124 verified reviews in the last 10 years.
Roxanne N.
Purchased on July 3, 2022
Verified purchaseThis review is a bit overdue. That being said, I have had this phone for almost two years and it is still holding up! This was my first purchase from Back Market. I was skeptical at first, but everything went smoothly. Phone felt and looked brand new from the beginning. After having such a positive experience with this order, I ordered another phone from Back Market through a different seller but didn't have the same experience. So, props to this particular seller.
Condition
Excellent
Reviewed in the United States on March 27, 2024
David S.
Purchased on October 2, 2022
Verified purchaseThis is my second phone from back market. The first one I had almost a year and I traded it back to them for a newer model. After dealing with these people twice, I would go nowhere else for a phone or anything you can get refurbished, I would trust these people to treat you right. I had my phone within three days from the time I bought it. That means there was no down time to switch phones. Thank you back market for making life so easy. David S.
Condition
Excellent
Reviewed in the United States on October 14, 2022
James H.
Purchased on November 23, 2022
Verified purchaseI am delighted with the Galaxy Z Flip 3 5G phone I received! It was shipped quickly and was packed extremely well. I specified that it be in excellent condition with no scratches and that is exactly what I got and it works perfectly. BackMarket is the best! I've been singing BackMarket's praises to my friends and family.
Condition
Excellent
Reviewed in the United States on December 16, 2022
Edgardo F.
Purchased on December 20, 2022
Verified purchaseI am a repeat customer and am extremely satisfied with their products, and service model. The offer, high quality and reliable items, no issues connecting this Samsung Flip 3 to my service provider. I love the positive marketing and that is an environmentally friendly company!!!
Condition
Fair
Reviewed in the United States on January 3, 2023
Michael J.
Purchased on November 29, 2022
Verified purchaseHighly recommended. Who really knows if reviews are true when trying something for a first time. Well, I took a chance. I purchased the Flip3 and I love it. The phone is in excellent condition, like new. The shipment was quick. I couldn't wait to leave my review. Back Market is now my only choice for buying new devices. Glqd I found you.
Condition
Excellent
Reviewed in the United States on December 9, 2022
Leslieno G.
Purchased on November 29, 2022
Verified purchaseI bought this phone in "excellent" condition, and there wasn't a scratch on it, arrived with charger, color and model I ordered. The phone was unlocked, as I requested, very easy to switch to Mint Mobile. I would purchase from backmarket again
Condition
Excellent
Reviewed in the United States on December 10, 2022
Serenity G.
Purchased on November 21, 2022
Verified purchaseEverything was pretty much perfect. If there was anything that I were to be a little miffed about, it would be that I did ask a question that I got an incorrect answer to but it really was just a misunderstanding so it wasn't anything crazy. I would totally buy from both this company and Back Market again.
Condition
Excellent
Reviewed in the United States on December 3, 2022
Brian A.
Purchased on July 26, 2022
Verified purchaseI recently purchased the Samsung flip 3, and I must say Black Market lived up to there word! The process fast, the delivery was even faster. You can't even tell that it's a refurbished device. It works great! Next week I will be purchasing a Samsung galaxy 4 watch. Thanks for everything you guys at Black Market!
Condition
Excellent
Reviewed in the United States on August 22, 2022
Mamie R.
Purchased on February 11, 2022
Verified purchaseI purchased this phone in early 2021 and it has been the best phone I have ever owned! I operate a non-profit organization in Owsley County Kentucky called OCARE (Owsley County Alliance for Recreation and Entertainment).Our work focuses on economic development,community engagement, family recovery and the arts. I am looking for computers for administrative use within our organization. I am unsure if you can assist me but I have always been satisfied with my interactions with your company. Thank you for your consideration.
Condition
Excellent
Reviewed in the United States on February 21, 2023
Robert K.
Purchased on November 13, 2022
Verified purchaseThe condition was listed as excellent and I would have qualified that to very good. It showed some wear and a couple of minor scratches on the case and edges, and a minor one on the screen - but I am not sure that I wouldn't have done that myself in a few weeks anyways. The ordering process was relatively simple and the phone arrived a day early - very nice. It also came in the original box. It works perfectly and I am absolutely in TOTAL LOVE with this phone. It is also a great conversation starter as everyone wants to take a look when I use it. And it seems everyone is suitably impressed - as am I. It took a while to set it up and arrange all the apps, but it is now my trusty companion. The convenience of being able to slip it in a shirt pocket or pants pocket without pulling and stretching your clothes or bulging is revolutionary for the capabilities of this item. It is smaller than a pack of cigarettes (I quit 20 years ago). This will be the future of cell phones for sure. It is the best gift I treated myself to in a very long time. I would totally recommend Back<Market based on this experience. After checking out the difference of the Z3 and Z4, I decided I would easily s...
Condition
Excellent
Reviewed in the United States on November 28, 2022