Customer reviews for Galaxy S20 5G

4.3/5

Average of 215 reviews from the past 6 months.

4-5 stars
74%
3-4 stars
15%
2-3 stars
6%
1-2 stars
5%
Sarah L. Bought: Galaxy S20 5G 2 months ago
4.3/5
Seems pretty good so far. Battery life clearly isn't what it was out of the box, but still an improvement from my old Moto g7. Not too sure how refurbished unlocked phones work -- i'm a little confused as to why it's tied to a carrier (t-mobile in this case) but it works on verizon. I'm just used to...

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Angel W. Bought: Galaxy S20 3 months ago
5/5
Even though I have looked around BackMarket several times, this was my first time ordering a device. My Galaxy S9 just got sent to pasture by Samsung, so I needed another phone and decided to pick an S20. The phone arrived in about 4 days, came well wrapped, and was in nearly perfect condition. Ther...

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Haley W. Bought: Galaxy S20 Verizon 2 months ago
4.9/5
First time ordering a refurbished phone and it turned out great! I got the phone quick and it looks like it had never even been used. Was super seamless and easy to swap from my old phone to this one.

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Crystal C. Bought: Galaxy S20 5G 5 months ago
4.8/5
So far I'm still in my first 30 days but I don't see myself returning this phone and getting my money back. I chose the "good" condition and the phone came with no cosmetic damage that I could see. So far it functions perfectly and I'm so happy since it is a big upgrade from my last couple phones (A...

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Gary K. Bought: Galaxy S20 5G 4 months ago
4.6/5
It looks brand new. This is only my 2nd "smart" phone, so it's all a bit much for me still. I had an irritating update glitch the first couple days, that we resolved together, or it resolved itself, not sure. I feel like Back Market is a top shelf organization with a superb site and customer service...

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Lisa G. Bought: Galaxy S20 5G 3 months ago
4.9/5
I ordered a Samsung Galaxy S20 5G about 3 weeks ago. The ordering process was a breeze and I received my phone in just a few days! This phone looks brand new. Not a scratch. It will take me awhile to figure out everything it does considering it replaced my S7. But, so far it is great.

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David J. Bought: Galaxy S20 5G 4 weeks ago
4.3/5
I've bought Samsung Galaxy S20 5G 128GB, rated as excellent, for approx. 360 USD. I've had it for only 1 week now and I must say... so far so good. On the outside, it looks almost untouched. As for the electronics, I've only encountered problems with its speakers (sometimes you could barely hear the...

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Susan F. Bought: Galaxy S20 5G 1 day ago
5/5
Everything was great and I love my "new" phone! I think refurbishing phone is awesome and it should be like buying a used car. Win for everyone, including the environment!

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Stephen J. Bought: Galaxy S20 5G T-Mobile 4 months ago
4.8/5
I've had this refurbished S20 for about a month. So far is works as well as a new one. Very pleased with it.

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Ashley P. Bought: Galaxy S20 5G 2 months ago
5/5
I love my new Samsung Galaxy S20. This was my first back market order and I'm very pleased. The phone is in great condition and works seamlessly, I upgraded from a S7, so I still have a lot of new features to learn about and get comfortable with, but I do plan on using back market in the future! ...

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