Customer reviews


2,059 verified reviews in the last 6 months.

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  • M

    Michael V.

    Purchased on February 12, 2024


    Great phone with no complaints so far. . My wife cracked her screen on her iPhone 11 and the cost to repair it properly through Apple was the same price as trading it in and buying this refurbished iPhone 12.

    Reviewed in the United States on February 25, 2024

    iPhone 12 128GB - Black - Unlocked
  • J

    John T.

    Purchased on April 29, 2024


    Purchased an iPhone 12. It was delivered within a couple days, and is in excellent condition. Even the battery health is 100%!! Wow! So glad I ordered from Give Back Wireless instead of Amazon or Apple refurbished. Phone works perfectly and was set at a very fair price. 10/10 would order again. Thank you ‘Give Back Wireless’ and ‘Back Market’!

    Reviewed in the United States on May 3, 2024

    iPhone 12 64GB - Black - Locked AT&T
  • T

    Theofilos G.

    Purchased on March 6, 2024


    The phone arrived in secure packaging and it is in better condition than advertised! Great price for such an awesome phone. I have used the iPhone 12 since it came out and I bought this iPhone 12 256gb to upgrade storage. I would definitely recommend BackMarket and especially Cellphone Depot when considering the purchase of a refurbished phone.

    Reviewed in the United States on March 16, 2024

    iPhone 12 256GB - Red - Unlocked
  • A

    Aileen K.

    Purchased on January 17, 2024


    I highly recommend Back Market. So far, there has been no problem at all with the IPhone 12 that i bought. It looked like a brand new phone. I did not find a scratch on it and it was immaculate. I was kept informed from the very beginning of placing the order on the status and shipment of the phone. If I ever need to order another refurbished phone, I will certainly contact Back Market.

    Reviewed in the United States on February 22, 2024

    iPhone 12 64GB - Blue - Unlocked
  • B

    Brenda L.

    Purchased on January 17, 2024


    So far so good with my refurbished iPhone 12. It arrived in "excellent" condition and I am not expecting any problems. A great option for someone who can't afford a brand new phone. I upgraded from an iPhone 7! Easy process too.

    Reviewed in the United States on February 5, 2024

    iPhone 12 128GB - Blue - Unlocked
  • D

    Derek H.

    Purchased on January 26, 2024


    So I have a lot to say about my order, mostly good but some bad. I bought the product red iPhone 12 and I’ve been using it for about a week, my first impressions are pretty good. It came 2 days early which was nice. It comes with a free charger, and a free screen protector which I was pretty happy about because I needed new chargers and screen protectors. The phone works like new. I haven’t had a single problem yet with the software of the phone it’s honestly great. It was pre set up for me too all I had to do was turn it on, and I didn’t need to go through the hassle of setting up a new phone which was really nice. However, the phone itself wasn’t that bad, but I just expected it to be in a little better condition, I paid for the good option. Now I completely get it, I didn’t pay for the excellent condition so there is obviously gonna be some scratches. To start if there are a few minor scratches on the back, nothing to go crazy over its what I expected from a refurbished phone. The from also has some slight scratches on it too, while these are a little worse I don’t care too much unless I’m really looking at it. It looks like I got what I paid for, so I’m not mad nor disappointed...

    Reviewed in the United States on February 3, 2024

    iPhone 12 64GB - Red - Unlocked
  • J

    Jill O.

    Purchased on January 13, 2024


    I have been using my refurbished iPhone 12 for a couple of weeks and am extremely pleased. I chose one in Excellent condition and it arrived as such. It looks perfect and is working great. And it’s such a huge improvement over my previous iPhone 8 in so many ways. Also, while being larger is a definite bonus, it is not too large, which Is important to me.

    Reviewed in the United States on January 29, 2024

    iPhone 12 128GB - Black - Unlocked
  • E

    Elizabeth F.

    Purchased on January 9, 2024


    We bought this refurbished iPhone 12 from Back Market because of the great experience my daughter had purchasing her most recent phone. So far everyhting is working as should and we are very happy with it. Thanks Back Market, we will certainly be back.

    Reviewed in the United States on January 23, 2024

    iPhone 12 64GB - Blue - Unlocked
  • P

    Patricia K.

    Purchased on December 28, 2023


    My refurbished iPhone 12 arrived in the stated time frame. I had ordered one in Very Good condition. I was a bit disappointed because there were 2, inch long scratches on the screen upon arrival.. I guess I need to order one in excellent condition for there to be a flawless screen. The phone itself is great and everything works as it should.

    Reviewed in the United States on January 8, 2024

    iPhone 12 128GB - Blue - Unlocked
  • M

    Michele T.

    Purchased on December 14, 2023


    I purchased a locked (T-Mobile) iPhone 12 that was listed as "good condition". I received it in 3 days, and when I opened the package, I found a phone in pristine condition! Not a single scratch, either on the front or the back. The battery must have been changed because the max. capacity of the battery is 100%. The switch from the old phone to this one was a breeze (works with the SIM card). I saved $150 compared to purchasing a refurbished phone from Apple. So far, I am super happy with this purchase.

    Reviewed in the United States on January 3, 2024

    iPhone 12 64GB - Black - Locked T-Mobile