Customer reviews for Galaxy S22 series

4.3/5

525 verified reviews in the last 6 months.

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  • R

    Rebecca S.

    5/5

    Reviewed in the United States on October 19, 2023

    Genuinely, I have nothing bad to say. I was very unsure of this purchase to be honest. I have purchased refurbished products in the past and never had problems from Apple or Samsung, but I haven’t purchased from Back Market before. And honestly, I am impressed with the quality for the price. It was about $240 cheaper than a refurbished phone from Samsung of the exact model. I chose the “very good” condition and it has only two visible “scratches or dents” and they would not be seen with a case on and they were very minor. I feel happy with the purchase and confident that I will use Back Market again. Thank you Back Market for your service and if I do have any issues, I am happy I have a year warranty that came with my purchase!
    Galaxy S22+ 5G - Unlocked

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    Purchased on October 16, 2023

  • E

    Ean D.

    4/5

    Reviewed in the United States on March 10, 2024

    Been using my new phone for about a week and a half now. Very happy with the performance so far. It also has an excellent camera. I ordered the product under the fair condition and the sides came pretty scuffed but no actual damages. (And it's all hidden in the case anyway). Fantastic phone and another good refurbished purchase. I will say as a warning, the battery life of this phone is pretty bad, which is because of Samsung, not Back Market. Just keep that in mind when buying.
    Galaxy S22 5G - Unlocked

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    Purchased on February 26, 2024

  • V

    Valdas R.

    4.9/5

    Reviewed in the United States on January 7, 2024

    Quality like new, customer service - The best. My first purchase on Black Market, but deffinately will be back for more. Hard to get honest refurbished products on the net. And the price is hard to beat. Thanks for filling this void.
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on December 25, 2023

  • M

    Maria C.

    5/5

    Reviewed in the United States on February 3, 2024

    Everything was seemless. I'd never had a refurbished phone before, and I am so happy with my choice! There was only a minor dent near the cameras and no other scratches or scuffs, and that one is covered by the case anyway. The phone works brilliantly, and the actual purchasing process worked as it should. All in all, would 100% recommend.
    Galaxy S22+ 5G - Unlocked

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    Purchased on January 10, 2024

  • J

    Jane S.

    4.8/5

    Reviewed in the United States on December 10, 2023

    I ordered this after having to return a damaged phone I got refurbished from amazon. Shipping was fast, phone looked great and works perfectly. I haven't tested it extensively, but I think the battery life is better than the Amazon one I got (same model). For reference, this was sold as "good" condition on backmarket and I'm very happy with the condition it's in. There are some tiny scratches if I inspect it closely, but it didn't look dinged up at all.
    Galaxy S22 5G - Unlocked

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    Purchased on November 27, 2023

  • C

    Cody N.

    5/5

    Reviewed in the United States on October 13, 2023

    I ordered it in "good" condition, not really knowing what it would look like. Absolutely flawless condition, looks brand new. You'd never know it was refurbished, it looks like it came straight off the factory line.
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on October 6, 2023

  • K

    Karen P.

    5/5

    Reviewed in the United States on January 28, 2024

    So far, I am very happy with my phone! It is a huge upgrade from my previous one. I was nervous about buying a refurbished phone, but my son talked me into it, and I'm so glad he did! Buying a used phone is a whole new world to me, but It's great. The only thing I wish I would have done different is order the one that was excellent condition, as opposed to good. I tried to contact the seller and upgrade my order immediately, but couldn't figure out a way to do that. It's all good. I love it. Thank you!!
    Galaxy S22+ 5G - Unlocked

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    Purchased on January 14, 2024

  • S

    Sarah S.

    4.8/5

    Reviewed in the United States on January 30, 2024

    I'm very happy with the ease of purchase, ability to select the correct phone for me (storage size, dual sim, etc), and the ability to trade-in my old phone to help offset the cost of this one. The phone came in nondescript packaging and the phone was as described. I can't even tell it was refurbished!
    Galaxy S22 5G - Unlocked

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    Purchased on January 14, 2024

  • R

    Richard W.

    5/5

    Reviewed in the United States on December 14, 2023

    I ordered my reconditioned S-22 Samsung and it arrived promptly. It was described to be in fair condition however it was in great condition as far as I am concerned. It was described to be unlocked for any carrier but when I received it it had been previously used with ATT. I put my old Verizon sim card into it and it migrated every detail from my old phone with no issues. I'm very happy with it.
    Galaxy S22 5G - Unlocked

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    Purchased on November 23, 2023

  • K

    Kyra S.

    4.3/5

    Reviewed in the United States on February 27, 2024

    The phone sent by Maroon Mobile was in excellent physical condition, but will not connect to a network. I tried dozens of troubleshooting methods, including sending the phone back to be repaired. Unfortunately, I don't think Maroon Mobile actually did anything to fix the issue, and when I asked for details about what they fixed, I was brushed off. Back Market has mostly been wonderful trying to deal with this issue, but given that it's been on and off for months, I've reached my warranty, and now they can't do anything, despite the seller obviously not repairing my phone. I consulted a local repair shop, and apparently the issue is the internal antenna, which is a manufacturing error. This is something that should have been caught in the supposedly rigorous refurbishing process, or at least when I sent it back with issues. Very frustrated, as now my only option is to spend $200+ to get it fixed, since I apparently bought a lemon and Maroon Mobile didn't bother to actually fix it.
    Galaxy S22 Ultra 5G - Unlocked

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    Purchased on February 6, 2023