• 1-year warranty
  • Free standard shipping
  • Free 30-day returns
  • Friendly customer service

Refurbished Laptops - Alienware

Warranty: 12 months

124 products

Refurbished Laptops - Alienware's customer reviews

2.3/5

5 verified reviews in the last 24 months.

  • D

    Debbie B.

    Purchased on June 2, 2024

    Verified purchase
    4.4/5

    The computer is awesome... only trouble is that the power cord sent with the laptop has the wrong connector (unable to plug it into the computer at all to charge it)... We had to spend $20 to order one online that fits and has enough power to work with this laptop... wish we could have avoided this... Thank you for taking time to listen! Blessings, Debbie Banks

    Reviewed in the United States on March 26, 2025

    Alienware m15 R6 15-inch - Core i5-11400H - 32GB 1000GB NVIDIA GeForce RTX 3060 QWERTY - English
  • J

    Jonathan G.

    Purchased on December 21, 2023

    Verified purchase
    3/5

    so the purchase clearly specified a 1TB SSD storage in the device on Backmarket. Unit arrived with an HDD, and a very poor performance one at that and under all operating conditions, even with zero processes, is pegging at 100% usage. Under light load conditions the average response time is well over 900ms, and is completely unacceptable and unusable, even after updates. For $1K this is far worse than my cheap $500 Dell 5100 series. It's supposed to be high performance.

    Reviewed in the United States on March 26, 2025

    Alienware Area 51m R1 17-inch - Core i7-9700 - 8GB 1000GB NVIDIA GeForce RTX 2060 QWERTY - English
  • F

    Francisco T.

    Purchased on November 14, 2023

    Verified purchase
    1/5

    Order # 5897337 NEED PHOTO ID DUE TO DAMAGED ORDER… NEED PHOTO ID DUE TO DAMAGED ORDER BUYER BEWARE, I AM SURE SOME OF YOU MAY HAVE GOTTEN GOOD DEALS HERE BUT THEY WONT ALLOW ME TO RETURN MY ORDER WITHOUT GIVING THEM A COPY OF MY PHOTO ID. THIS SEEMS LIKE SOME KIND OF IDENTITY THEFT SCAM AND I WILL BE REPORTING THIS TO MY BANK. AS FOR THE PURCHASE IT ARRIVED IN BROKEN CONDITION AND THE COMPANY WONT TAKE IT BACK SO NOW I WILL BE FORCED TO GO THROUGH MY BANK. THIS COMPANY IS HORRIBLE STAY AWAY 100%

    Reviewed in the United States on March 26, 2025

    Alienware m17 R3 17-inch - Core i7-10750H - 32GB 2000GB NVIDIA GeForce RTX 2060 QWERTY - English
  • B

    Brooksy S.

    Purchased on May 16, 2024

    Verified purchase
    2/5

    No charger and a response that was one step away from “deal with it”. I buy on back market frequently and have never been dismissed by a seller like this one.

    Reviewed in the United States on March 26, 2025

    AlienWare x14 R1 14-inch - Core i7-12700H - 16GB 512GB NVIDIA GeForce RTX 3060 QWERTY - English
  • A

    Adriano T.

    Purchased on January 17, 2024

    Verified purchase
    1/5

    Is a scam

    Reviewed in the United States on March 26, 2025

    Alienware m18 R1 18-inch - Core i9-13900HX - 32GB 1000GB NVIDIA GeForce RTX 4070 QWERTY - English
See all 5 reviews

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