Customer reviews for HP Zbook

4.2/5

Average of 107 reviews from the past 6 months.

4-5 stars
77%
3-4 stars
7%
2-3 stars
11%
1-2 stars
5%
When I first received the laptop I did a Windows update and was having problems getting the camera to work. I was on the verge of returning it but decided to do another Windows update, followed by a trip to the HP website, where I was able to find an updated driver that resolved the problem. Now tha...

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

Great product. I happened to find mine greatly discounted as it was refurbished "in excellent condition." I very recently lost everything in an apartment fire, so it was a relief to purchase this great laptop so very affordably. Thank you!

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

This laptop is great, much much less than what I would have paid for new, Looks brand new acts brand new. Have never bought a refurbished electronic before, Am happy I have this with and May look at an IPhone in the future.

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

Customer service is phenomenal. I felt very valued and heard when I had any sort of difficulty. I accidentally purchased the G2 Instead of the G3 and they patiently walked me through the return process. It was painless and fast. I felt i could trust the seller which is sometimes hard to find when on...

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

I wanted to wait at least a month of having this laptop, so I can give an accurate review. Here it goes: Almost everything is pretty good with this laptop, especially with it being refurbished, and in Fair condition. The funny thing is, fair condition is supposed to be the worst (cosmetically, at l...

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

It arrived quickly and it’s everything I wanted. It is smaller than I expected but it’s not a problem for me. It’s been working well and I can’t tell at all it’s refurbished.

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

I am very happy with my refurbished laptop. It looks and feels new. I will recommend your company to my friends.

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

Hi Greg ! I am really happy with my HP laptop. Thanks for checking in. I enjoy your line of products but the service and shipping speed always is my selling point. I highly recommend Backmarket. Thank you so much! Jesp

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

Product quality is great so far—exactly what I needed. FedEx had an issue that caused a delivery delay, but the customer support I received from Back Market was prompt and helpful. I would recommend the company to others.

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping

 

This is the 3rd item my family has ordered through Backmarket.com & we couldn't be more pleased. Each item was listed as fair but seemed almost brand new when we got them & everything works amazing still to this day! We will keep coming back!

Value for money

Overall performance

Appearance

Packaging and cleanliness

Shipping