Customer reviews for Verified Refurbished PlayStation

Refurbished ought to mean that the unit was factory reset. But my PS5 arrived with the accessibility features turned on, and an existing user account and Wi-Fi network saved in memory. That's not refurbished, folks. That's straight used. Factory resets matter. Come on. The unit is great, like new, and runs cool. But whatever advantage BackMarket offers over eBAY was not existent in this transaction. And wasn't this PS5r supposed to include a controller? No? Well, it didn't.

Love my refurbished PS5! Works like new, but at a fraction of the price of a new console. Also my trade in for my PS4 took the actual cost down quite a bit, it's a win-win! Would recommend to anyone!

One of the panels of the consoles was not attached upon arrival. The inside of the panel had some gross brown residue on it. i cleaned it off and reattached it. Also some scratches on controller and console. Overall, it’s fine. But the ease of removing the panel makes me wonder why it wasn’t wiped off, if it’s truly refurbished and not just used and resold.

“Excellent” in terms of refurbishment grade is an understatement. This thing came in lookin brand spankin new! Controller is all good to go, haven’t had any problems like drift or deadzones, system is fast and had no connectivity problems. Very pleased.

Works perfect, I use it every day, and it has exceeded my expectations for a refurbished gaming system.

I have bought quite a few things on back market and I'm never disappointed. The ps5 didn't come in its orginal box, other than that everything is sleek, and perfect. appears to be running well. 1000 times faster than my ps4

Over not bad for the price it's legit 👌 just the thing that bothered me was that I paid for 1000 gigs when instead on the system storage show 872 gigs, Overall no biggie I have my USB and A storage stacker to solve this issue, Overall dope asf clean smooth and ready to be kitted and molded thx guys

Everything was fine except for the controller. It has severe stick drift. Truthfully it only started a few days after arrival so I could've just gotten unlucky but I've never dropped it or damaged it myself.

Amazing! Works just like new! Only issue is that the battery is a bit loose and can sometimes cut the system off, and there’s no memory card included with the console, but other than that, it’s great!