979 verified reviews in the last 24 months.
Roharne h A.
Purchased on March 16, 2025
Verified purchaseBlackddragon000 review> before engaging with Back Market,I did a thorough research that reached out to even several reputed review & complaints sites & finally decided to take the plunge ( used/ refurbished elsewhere,I noticed has not much protection that I saw here) & after a period of use/testing congratulated myself on having taken a wise decision > those around me who usually purchase new items were astounded at the condition of this device that looked/ performed the same as a brand new iphone. I'm awaiting the delivery of another Back Market item & am preparing to evaluate other devices soon > also, I'm in discussions with the company about referring Back Market products to others.
Condition
Good
Reviewed in the United States on March 31, 2025
Jovanni F.
Purchased on June 19, 2025
Verified purchaseIncredible product! It came in excellent condition; practically new. Very slight, minor dust in the phone ear piece but it’s not noticeable and even less now. Works perfectly! It has been a game changer for me coming from Android. In one of the pictures, I have a screen protector on. The dust around the edge is mine.
Condition
Excellent
Reviewed in the United States on July 9, 2025
Saniyah L.
Purchased on November 27, 2024
Verified purchaseOrdered this iPhone 14 Plus starlight 128gb in excellent condition for someone as a Christmas gift and excellent is exactly how it arrived. No scratches, no dents, no visible signs of use. Battery was at 100% percent and that was extremely important for me, so I was pleased. Item arrived a day early than the original date which was cool. 10/10 would recommend this site/app and seller.
Condition
Excellent
Reviewed in the United States on December 5, 2024
Kathy G.
Purchased on January 27, 2025
Verified purchaseHesitant to order refurbished phone. I decided after reading ratings on back market to order a iPhone 14 Plus. I ordered premium. Received quickly. In perfect condition. No scratches cracks etc. 100% battery. Looks exactly like a brand new iPhone. Very satisfied and very very happy with Back Market.
Condition
Premium
Reviewed in the United States on February 9, 2025
Tyler W.
Purchased on November 13, 2024
Verified purchaseI'm was little scared because I never brought refurbished phone in my life but when I say I'm ordering again brought iPhone 14 plus (product) red no scratches my phone was flawless...it's like I brought the premium my iPhone look new like I brought it from the apple store I would be buying some more electronics from here
Condition
Good
Reviewed in the United States on November 16, 2024
Javonte C.
Purchased on August 4, 2025
Verified purchaseI’ll give this a 8.5 out of 10. The phone came in time with 2 days delivery. I bought the phone in Good condition. It came with scratches of chips not directly on the camera but near the camera. Had a couple of scratches on the screen but that was pretty much it. Phone came on 86% battery health. For a refurbished phone backmarket will be my go to! It was worth the buck! Overall everybody was happy would give it a 5 but I’ll rather give it 4.5 stars
Condition
Good
Reviewed in the United States on August 8, 2025
Stacy R.
Purchased on July 10, 2025
Verified purchaseThe phone arrived within a few days in good condition. It did not come with the instructions so I am having to learn as I go. I have been nervous in the past purchasing a refurbished phone, but I did my homework to find reputable places and Back Market kept coming up in the top three. I would order through them again.
Condition
Good
Reviewed in the United States on July 26, 2025
Amani C.
Purchased on May 18, 2025
Verified purchaseI decided to purchase a refurbished phone for my girlfriend, and thought this would be the best option for her. Turns out, she was very pleased and even thought it was brand new! I chose the condition under diamond as it was the most cost effective. Shipping took 2-3 days, the phone was wrapped well in the box, and looked pristine. Battery healthy was nearly 90%, and the screen along with everything was fully functional. Being unlocked and having a warranty was very Important to me, so I’m happy that was an option. Great deal on the Blue 14 Plus iPhone 128GB. As impressed as I was, I will be using them for my next personal phone instead of going directly to Apple. Couldn’t be happier!
Condition
Excellent
Reviewed in the United States on June 3, 2025
Danielle R.
Purchased on May 18, 2025
Verified purchaseEverything is going great with my husband's iphone plus and I would definitely, 100%, use back market for buying future phones. I'm not a "techy" and we don't believe in spending $1000 on a phone so we knew we wanted a refurbished phone. I did some research and read how reliable back market was so chose them over others who didn't necessarily "guarantee" their work of ensuring all phones were thoroughly tested. So happy with our choice, they have lived up to their promises and my husband's phone looks and functions brand new! They also emailed us throughout the entire process and even beyond to make sure we were happy with our purchase and also provided assistance with any set ups. Thank you Back Market, you now have a customer for life:)
Condition
Good
Reviewed in the United States on June 4, 2025
David G.
Purchased on April 9, 2025
Verified purchaseOur refurbished iPhone 14 is indeed in excellent condition as listed. It arrived in a timely manner and without any damage. It is fully functional with good battery life. The purchasing process was smooth and easy with a reasonable sale price.
Condition
Excellent
Reviewed in the United States on May 3, 2025