Customer reviews for Refurbished Transportation

Terrific deal. The scooter is in like-new condition. Impeccably packaged in the original box. There is absolutely nothing that makes a difference between this refurb and a brand new one. Comes with a 12 month warranty. Shipped immediately. Got here in a pinch. Thank you friends, this is an amazing find. My nephew is over the moon. -MK

Really good scooter, was basically brand new with minor scratches, but rides really good and is extremely intelligent, be aware that when you first start riding it, the battery will drop real fast as the scooter’s battery management systems adjust accordingly to your riding style and other stuff lol, but after 2 charging cycles you should be able to get around 15 miles of range, assuming average speed of 9-12 mph

all in all a great scooter reliable minimum maintenance needed to keep it in tip top shape! the throttles are a bit 'sticky' not from any sticky solution but from the plastics touching when they regularly move, I guess in hind sight it keeps you at safer speeds and more in control of the scooter rather than loose throttles.

Other then me ordering the wrong item. Its been okay thus far. Lets see how this return process goes and I'll have a more detailed opinion of BM services.

I recently purchased a Segway Ninebot S 6358865 Electric scooter as a gift for my child, but unfortunately, the experience was far from satisfactory. Upon opening the package, we discovered that the wrong item had been sent; instead of the standard model, we received the Segway Ninebot S Kids version. Given that this was a gift, our child was naturally excited and reluctant to part with it, making the prospect of returning the item quite challenging. To make matters worse, the Segway Ninebot S Kids is listed at $90 less on the official website, yet there was no straightforward way to obtain a refund for the price difference through the automated system. Attempting to resolve the issue, I found it nearly impossible to reach a customer service representative. The only available option was to return the product entirely, which was not a feasible solution given our child's attachment to the scooter. This experience has been incredibly frustrating, highlighting significant shortcomings in Segway's customer service and order fulfillment processes. I hope that the company addresses these issues to prevent similar disappointments for other customers in the future. For those considerin...

This Question is Quality of MERCHANDISE, which said EXCELLENT 10 for me 7. No AIR in front tire, Low in rear. BRACKET around rear wheel NOT fastened tight & R Light occasionally blink's on & off. NO FASTENER on handle bar to keep Control Arm SECURE so HOVER1 can be MOBILE & control arm has play in it; from wheel to handlebar.

The scooter works excellently, even after plenty of abuse from city streets. The only downside was that the plastic covers over the wheel nuts cracked during shipment, exposing them and the wires to the elements. This is probably more a reflection on the carrier than on BackMarket's packaging - other than that, I'm really happy with the purchase and the scooter seemed practically brand new.

This thing is amazing, I cannot believe I didn’t get one of these sooner! The scooter that arrived looks amazing and apparently only has a life total of 60 miles rode; it’s virtually brand new! And I got it for about half the new price!!

it got here 4 days early which was fantastic, I ordered "good" quality but what I got had only 10 miles on the battery and one small scuff mark, other than that it works fantastic, will be a good commute tool