Customer reviews


324 verified reviews in the last 6 months.

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  • R

    Rito S.

    Purchased on December 28, 2023


    I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.

    Reviewed in the United States on January 10, 2024

    Galaxy S23 128GB - Purple - Unlocked
  • R

    Ramon V.

    Purchased on March 24, 2024


    I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.

    Reviewed in the United States on April 13, 2024

    Galaxy S23 128GB - Black - Unlocked
  • K

    Keah P.

    Purchased on February 29, 2024


    This is the third item I have purchased from back market. I truly don't foresee ever buying electronics brand new again. The phone came in record time, in stellar condition. You would truly never know it was refurbished. It works great, I have had zero problems with anything I've purchased from back market and the Galaxy s23 Ultra was no different.

    Reviewed in the United States on March 28, 2024

    Galaxy S23 Ultra 256GB - Beige - Unlocked
  • G

    Gloria M.

    Purchased on December 26, 2023


    Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!

    Reviewed in the United States on January 7, 2024

    Galaxy S23 128GB - Black - Unlocked
  • D

    Don R.

    Purchased on March 23, 2024


    First time buying a refurbished phone I bought a samsung 23 under excellent. The phone delivery was fast, phone in excellent condition looks brand new. Everything works as it should so far. Would definitely buy again from back market

    Reviewed in the United States on April 10, 2024

    Galaxy S23 128GB - Black - Unlocked
  • E

    Emmanuel J.

    Purchased on May 4, 2024


    I was skeptical but after receiving the device, it is in great condition. If you have a sharp eye like me too you will see very minor scratch maybe half a centimeter to 2 but otherwise functions great and looks clean. My shipment was delayed would be my only complaint, I think I may go refurbished from here on out.

    Reviewed in the United States on May 17, 2024

    Galaxy S23 128GB - Black - Unlocked
  • K

    Kaleigh M.

    Purchased on May 5, 2024


    My phone arrived in like-new condition. Amazing value for the price. After a few bad experiences with other sellers and refurbishing sites, it was nice to have this excellent experience. I would order from this seller again specifically in the future.

    Reviewed in the United States on May 13, 2024

    Galaxy S23 128GB - Purple - Unlocked
  • S

    Shawna S.

    Purchased on April 5, 2024


    I was hesitant to ordering such an expensive refurbished phone but I have been pleasantly surprised with my purchase thus far. My phone came in better than Good condition. My only "issue" was that when I started the phone it didn't go through the initial start setup. I ended up factory resetting the phone. After setup I had to go through the settings to unlock the network, which is not a big deal but it is something that not many people would know or consider. Aside from that, it has been a fantastic phone that has worked with my Mint plan.

    Reviewed in the United States on April 21, 2024

    Galaxy S23 Ultra 512GB - Green - Unlocked
  • B

    Brandon T.

    Purchased on March 12, 2024


    Fast shipping, packed super well. Whoever shipped this should pat themselves on the back. Device is working perfect. You would never know it was a refurbished device. I held it by one at the store and couldn't tell.

    Reviewed in the United States on March 27, 2024

    Galaxy S23 128GB - Green - Unlocked
  • R

    Reilly A.

    Purchased on February 7, 2024


    Phone is in stunning condition! This was my first time purchasing a refurbished device and I'm so happy with the decision. The phone feels practically new, and I know this will be my new go-to when it's time to update again.

    Reviewed in the United States on February 21, 2024

    Galaxy S23 128GB - Purple - Unlocked