Customer reviews for Refurbished Lenovo

Kind of a mixed bag. The unit arrived as-described, if sloppily re-assembled. Hinges were loose and case was not properly reassembled. Booted and everything worked well, except the bluetooth which was intermittent and the fingerprint reader which may not have been properly connected. The *very good* news is this unit still had 6 months of Lenovo premiere support. I called Lenovo, trouble-shot it over the phone, then they sent a tech to my house the next day to completely replace the mainboard. While he was at it, the tech re-seated the fingerprint reader and and tightened all the screws, which he said were mostly loose. When he was done, the hinges were no longer loose, the unit was secure and felt great and the bluetooth issue was resolved. Ultimately, extremely happy for the price. I basically got Lenovo-new hardware internals for a third the price of a new Thinkpad. I'm unclear on whether that 6 months of Lenovo premiere support is a standard Back Market thing as part of their warranty support or whether I just got lucky and this unit had that support remaining from the original purchase. Sending the unit back for another questionably-reassambled-after-refurbish unit would have...

Pleasantly surprised at the quality of this refurb. I've had bad luck with refurbs purchased elsewhere in the past but everything I've tested on this unit works fine and it looks brand new. the only way you could tell it's a refurb is somebody dropped a couple of food crumbs in the keyboard. Easily fixed. 😅 I would definitely do business here again. Thank you!

My refurbished Lenovo T490 is super. Very clean and very functional. I appreciate the updates on shipping, the way it was packaged, and how much lighter, and how much faster and easier it is to use. Finally, I am happy to help keep one more laptop out of a landfill. I will definitely recommend BackMarket to my acquaintances.

This is a great little laptop. My daughter has a disability and this laptop is very easy for her to use. Even myself as an adult started to enjoy using Chromebooks because of the ease of them. I already purchased two Chromebooks from Back Market previously. We love the ease of Chromebook’s compared to other laptops. All three Chromebooks purchased have all been in excellent shape. This new Lenovo N23 Chromebook seems to be the best one of all the 3 purchased. It has great accessibility features. Thank You! Back Market for selling such high quality refurbished electronics.

Very happy with my refurbished Lenovo ThinkPad T480S. I haven't had a computer in years, and is taking some getting used to. But overall it works great, is in pretty good condition, good price, and shipping was fast. I've bought a few android phones and now a laptop from backmarket and have had a great experience every time. I will continue to buy from backmarket, every time the wife or kids break a phone.

I'm very pleased with the computer I purchased through Back Market. I was informed when it would get here. Came all in one piece and it works. I like the quality. I would recommend Back Market. I will also buy again from Back Market. I think it's important to refurbish. Thank you. I also like that you are a B corporation!

The Lenovo laptop was delivered earlier than expected, in excellent condition for a refurbished computer and was very easy to set up. It is used lightly, mainly with social media so it is most satisfactory especially for the price.

Love thinkpads, and I have had an excellent experience with refurbished think pads. Been using this one for about a month and I’ve had no issues. Product was delivered timely and well packaged

This is a newer version of my old computer. This was a refurbished model and honestly you wouldn't be able to tell except for the label on the box. Works perfectly, no issues at this point. The transaction with Back Market was easy, shipping quick. I would shop with them again.