Customer reviews for Refurbished Smartphone for Gamers

4.3/5

11,156 verified reviews in the last 24 months.

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  • K

    Kevin B.

    Purchased on August 13, 2024

    Verified purchase
    5/5

    I got a fair condition iPhone 13 Pro 256gb and man, this this is like excellent condition! It arrived with the screen and back glass scratch-free!! Only minor scuffs on the sides which is nothing, right!??! This was the lowest prices comparing it to other platforms like Plug or even eBay. I’ve always bought my phone refurbished and on eBay but I have back market a try and they definitely exceeded my expectations! Thank you!

    Reviewed in the United States on March 26, 2025

    iPhone 13 Pro 256GB - Graphite - Unlocked
  • M

    Matt P.

    Purchased on April 12, 2025

    Verified purchase
    4.8/5

    I was looking for the best deal on an iPhone 15 Pro with 256GB of storage and was so happy to find Back Market! I got the unlocked fully refurbished version and its in really good condition. Really couldn't be happier with the purchase and happy to have picked up what seems like the last great iPhone apple made.

    Reviewed in the United States on April 29, 2025

    iPhone 15 Pro 256GB - Black Titanium - Unlocked
  • E

    Elizabeth S.

    Purchased on March 15, 2025

    Verified purchase
    4.9/5

    This was my first purchase from Back Market and I've got to say, I am beyond impressed and pleased with my phone! I was so hesitant and nervous spending so much money on a refurbished phone, and on top of that, using this website because I had never heard of it... but my phone came in almost perfect condition and has been so awesome! I got the Samsung Galaxy S23 Ultra at "good" condition, and 3 weeks into it, this has been the best phone I've ever owned! The battery lasts all day, the screen and camera are so clear, and it's been fast and efficient with everything so far. I couldn't be happier with this phone so far! I am so glad I stumbled across Back Market!

    Reviewed in the United States on April 2, 2025

    Galaxy S23 Ultra 256GB - Black - Unlocked
  • B

    Ben H.

    Purchased on February 5, 2025

    Verified purchase
    4.8/5

    I bought the iPhone 15 Pro Max from Back Market and I have had it for almost a month now and there have been no problems! There are no scratches on the front glass. The cameras work excellent there are no scratches on the back. They use genuine refurbished parts. All of my parts are from Apple nowhere does it say in my settings that there is an unfamiliar or unrecognized part. The only thing I would have to mention is when I charge my phone. It seems to get really warm. I don’t know if that is a product thing or a refurbished thing. I did some research and it does say that the iPhone 15 Pro Max did get pretty warm when charging. Other than that, the phone works excellent. I am satisfied.

    Reviewed in the United States on March 26, 2025

    iPhone 15 Pro Max 256GB - Black Titanium - Unlocked
  • C

    Carlos R.

    Purchased on March 28, 2025

    Verified purchase
    4.8/5

    I been using the iPhone for almost 2 weeks now, this is not my first purchase from back market and I never disappointed with their products and services. I ordered the iPhone 13 Pro alpine green and I’m very impressed with that color. The iPhone arrived pretty quick and the condition is flawless. The phone runs smooth and the battery lasted about day and a half. So far so good. I’ll definitely continue doing business with back market and their awesome refurbished items. Thanks!!

    Reviewed in the United States on April 13, 2025

    iPhone 13 Pro 512GB - Alpine Green - Unlocked
  • Y

    Ying W.

    Purchased on March 21, 2025

    Verified purchase
    4.6/5

    I was worried it might be a scam, but it turned out to be a real deal. Back Market is a reliable source for refurbished phones. They responded quickly and professionally. I'd recommend them to anyone looking for pre-owned phones. I got a used iPhone 15 Pro Max for my daughter from back market, I won't feel so back if she broke it or lose it.

    Reviewed in the United States on March 28, 2025

    iPhone 15 Pro Max 512GB - Natural Titanium - Unlocked
  • W

    Wayne H.

    Purchased on March 10, 2025

    Verified purchase
    5/5

    Was looking to upgrade my iPhone 7 and came across Back Market. Overall, a very positive experience. Easy to use website that provided confidence in purchasing a refurbished iPhone 14 Pro. I especially like the Deep Purple option. During the entire purchase process, Back Market kept me informed, including shipping times. Also, Back Market provided a refund for my iPhone 7. Not a lot given its age but I preferred not to have it end up in landfill, so another plus for me. I’d highly recommend Back Market for used, refurbished electronics.

    Reviewed in the United States on March 26, 2025

    iPhone 14 Pro 256GB - Deep Purple - Unlocked
  • R

    Rebecca W.

    Purchased on February 28, 2025

    Verified purchase
    5/5

    Sunflower I was kind of hesitant to buy a refurbished phone but I tell you what back Market has went above expectations. My iPhone 13 Pro Max was brand new looking and was just beautiful. I will definitely be a continuing Shopper on back Market.

    Reviewed in the United States on March 26, 2025

    iPhone 13 Pro Max 128GB - Gold - Unlocked
  • M

    Maria R.

    Purchased on February 2, 2025

    Verified purchase
    5/5

    I have been searching this site for a phone for a while, but I couldn’t pull the plug on whether or not to purchase a refurbished phone. I am super happy with my iPhone 15 Pro Max. It was exactly as described and works and looks amazing. Backmarket didn’t disappoint! Will be purchasing from them again.

    Reviewed in the United States on April 2, 2025

    iPhone 15 Pro Max 256GB - Blue Titanium - Unlocked
  • J

    Jhunnar H.

    Purchased on December 30, 2024

    Verified purchase
    5/5

    This is my first time ordering from a marketplace for refurbished phones and I would highly recommend Back Market! Refund process is easy and customer service is helpful and responsive! I've ordered 3 iPhones over the course of the last 2 months and Back Market helped me choose the right one for me. 1st iPhone was returned and refunded, 2nd cancelled and refunded, 3rd is now my current phone. 1st iPhone I owned for a couple of days, but returned to upgrade to the Max model. It was a iPhone 15 Pro in Premium Condition sold by Adopt-a-Phone. I was impressed with the condition of the 15 Pro. It came in like-new condition with 100% Battery Health and 10-15 Battery Cycle Counts. No visual defects. 2nd iPhone I ordered but the seller later confirmed the phone was out of stock. Customer Service gave me the option of switching to a similar spec but different color iPhone from the same seller or refund. I opted for the refund. It was a iPhone 15 Pro Max in Excellent Condition sold by DuckSoup. 3rd iPhone (which is now my current iPhone) is a different 15 Pro Max in Excellent Condition from seller ItsWorthMore. The condition of the phone matched Back Market's grading of a Excellent con...

    Reviewed in the United States on March 26, 2025

    iPhone 15 Pro 1000GB - White Titanium - Locked Verizon - Dual eSIM