Back Market uses functional cookies required for browsing this site. We and our partners also use cookies that allow us to measure traffic and show you personalized content and ads rather than basic shiz. Think sea salt chocolate chunk vs. oatmeal raisin.
You can change your preferences later by clicking “Cookies” at the bottom of any page. Tell me more about those Cookies
Customer reviews for MacBook Pro 14 Inch
2,437 verified reviews in the last 6 months.
Filter by stars
- 100%
- 70%
- 14%
- 10%
- 6%
- F
Fred P.
5/5Reviewed in United States on January 25, 2023
Wow. I was a little nervous about purchasing a refurbished MacBook Pro that was described as being in “fair” condition, but man— Backmarket continues to surprise and impress me. I only received the MacBook an hour ago, but for the life of me, I can’t find anything to complain about. The physical condition of the outside is very good (I would say excellent but ill stick with very good just in case they sent me the wrong machine) and the screen, keyboard and trackpad all seem to be without blemish. Of course, I’m still setting things up, but so far, I am thoroughly impressed by my awesome new (to me) MacBook and by Backmarket, who seem determined to do everything right. I would have no reservations recommending Backmarket to friends, family and loved ones. Thanks!MacBook Pro 13" (2018) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the January 21, 2023
- E
Edmund O.
4.2/5Reviewed in United States on January 8, 2023
The MacBook Pro has all the hallmarks of a refurbished item, and works to the standards expected. However, the one aspect that I was afraid of is with regards to the consumables - the battery - which has immediately given a “battery replacement required” error. I am still trying to work out what this means in terms of cost as well as performance, but suffice to say is not the most ideal of scenarios.MacBook Pro 15" (2019) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the December 8, 2022
- B
Bruce P.
4.2/5Reviewed in United States on January 3, 2023
Almost everything about the MacBook Pro was good. Throughout the year, we found a problem with the battery. My understanding is the machine was supposed to be completely refurbished before I purchased it. The battery was not refurbished. Even though I'm within the warranty period, rather than go through the repair process and be without a computer for a week or 2, I am paying a local mac repair company to replace the battery. Needless to say, I'm disappointed. :(MacBook Pro 15" (2013) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the January 12, 2022
- N
Nicolas K.
5/5Reviewed in United States on December 20, 2022
Excellent customer service. First time buying here, and the whole experience was top class. Better than stores selling new products. Price was right, shipped fast, had a minor issue with the product received, contacted support, provided me free shipping labels to send it back to the refurbisher, they repair it, and shipped back to me, and in less than a week since I sent it, I had my MacBook Pro back with the issue fully repaired. Will definitely buy again here. Thank you!MacBook Pro 15" (2017) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the November 27, 2022
- R
Rob B.
5/5Reviewed in United States on December 13, 2022
Purchased the "Good" level and the MacBook Pro is clean and spotless. Minor (and I mean very minor) scratches on the logo and maybe around one of the edges. Better condition than if I owned it myself for a few years. Very happy with the support from Back Market and the refurbisher, Omaha Blue.MacBook Pro 13" (2018) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the November 23, 2022
- M
Matthew S.
5/5Reviewed in United States on November 17, 2022
As soon as I opened the box containing my refurbished MacBook pro from Back Market, I knew I made a good purchase! I've never bought refurbished gear before and felt like I was taking a chance with this website, but it has been an awesome experience from beginning to end. The laptop works beautifully and there are hardly any cosmetic damages or scratches. It looks practically brand new! I will definitely be buying from Back Market for years to come.MacBook Pro 15" (2019) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the November 7, 2022
- J
Jacob S.
4.8/5Reviewed in United States on October 24, 2022
I was definitely skeptical about ordering a pre-owned/ refurbished MacBook pro, but after I got the laptop I am very happy with it. It is in excellent shape and works really well. I have been wanting a MacBook for a while but just couldn't pay what they wanted for the new. I will definitely be ordering from this company again!! Thank you backmarket for making it such an easy purchase! Definitely very happy with this company and the product!MacBook Pro 15" (2018) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the October 19, 2022
- D
Dawn W.
5/5Reviewed in United States on October 7, 2022
After spending countless weeks going back and forth between buying brand new directly from Apple or buying refurbished elsewhere; I finally closed my eyes and hit “checkout” on Back<Market. Did I regret it? Instantly. I have a habit of making poor choices and falling victim to scams. Lol. So much so my bank even called me to confirm my purchase before they authorized the transaction! This was NOT one of my dumb decisions however! My MacBook Pro arrived just over 24hrs after purchasing it and had I not known…I would have assumed it was brand spanking new! I’m sure I’ll make several foolish purchases moving forward… but I’m confident not a single one will be from here.MacBook Pro 15" (2019) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the October 6, 2022
- P
Peter H.
5/5Reviewed in United States on September 2, 2022
Back Market promised and delivered! I love my "new" refurbished MacBook Pro. The packaging was bomb proof and the laptop is clean as a whistle. Plus it works! lol. I'm a fashion photographer, so high speeds, intuitive hardware and functionality and good looks are keys to success. Seriously! Nothing says "yikes!" than beat up gear on set, not matter how good it performs. Not the case with Back Market. Their gear is top notch and sexy! Thanks again. I've got a new upgrading resource and I'm sure to be back. Pete Hopkins www.petefhopkins.comMacBook Pro 15" (2017) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the August 19, 2022
- S
Solomon K.
4.8/5Reviewed in United States on January 4, 2023
I bought a MacBook Pro Retina 13.3-inch (2017) - Core i5 - 8GB - SSD 128GB in "fair condition" yet I got it in excellent condition with very few scratches here and there. that tells me that the Refurbisher aims to deliver high-quality products, no wonder they have so many good reviews. I'm happyMacBook Pro 13" (2017) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the December 6, 2022