Really enjoy using back market to get refurbished devices, got my laptop through here and my current phone. Seller shipped my phone to me 2 days faster than expected which is amazing! Small issue that when I turn the speaker up past half way I get a rattle and idk how to fix it. Other than that it’s a good refurbish

Previously I have only had new IPhones and was sort of hesitant to purchase a refurbished one. The phone I received from Back Market exceeded my expectations. I ordered the excellent version of the 14 Plus and it is cosmetically and functionally perfect. It also came with a 1 year warranty so Im covered for the next year. This was my first purchase from Back Market and it won't be my last. Kudos to you!

i’ve been using this iPhone for 2 months and it’s been great. it came in really good condition with a charging cord and i like the look of the red. it’s best you get your phone from here so you get a deal on it instead of shelling out thousands of dollars a year. I would highly recommend this shop over all the other refurbished phone shops like plug.

I was sold a STOLEN phone. Purchased back in January, no issues until suddenly out of nowhere my phone wasn’t connecting to the cellular network. I was able to contact AT&T who informed me that the phone I’m using was reported as stolen by a previous owner and this was the reason I was blocked from their cellular network. There’s apparently nothing they can do on their end because my phone has been blacklisted. Clearly a technician or contractor didn’t do their due diligence in checking on this during the refurbishment process. I need to get this issue resolved and someone from Backmarket needs to respond to my email ASAP.

This is one of those few instances where I’m more than happy to leave positive feedback. Looking for a newer iPhone (coming from an 11) only because of storage capacity, I wasn’t interested in spending a boatload of cash for an iPhone with all the latest technology. I definitely didn’t need it to be brand new as well. Back Market offered the opportunity for a newer generation phone which by far exceeded the only real requirement I had: greater storage capacity. I ordered an iPhone 14 Plus in “good” condition, and I would say it arrived in practically pristine condition. This seller promptly prepared the order and had it shipped by the estimated date. And the battery was at 100%. I can only speak to my own satisfaction with the order, but I will absolutely consider using this service and seller for any future needs.

Purchased the iPhone 14 Plus, upgraded from an iPhone 7 I know, a big difference. Needed to upgrade because my iOS wouldn't update to 16 so some of my apps weren't working anymore. I love everything about the purchase. The battery is at 97%, with no scratches or dings on the outside, and the screen is pristine. Ran a diagnostic check with the BackMarket app and everything was good on that end. Very satisfied with the purchase and will come back for other purchases in the future.