515 verified reviews in the last 10 years.
Maria R.
Purchased on February 2, 2025
Verified purchaseI have been searching this site for a phone for a while, but I couldn’t pull the plug on whether or not to purchase a refurbished phone. I am super happy with my iPhone 15 Pro Max. It was exactly as described and works and looks amazing. Backmarket didn’t disappoint! Will be purchasing from them again.
Condition
Good
Reviewed in the United States on February 20, 2025
Ben H.
Purchased on February 5, 2025
Verified purchaseI bought the iPhone 15 Pro Max from Back Market and I have had it for almost a month now and there have been no problems! There are no scratches on the front glass. The cameras work excellent there are no scratches on the back. They use genuine refurbished parts. All of my parts are from Apple nowhere does it say in my settings that there is an unfamiliar or unrecognized part. The only thing I would have to mention is when I charge my phone. It seems to get really warm. I don’t know if that is a product thing or a refurbished thing. I did some research and it does say that the iPhone 15 Pro Max did get pretty warm when charging. Other than that, the phone works excellent. I am satisfied.
Condition
Premium
Reviewed in the United States on February 17, 2025
Daniel M.
Purchased on May 27, 2025
Verified purchaseI was a little hesitant buying anything on BackMarket after reading some online reviews, but I needed a new phone immediately because the charging port on my old iPhone 12 Pro was broken and the battery degraded. I wanted to upgrade to and decided to take a risk and buy it. I'm glad I did because when I opened the box to see my new iPhone 15 Pro Max, it was in excellent cosmetic condition. No scratches, scuffs, marks, dents, the screen crystal clear and the battery was 100%. I got it checked out by Apple and everything was in working order and I haven't had any issues in the 2 weeks since I've had it.
Condition
Premium
Reviewed in the United States on June 9, 2025
Ying W.
Purchased on March 21, 2025
Verified purchaseI was worried it might be a scam, but it turned out to be a real deal. Back Market is a reliable source for refurbished phones. They responded quickly and professionally. I'd recommend them to anyone looking for pre-owned phones. I got a used iPhone 15 Pro Max for my daughter from back market, I won't feel so back if she broke it or lose it.
Condition
Premium
Reviewed in the United States on March 24, 2025
Tracy G.
Purchased on June 30, 2025
Verified purchaseMy experience on Back Market, as always, has been absolutely pain free. I even ran into an issue starting my iphone 15 pro max and was able to get assistance via chat that helped me alleviate the issue! Keep up the great work, Back Market!!
Condition
Good
Reviewed in the United States on July 8, 2025
Samely V.
Purchased on June 8, 2025
Verified purchaseThe phone arrived on time and very good conditions like new, I have no problems, I’m very satisfied.
Condition
Excellent
Reviewed in the United States on June 24, 2025
Alba marina U.
Purchased on May 19, 2025
Verified purchaseHello, I want to thank you for the service. It arrived fully charged. I've already ordered two iPhone 15 Pro Max models and I'm really happy with them. They arrived in good condition. I'd order another one. Excellent delivery, the full screen.
Condition
Excellent
Reviewed in the United States on June 4, 2025
Jessica S.
Purchased on May 9, 2025
Verified purchaseFirst time ordering from company. They sent me the wrong color. I ordered the white & received blue. At least everthibg else was right like phone size & storage. I don't really like the hassle of returns, so not gonna bother with it over a wrong color. I ordered the cheapest one which was the acceptable one. It has 2 small scratches on the screen and the sides were a little dirty. It was to be expected for the cheapest choice. The battery health was at 92% which was above expectations. Only has the phone a day, but so far so good. I'm happy the company offers a one year warranty for all the refurbished electronics.
Condition
Fair
Reviewed in the United States on May 15, 2025
Stuart P.
Purchased on March 25, 2025
Verified purchaseThe iPhone 15 Pro Max is such a complicated instrument that I still don’t know many of its features. I am an adept user of YouTube and I’m learning things daily. But the phone is in beautiful like new condition. A great deal.
Condition
Good
Reviewed in the United States on April 7, 2025
Michael M.
Purchased on April 9, 2025
Verified purchaseThe iPhone 15 Pro Max (256 GB) arrived I n a reasonable amount of time, appeared to be flawless, and performed as expected. Back Market has reached out to be sure everything was OK, and it is. I would readily do business with this company again.
Condition
Premium
Reviewed in the United States on May 15, 2025