Customer reviews for Refurbished OnePlus 7T

I wanted to leave a really quick review, this is actually a replacement phone for a previous order that did not meet expectations or desires. Although this was actually originally a carrier phone like the previous, that's now just unlocked, (which is what 99% of users buying an unlocked phone expect or need), as a developer it's a little bit different for me, but with that said, the emotions I felt opening this phone, are the emotions I wish I had felt opening my original purchase from a different seller (a pixel device). It was AMAZING! it's a beautiful device, it meets expectations AND the seller claims. I love it! I'm very happy with yow backmarket has handled me as a customer. I haven't bought a phone elsewhere for many years and the recent purchase from a diff seller was the only time I was upset from the getgo and tried to suffer thru it, eventually leaving an unhappy review although I didn't expect anything nor did I plan on swapping until the device had more problems, but this oneplus is perfect, the seller has been AMAZING, and so has backmarket customer service. I'm glad I can continue to be a back market customer!

I'm happy for the product I received, it looks brand new. I ordered a refurbished piece from Amazon and it totally sucks because it had scratches but product I bought in your website is really awesome. Thankyou so much back market. My mobile is worth every penny

I was sent a different color, not blue, gray; apart from that the phone seems to be in excellent working condition. It has two small chips on the screen, but they are unobtrusive. This is my third phone from Back Market and Back Market will continue to be my go-to place for excellent used tech.

Don't select the 2 day delivery it's a scam....I ordered my phone after 1pm on Wed so the seller doesn't count that as day 1 because I purchased the device after 1pm.So I received the phone on monday.Dont oorder it I asked for a refund and they told me it has been 2 days because they don't count the weekends as it's not a business day? And refused to refund me the 10$ it's not the money idc about the 10 I care about scamming me that's the way I feel they screwed me out of a measly 10$

I am quite upset about this. The condition is very openly mislabeled. The device I received has very visibile damage on the front side, including a small gash in the frame and a scratch across the screen. I reached out to the vendor, who simply recommended that I buy additional items to make the damage less visible after admitting to selling the item under false pretenses. The only reason the device was not returned is due to the personal want for this phone. I will certainly NEVER order from Back Market again unless this is rectified. This phone is labeled as Very Good but barely meets the requirements for a Fair condition device.