Kind of a mixed bag. The unit arrived as-described, if sloppily re-assembled. Hinges were loose and case was not properly reassembled. Booted and everything worked well, except the bluetooth which was intermittent and the fingerprint reader which may not have been properly connected. The *very good* news is this unit still had 6 months of Lenovo premiere support. I called Lenovo, trouble-shot it over the phone, then they sent a tech to my house the next day to completely replace the mainboard. While he was at it, the tech re-seated the fingerprint reader and and tightened all the screws, which he said were mostly loose. When he was done, the hinges were no longer loose, the unit was secure and felt great and the bluetooth issue was resolved. Ultimately, extremely happy for the price. I basically got Lenovo-new hardware internals for a third the price of a new Thinkpad. I'm unclear on whether that 6 months of Lenovo premiere support is a standard Back Market thing as part of their warranty support or whether I just got lucky and this unit had that support remaining from the original purchase. Sending the unit back for another questionably-reassambled-after-refurbish unit would have...