Customer reviews for Verified Refurbished PlayStation

Refurbished ought to mean that the unit was factory reset. But my PS5 arrived with the accessibility features turned on, and an existing user account and Wi-Fi network saved in memory. That's not refurbished, folks. That's straight used. Factory resets matter. Come on. The unit is great, like new, and runs cool. But whatever advantage BackMarket offers over eBAY was not existent in this transaction. And wasn't this PS5r supposed to include a controller? No? Well, it didn't.

One of the panels of the consoles was not attached upon arrival. The inside of the panel had some gross brown residue on it. i cleaned it off and reattached it. Also some scratches on controller and console. Overall, it’s fine. But the ease of removing the panel makes me wonder why it wasn’t wiped off, if it’s truly refurbished and not just used and resold.

“Excellent” in terms of refurbishment grade is an understatement. This thing came in lookin brand spankin new! Controller is all good to go, haven’t had any problems like drift or deadzones, system is fast and had no connectivity problems. Very pleased.

Works perfect, I use it every day, and it has exceeded my expectations for a refurbished gaming system.

Amazing! Works just like new! Only issue is that the battery is a bit loose and can sometimes cut the system off, and there’s no memory card included with the console, but other than that, it’s great!

Absolutely thrilled with my purchase from Back Market! I recently bought a PS5 from their site, and I couldn't be happier with the entire experience. From the seamless ordering process to the timely delivery, everything was top-notch. The PS5 arrived in pristine condition, just as described. It was securely packaged, and setting it up was a breeze. The performance of the console is phenomenal – lightning-fast load times, stunning graphics, and an array of amazing games. It's everything I hoped for and more! What sets Back Market apart is their commitment to quality and customer satisfaction. Their communication was excellent, keeping me updated every step of the way. Plus, their eco-friendly approach to refurbishing electronics makes me feel good about my purchase. If you're in the market for high-quality, reliable electronics, look no further than Back Market. They exceeded my expectations, and now I can enjoy endless hours of gaming on my PS5. Highly recommend! 🌟🌟🌟🌟🌟

It works amazing!! 🤩 It is scratched and u can see it has gone through some things but it works great so that's the important part and also the controller. My HDMI cable that came in the box did not work it was glitching and not showing anything so I just went and bought a new one on Walmart IDK if it was my TV or something else but after getting new HDMI cable it worked great so far so good I love the name of this business it really is close to the black market so I told my little brother I was buying a PS4 from the black market 😂😂💀 The delivery was really fast and I love the way it was wrapped. The only thing is that it would be good to have directions on how to connect the stuff to your TV or PC cause I had to go on a witch hunt on the internet to connect it because I had never owned nothing like this!! but thank you!! I was so afraid it would not work or it would never arrive this app felt like too good to be true however it's true so yayyyyy 🥰

It was so nostalgic to buy a psp 3000 and have it work just like it did back then. the quality was great, controls were clean and the overall condition was pretty good! One minor fault - the battery pack backing slot kept falling off but i was able to buy a replacement part online. no complaints otherwise!

I was so impressed when my My PS4 Slim console arrived in 24 hrs! It was in excellent condition (spotless, no scratches) and functioned flawlessly. The HDMI and the power cable were included along with a clean DualShock 4 controller and a USB charging cable. Overall I am very satisfied with the purchase and the shipping efficiency, so I plan to use Back Market again.