just say yes it was me, just to avoid all of the stuff I needed to do. so imagine my surprise his name is in this phone as well. I used a c to c cable to transfer my info to the new phone, did I bring him with me? I don't recall using a sim card or not the one from my moto phone. other than that it's telling me that I have malaware and viruses infecting my phone now. I have AVG CLEANING APP, VPN PRITECTION AND INSTALL gaurdio and it well they both say everything is fine, I have so many spam messages and emails I can't l getl through them all. can you help me?
Reviewed in the United States on December 9, 2024
Galaxy S21+ 5G 128GB - Purple - UnlockedAmber P.
Purchased on November 22, 2024
Got the Galaxy S21 5G 128GB unlocked (ordered the "excellent condition") and have used it with my Straight talk service for a few weeks now.. So far perfect! This is the second time I have ordered a phone from this website and have been happy both times!
Reviewed in the United States on December 9, 2024
Galaxy S21 5G 128GB - Purple - UnlockedBrittany D.
Purchased on May 20, 2024
It did took me a few returns due to being the wrong type of phone. I ordered an iPhone 8 plus with fast Express but it got stuck due to incorrect address. I stumbled upon this phone Galaxy s10e in excellent condition and fell in love. no scratches, everything functioned as it should like a brand new phone. Now my daughter is in love with it.
Reviewed in the United States on December 9, 2024
Galaxy S10e 128GB - Black - UnlockedMichael E.
Purchased on February 2, 2024
The Samsung S21 Ultra appears to be fine in the two weeks since we received it and was as promised. Ordering was easy and delivery was as expected. Our trade-in offer was much lower than we had anticipated ($25.00) for a phone in complete working order without problems. I have previously purchased certified, refurbished smartphones directly from Samsung and felt we received a much better & fairer trade-in offer. While the price of the S21 Ultra was cheaper from Back Market, I believe that I might have fared better buying from Samsung in terms of overall cost. I will research more closely when it's time for our next purchase.
Reviewed in the United States on December 9, 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedÍcaro N.
Purchased on January 1, 2024
The product (samsung s10) was delivered before the deadline, it works perfectly, has no damages or scratches. I definitely won't buy anything new again, only refurbished when i need. Mass consumption is not good for nobody, only for the damn corporations, reuse stuff is the way.
Reviewed in the United States on December 9, 2024
Galaxy S10 512GB - White - UnlockedGerald P.
Purchased on March 10, 2024
Trading in my beat-up S21Ultra with damaged screen for this excellent condition replacement enabled me to, in turn, take advantage of trade-in promotion at Samsung Store. My old phone was worthless for trade-in otherwise. The refurbisher who purchased my trade-in tried to claim that it didn't take a charge... but with my photos in hand, the Backmarket staff swiftly dealt with that. Be sure to take photos of live phone, and of each stage of packaging, so that Backmarket is able to support you in case of dispute. Great customer service!
Reviewed in the United States on December 9, 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedSearches so popular you can't sit with them