Customer reviews for Refurbished Smartphone for Gamers

11,039 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • F

    Frankie C.

    Purchased on May 12, 2025

    Verified purchase

    Honestly, first time using Backmarket. Already out the box; this phone was in better quality then amazons “premium” refurbished phone. I received a iPhone 12 Pro pacific blue. With dents on the front and a non original screen. The phone I got from back market is absolutely beautiful and better than the Amazon one I received. Although; 2 things to note. That the battery was definitely worse. The one I got from backmarket is at 81% while the one I got from amazing was at 92% One side thing I did notice even though I bought this phone at excellent quality the screen has some minor scratches which I’m not too particularly pleased about. Although, it does have Apple OEM parts. So I can’t really be too worried about it. Been using it for a few days and it’s been solid.

    Reviewed in the United States on May 16, 2025

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked
  • M

    Matt P.

    Purchased on April 12, 2025

    Verified purchase

    I was looking for the best deal on an iPhone 15 Pro with 256GB of storage and was so happy to find Back Market! I got the unlocked fully refurbished version and its in really good condition. Really couldn't be happier with the purchase and happy to have picked up what seems like the last great iPhone apple made.

    Reviewed in the United States on April 29, 2025

    iPhone 15 Pro 256GB - Black Titanium - Unlocked
  • E

    Emily P.

    Purchased on May 27, 2025

    Verified purchase

    I was nervous because I didn’t think buying a refurbished used phone was going to be worth it. This is a lot of money we are talking about. I got the iPhone 13 Pro Max, and sadly got the last color available for this price. It has 1000 GB of storage and some reviews talk about the battery life not being 100%. I got mine and that was the first thing I checked after looking at the exterior (the outside of the phone isn’t cracked, it’s perfect. There’s a little bit of dirt in the speakers but the phone is used what do I expect) anyways the battery life is at 100% thankfully. Everything works good, sometimes my phone is laggy but it might be because it carries so much storage and data. I’ve had it for a week, but I’m so happy with my purchase. I think I got very lucky. I got the excellent quality one and it was worth the extra money.

    Reviewed in the United States on June 8, 2025

    iPhone 13 Pro Max 1000GB - Graphite - Unlocked
  • E

    Elizabeth S.

    Purchased on March 15, 2025

    Verified purchase

    This was my first purchase from Back Market and I've got to say, I am beyond impressed and pleased with my phone! I was so hesitant and nervous spending so much money on a refurbished phone, and on top of that, using this website because I had never heard of it... but my phone came in almost perfect condition and has been so awesome! I got the Samsung Galaxy S23 Ultra at "good" condition, and 3 weeks into it, this has been the best phone I've ever owned! The battery lasts all day, the screen and camera are so clear, and it's been fast and efficient with everything so far. I couldn't be happier with this phone so far! I am so glad I stumbled across Back Market!

    Reviewed in the United States on April 2, 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • B

    Ben H.

    Purchased on February 5, 2025

    Verified purchase

    I bought the iPhone 15 Pro Max from Back Market and I have had it for almost a month now and there have been no problems! There are no scratches on the front glass. The cameras work excellent there are no scratches on the back. They use genuine refurbished parts. All of my parts are from Apple nowhere does it say in my settings that there is an unfamiliar or unrecognized part. The only thing I would have to mention is when I charge my phone. It seems to get really warm. I don’t know if that is a product thing or a refurbished thing. I did some research and it does say that the iPhone 15 Pro Max did get pretty warm when charging. Other than that, the phone works excellent. I am satisfied.

    Reviewed in the United States on February 17, 2025

    iPhone 15 Pro Max 256GB - Black Titanium - Unlocked
  • P

    Pedro P.

    Purchased on May 31, 2025

    Verified purchase

    ⭐️⭐️⭐️⭐️⭐️ 5/5 – Great Refurbished Deal! I recently purchased a refurbished Samsung Galaxy S23 Ultra and honestly, I’m impressed with both the product and the service. The phone arrived extremely fast—just a couple of days after I placed the order, which was a pleasant surprise. As for the phone itself, it looks and feels like new. No scratches, dents, or signs of previous use. Everything works perfectly—from the screen responsiveness and camera quality to the battery life and performance. The S Pen was included and functions flawlessly too

    Reviewed in the United States on June 16, 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • C

    Carlos R.

    Purchased on March 28, 2025

    Verified purchase

    I been using the iPhone for almost 2 weeks now, this is not my first purchase from back market and I never disappointed with their products and services. I ordered the iPhone 13 Pro alpine green and I’m very impressed with that color. The iPhone arrived pretty quick and the condition is flawless. The phone runs smooth and the battery lasted about day and a half. So far so good. I’ll definitely continue doing business with back market and their awesome refurbished items. Thanks!!

    Reviewed in the United States on April 13, 2025

    iPhone 13 Pro 512GB - Alpine Green - Unlocked
  • Y

    Ying W.

    Purchased on March 21, 2025

    Verified purchase

    I was worried it might be a scam, but it turned out to be a real deal. Back Market is a reliable source for refurbished phones. They responded quickly and professionally. I'd recommend them to anyone looking for pre-owned phones. I got a used iPhone 15 Pro Max for my daughter from back market, I won't feel so back if she broke it or lose it.

    Reviewed in the United States on March 24, 2025

    iPhone 15 Pro Max 512GB - Natural Titanium - Unlocked
  • W

    Wayne H.

    Purchased on March 10, 2025

    Verified purchase

    Was looking to upgrade my iPhone 7 and came across Back Market. Overall, a very positive experience. Easy to use website that provided confidence in purchasing a refurbished iPhone 14 Pro. I especially like the Deep Purple option. During the entire purchase process, Back Market kept me informed, including shipping times. Also, Back Market provided a refund for my iPhone 7. Not a lot given its age but I preferred not to have it end up in landfill, so another plus for me. I’d highly recommend Back Market for used, refurbished electronics.

    Reviewed in the United States on March 23, 2025

    iPhone 14 Pro 256GB - Deep Purple - Unlocked
  • R

    Rebecca W.

    Purchased on February 28, 2025

    Verified purchase

    Sunflower I was kind of hesitant to buy a refurbished phone but I tell you what back Market has went above expectations. My iPhone 13 Pro Max was brand new looking and was just beautiful. I will definitely be a continuing Shopper on back Market.

    Reviewed in the United States on March 9, 2025

    iPhone 13 Pro Max 128GB - Gold - Unlocked