190 verified reviews in the last 10 years.
Yadira L.
Purchased on May 25, 2025
Verified purchaseI really wanted to upgrade my phone and my boyfriend sent me a link to this site, and I looked around and it seemed legit so I went and ordered not only this amazing phone but, I also threw in the Samsung buds because they offer payment plans. I've already recommended to others. And no, this isn't sponsored lol I will definitely continue purchasing from this site. 🫶
Condition
Good
Reviewed in the United States on June 14, 2025
Junior O.
Purchased on May 19, 2025
Verified purchaseFirst time trying back market and gotta say honestly surprised how well the z flip i ordered is, as its almost in perfect condition as it had few scratches thats hard to see and hope that I might try and upgrade later down the line with back market again
Condition
Excellent
Reviewed in the United States on May 23, 2025
Joseph K.
Purchased on October 13, 2024
Verified purchaseSUPERB! Quality of your refurbished phones is beyond belief. Excellent priducts, Excellent service, Excellent Delivery & Packing. Backmarket is a 5 Star Company and provides 5 Syar Products & 5 Star Service. A standing ovation!
Condition
Excellent
Reviewed in the United States on October 24, 2024
Brian Z.
Purchased on August 13, 2025
Verified purchaseNew phone is great, price reasonable, but the buy back amount on my old phone was awfully puni at only $15! Granted it did have a very small Crack but was told the amount would be $95, to go all the way to $15 though, is a big difference.
Condition
Excellent
Reviewed in the United States on August 25, 2025
Amy Z.
Purchased on June 16, 2025
Verified purchaseI bought this for my dad (as a non service phone) to replace an old one that was falling apart. He's love's it. Honestly thought I got the unlocked one, but he didn't mind it. Not a big deal for him.
Condition
Excellent
Reviewed in the United States on June 29, 2025
Jimmie M.
Purchased on June 3, 2025
Verified purchaseThere is a bit of paperwork up front but it is all easy and straightforward. I ordered a Z flip 5 phone in excellent condition and that is what I got. This is a hugh savings compared to a new phone. I listed my trade in as in outstanding condition and it passed their inspection and they sent the money to my bank account. When the need is there I will use this company again. FIVE STARS.
Condition
Excellent
Reviewed in the United States on June 15, 2025
Elizabeth B.
Purchased on April 21, 2025
Verified purchaseitem showed up way faster than i thought it would, and it was easy peasy to just put my sim card from my old phone into this one. as for the phone itself, the cover screen kind of has the same function as an apple or samsung watch would, but those watches always felt too bulky so this is perfect for me! ive been using the phone for about 2 weeks and ive had no issues with the hardware or software. i love using the cover screen to control my music
Condition
Excellent
Reviewed in the United States on May 4, 2025
Tiffaney V.
Purchased on February 6, 2025
Verified purchaseThe phone is exactly as described, looks brand new and has been running very smoothly. Arrived well packaged and on time. No complaints! This was a much better experience than I had with another website that shall not be named that sent me a "renewed" phone I had to return immediately for being not as advertised.
Condition
Excellent
Reviewed in the United States on February 18, 2025
Amanda M.
Purchased on April 19, 2025
Verified purchaseI hate the idea of spending thousands of dollars on a phone, so I was really interested in the refurbished concept. I appreciated all the updates from payment to shipping. I felt a little nervous doing the data transfer and setting up my carrier, but the Back Market articles really helped. I've had the phone for a month now and I really like it. The software is current and I've had no issues with performance and the physical condition of my phone is acceptable. I don't have a bunch of useless carrier apps and it didn't cause financial pain to buy a "new" phone.
Condition
Good
Reviewed in the United States on May 7, 2025
Heather B.
Purchased on April 18, 2025
Verified purchaseI really loved the phone as it was my first flip but it sucked that I had to return it because of the battery draining drastically but overall it was really a good device and I would purchase it again
Condition
Fair
Reviewed in the United States on May 4, 2025