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Andly K.
Purchased on January 23, 2025
Verified purchaseNot the best for my money, even when refurbed. Lots of issues on this lil guy; battery doesn't charge fully (yes i've checked app settings), suspension on the front isn't adjustable and makes a clack sound over little bumps, the handle feels cheap; just plastic. The app experience is good but the scooter itself is subpar.
Condition
Excellent
Reviewed in the United States on February 13, 2025
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Kevin T.
Purchased on May 6, 2022
Verified purchaseIf you're debating on whether you should buying this Segway Ninebot ES4, or not, just do it already. Instead of having to assemble a brand new scooter from scratch, it feels good knowing the guys over at BackMarket are the ones assembling this product and refurbishing this product for you. I love that they even touched base with me periodically to make sure everything was running smoothly. Stop contemplating, because even I'm waiting on buying my second very soon. ;)
Condition
Good
Reviewed in the United States on May 21, 2022
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Maureen L.
Purchased on May 28, 2022
Verified purchasefast delivery. looks brand new scooter works fantastic without any issues my son loves the mobility extremely quiet
Condition
Good
Reviewed in the United States on August 25, 2023
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Kanghyun C.
Purchased on November 7, 2022
Verified purchaseSummary: good product, great price, and amazing customer service. I’m a college student who bought this three month ago. This is really good product and the price is amazingly great. The best part of it was the customer service is way beyond anything that I experienced before. I had few of minor problems. I contacted the seller, and they gave solution to fix or give part of it to fix the problem. It was just great to be able to contact and figure out how to solve the problem right away. Unfortunately, I got my e scooter stolen, but I am think about getting another one. Thank you so much!
Condition
Fair
Reviewed in the United States on January 10, 2023
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Elizabeth A.
Purchased on May 25, 2022
Verified purchaseI am Thoroughly pleased with my refurbished Segway!! I had a wonderful experience with the backmarket app from the beginning. For starters, the price was very desirable, the description was honest and easy to interpret, leaving me confident in my order. Following the wonderful experience of shopping, after placing my order I received an email stating I would be receiving my scooter 7-10 days from the date I had placed my order. When I’m fact I received my scooter in 1/2 that time! The assembly was very simple and the directions were very easy to read. The battery was already 3/4 of the way charge md, so I had my scooter on the road in no time at all!! I did have one question regarding the headlight. I text the support number & the staff responded to me quickly and answered all my questions. They even followed up with me the following day! With gas prices as high as they are, I ride my scooter for all my errands within the city. I will absolutely be a life long customer of back market!!
Condition
Good
Reviewed in the United States on June 12, 2022
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Robin Z.
Purchased on December 5, 2024
Verified purchasenothing
Condition
Excellent
Reviewed in the United States on December 19, 2024
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Nicolas M.
Purchased on August 10, 2022
Verified purchaseVery good reconditioning conditions. Looks like new. Product quality: Almost perfect. Goes fast, accelerates quickly, some power in the hills. Some screws undo themself due to vibrations and need to be fixed.
Condition
Good
Reviewed in the United States on September 11, 2022
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Luke K.
Purchased on March 6, 2024
Verified purchaseLike brand new. What a find. Thanks
Condition
Excellent
Reviewed in the United States on March 20, 2024
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James F.
Purchased on February 8, 2024
Verified purchaseNice scooter very smooth
Condition
Excellent
Reviewed in the United States on March 14, 2024
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Corbin S.
Purchased on October 14, 2022
Verified purchaseThe delivery was exceptional! I love riding it it makes me feel cool. Y’all made one of my fondest dreams come true.
Condition
Excellent
Reviewed in the United States on November 1, 2022