Customer reviews for Refurbished Laptops - Alienware

5 verified reviews in the last 24 months.

Go back to the device

Overall performance
1.8/5
Appearance
2.6/5
Packaging
2.4/5
Shipping
2.8/5

D
Debbie B.
Purchased on June 2, 2024
Verified purchase
The computer is awesome... only trouble is that the power cord sent with the laptop has the wrong connector (unable to plug it into the computer at all to charge it)... We had to spend $20 to order one online that fits and has enough power to work with this laptop... wish we could have avoided this... Thank you for taking time to listen! Blessings, Debbie Banks
Item
Alienware m15 R6 15-inch - Core i5-11400H - 32GB 1000GB NVIDIA GeForce RTX 3060 QWERTY - English
Alienware m15 R6 15-inch - Core i5-11400H - 32GB 1000GB NVIDIA GeForce RTX 3060 QWERTY - English
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in the United States on June 21, 2024
J
Jonathan G.
Purchased on December 21, 2023
Verified purchase
so the purchase clearly specified a 1TB SSD storage in the device on Backmarket. Unit arrived with an HDD, and a very poor performance one at that and under all operating conditions, even with zero processes, is pegging at 100% usage. Under light load conditions the average response time is well over 900ms, and is completely unacceptable and unusable, even after updates. For $1K this is far worse than my cheap $500 Dell 5100 series. It's supposed to be high performance.
Item
Alienware Area 51m R1 17-inch - Core i7-9700 - 8GB 1000GB NVIDIA GeForce RTX 2060 QWERTY - English
Alienware Area 51m R1 17-inch - Core i7-9700 - 8GB 1000GB NVIDIA GeForce RTX 2060 QWERTY - English
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in the United States on December 26, 2023
F
Francisco T.
Purchased on November 14, 2023
Verified purchase
Order # 5897337 NEED PHOTO ID DUE TO DAMAGED ORDER… NEED PHOTO ID DUE TO DAMAGED ORDER BUYER BEWARE, I AM SURE SOME OF YOU MAY HAVE GOTTEN GOOD DEALS HERE BUT THEY WONT ALLOW ME TO RETURN MY ORDER WITHOUT GIVING THEM A COPY OF MY PHOTO ID. THIS SEEMS LIKE SOME KIND OF IDENTITY THEFT SCAM AND I WILL BE REPORTING THIS TO MY BANK. AS FOR THE PURCHASE IT ARRIVED IN BROKEN CONDITION AND THE COMPANY WONT TAKE IT BACK SO NOW I WILL BE FORCED TO GO THROUGH MY BANK. THIS COMPANY IS HORRIBLE STAY AWAY 100%
Item
Alienware m17 R3 17-inch - Core i7-10750H - 32GB 2000GB NVIDIA GeForce RTX 2060 QWERTY - English
Alienware m17 R3 17-inch - Core i7-10750H - 32GB 2000GB NVIDIA GeForce RTX 2060 QWERTY - English
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in the United States on November 17, 2023
B
Brooksy S.
Purchased on May 16, 2024
Verified purchase
No charger and a response that was one step away from “deal with it”. I buy on back market frequently and have never been dismissed by a seller like this one.
Item
AlienWare x14 R1 14-inch - Core i7-12700H - 16GB 512GB NVIDIA GeForce RTX 3060 QWERTY - English
AlienWare x14 R1 14-inch - Core i7-12700H - 16GB 512GB NVIDIA GeForce RTX 3060 QWERTY - English
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in the United States on May 23, 2024
A
Adriano T.
Purchased on January 17, 2024
Verified purchase
Is a scam
Item
Alienware m18 R1 18-inch - Core i9-13900HX - 32GB 1000GB NVIDIA GeForce RTX 4070 QWERTY - English
Alienware m18 R1 18-inch - Core i9-13900HX - 32GB 1000GB NVIDIA GeForce RTX 4070 QWERTY - English
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in the United States on January 23, 2024

Customer reviews for Refurbished Laptops - Alienware

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