Customer reviews

4.5/5

521 verified reviews in the last 6 months.

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  • M

    Magdala R.

    Purchased on January 11, 2024

    4.7/5

    Came quicker than expected, and is better than I thought it would be. I thought this would be pretty bad, but ended up being pleasantly surprised by the immaculate quality of the astonishing product. I honestly couldn't discern it from a brand new product as the refurbishment was done so skillfully that the product couldn't be considered of any lower quality than that of a brand new one if you were to be judging them with the naked eye.

    Reviewed in the United States on January 16, 2024

    iPhone XR case and 2 protective screens - Recycled plastic - Transparent
  • J

    Julia R.

    Purchased on November 23, 2023

    5/5

    I am so glad I found Back Market! I desperately needed a new phone but didn’t want to buy the newest iPhone. I believe that refurbished is the way to go and I will never buy the newest phone again when I have this awesome website!

    Reviewed in the United States on December 28, 2023

    iPhone 12 Pro Max case and 2 protective screens - Recycled plastic - Transparent
  • J

    Jeffrey G.

    Purchased on April 5, 2024

    5/5

    I received what I asked for. I asked for a refurbished iPhone 12 in good condition. That’s what I received.

    Reviewed in the United States on April 22, 2024

    iPhone 12/12 Pro case and 2 protective screens - Recycled plastic - Transparent
  • M

    Margaret M.

    Purchased on January 14, 2024

    4/5

    Im old snd did not realise a screen protector not included. Duh on both ends of sale; but i guess u can only sell refurbished not new stuff.

    Reviewed in the United States on January 29, 2024

    iPhone 11/XR case - Silicone - White
  • M

    Mary jo P.

    Purchased on January 5, 2024

    4/5

    the recycled plastic case and protective screen are doing a great job protecting and supporting me and my newly refurbished iPhone. Thanks so much.

    Reviewed in the United States on January 24, 2024

    Back Market Case iPhone SE (2020/2022) and protective screen - Recycled plastic - Black
  • G

    Giselle B.

    Purchased on December 19, 2023

    4.7/5

    Overall the quality is great & my phone looks as new! Very affordable & highly recommended to those who wants refurbished phone. This is legit!

    Reviewed in the United States on January 9, 2024

    Galaxy S20 FE/FE5G case and 2 protective screens - Recycled plastic - Transparent
  • J

    Jose R.

    Purchased on December 7, 2023

    5/5

    Am happy with iPhone 12 like new. Would absolutely recommend Back Market to anyone that is looking for refurbished phones

    Reviewed in the United States on December 27, 2023

    Back Market Case iPhone 12/12 Pro and protective screen - Recycled plastic - Black
  • M

    Michael K.

    Purchased on April 13, 2024

    4.4/5

    The XR phone I ordered looks and works like brand new. Has a great battery life as well. The Protective case and Screen protector were also excellent. My only reason for not giving an awesome rating was in what could have been partially my misunderstanding. After picking the phone and adding on the screen protector and case I was asked about shipping. I picked rush 2-3 day shipping which cost an additional $30.00 because I was needing it quickly. Well evidently the rush shipping only applied to the screen protector and case because it arrived in 3 days. However the phone took an additional 2 to 3 days to arrive. As stated I thought the rush shipping was for all 3 items. I should have read thru everything a second time to verify before paying the extra $30.00 to get the screen protector and case 3 days before the phone arrived. Overall I am very happy with everything I purchased and will buy from Back Market again.

    Reviewed in the United States on April 28, 2024

    Back Market Case iPhone XR and protective screen - GRS 4.0 Recycled plastic - Transparent
  • G

    Gerry N.

    Purchased on February 10, 2024

    4/5

    Ended up buying a more durable phone case from Amazon. The clear case I purchased from Back Market doesn’t seem to be very durable. Not a bad phone case. But I would rather have a phone case that can withstand drops and impacts.

    Reviewed in the United States on March 14, 2024

    Back Market Case iPhone 12 / iPhone 12 Pro and protective screen - GRS 4.0 Recycled plastic - Transparent
  • G

    Greg S.

    Purchased on December 7, 2023

    4.8/5

    Phone works like brand new. I bought it in fair condition a bit nervous but was very pleasantly surprised. The case has worked exactly how I needed. My only qualm was the screen protector I received was too small for my phone so I did have to order a new one. Would definitely recommend backmarket for devices though!

    Reviewed in the United States on December 28, 2023

    Back Market Case iPhone 11 and protective screen - Recycled plastic - Black