157 verified reviews in the last 24 months.
Amanda M.
Purchased on April 19, 2025
Verified purchaseI hate the idea of spending thousands of dollars on a phone, so I was really interested in the refurbished concept. I appreciated all the updates from payment to shipping. I felt a little nervous doing the data transfer and setting up my carrier, but the Back Market articles really helped. I've had the phone for a month now and I really like it. The software is current and I've had no issues with performance and the physical condition of my phone is acceptable. I don't have a bunch of useless carrier apps and it didn't cause financial pain to buy a "new" phone.
Reviewed in the United States on May 7, 2025
Galaxy Z Flip5 256GB - Gray - UnlockedJoseph K.
Purchased on October 13, 2024
Verified purchaseSUPERB! Quality of your refurbished phones is beyond belief. Excellent priducts, Excellent service, Excellent Delivery & Packing. Backmarket is a 5 Star Company and provides 5 Syar Products & 5 Star Service. A standing ovation!
Reviewed in the United States on October 24, 2024
Galaxy Z Flip5 256GB - Gray - UnlockedElizabeth B.
Purchased on April 21, 2025
Verified purchaseitem showed up way faster than i thought it would, and it was easy peasy to just put my sim card from my old phone into this one. as for the phone itself, the cover screen kind of has the same function as an apple or samsung watch would, but those watches always felt too bulky so this is perfect for me! ive been using the phone for about 2 weeks and ive had no issues with the hardware or software. i love using the cover screen to control my music
Reviewed in the United States on May 4, 2025
Galaxy Z Flip5 256GB - Gray - UnlockedPeter N.
Purchased on February 7, 2024
Verified purchaseThis is the first time I've ever used Black Market, and I'm thinking refurbished may be the way to go with electronics. The purchasing process was simple, it arrived sooner than expected, and my new Galaxy Z Flip 5 works wonderfully. Transferring to my carrier (i.e., switching the SIM card) was super easy and transferring the data was mostly painless as well. My only complaint is I would have been happier if it was just a bit cheaper, but it is a new-ish model. overall, very satisfied.
Reviewed in the United States on February 18, 2024
Galaxy Z Flip5 256GB - Green - UnlockedHeather B.
Purchased on April 18, 2025
Verified purchaseI really loved the phone as it was my first flip but it sucked that I had to return it because of the battery draining drastically but overall it was really a good device and I would purchase it again
Reviewed in the United States on May 4, 2025
Galaxy Z Flip5 256GB - Gray - UnlockedKalese M.
Purchased on April 22, 2025
Verified purchaseI ordered the green but got the black…payed a little extra for the green too kinda freaking sucks cause I picked out a clear phone case just because of the color Anyways phone was pretty nice basically no scratches
Reviewed in the United States on April 27, 2025
Galaxy Z Flip5 256GB - Green - UnlockedLibby W.
Purchased on April 3, 2025
Verified purchaseIt's easy to use the website and the phone comes quickly. I am having a few problems with my phone. It freezes up sken connected to my car, and I can't get the data plan to work. I can only use internet with eifi
Reviewed in the United States on April 23, 2025
Galaxy Z Flip5 512GB - Beige - UnlockedKensey K.
Purchased on March 7, 2025
Verified purchaseSo it was great phone this time! I picked excellent condition yellow n 512 gbs. the phone I received was not yellow. also did not come with the key for the Sim chip. luckily I had one from previous phone. overall it was a good transaction besides my color being off.. promptly shipped and in great condition. thank you
Reviewed in the United States on March 11, 2025
Galaxy Z Flip5 512GB - Yellow - UnlockedTiffaney V.
Purchased on February 6, 2025
Verified purchaseThe phone is exactly as described, looks brand new and has been running very smoothly. Arrived well packaged and on time. No complaints! This was a much better experience than I had with another website that shall not be named that sent me a "renewed" phone I had to return immediately for being not as advertised.
Reviewed in the United States on February 18, 2025
Galaxy Z Flip5 256GB - Green - UnlockedShelbie B.
Purchased on January 28, 2025
Verified purchaseI was super scared to drop so much money on a website I've never used before but THANK GOD. It was so much better than buying a phone brand new and honestly the benefits are kind of great. I have insurance on my phone for a fraction of the price, delivery was faster than expected, the phone is in great condition even though it is a 1/3 of the price. Not to mention if I didn't enjoy the phone, I could simply return it within 30 days and receive my money back! It's honestly the perfect and only option for me anymore. Hands down! 😉
Reviewed in the United States on May 15, 2025
Galaxy Z Flip5 256GB - Gray - Unlocked