Customer reviews for Unlocked Galaxy S9

4.2/5

66 verified reviews in the last 6 months.

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  • L

    Lindsay M.

    5/5

    Reviewed in the United States on March 21, 2024

    Love BackMarket! Lol love the new commercial/ad too! I’ve purchased quite a few devices over the last couple of years. From iPhones, galaxy phones, iPads and more im not thinking about I’m sure. They make great gifts… what’s even better they are refurbished and not some trash floating in our oceans and in our landfills. Every single device I’ve purchased is still being used and in perfect working order. Will never buy brand new again. I’m not one who likes the price tag of brand new items these days. So thank you backmarket team! Keep up the awesome work. Maybe throw some coupons to the repeat customers once and a while lol.. (worth a shot, lol) I’m a bargain hunter 😉
    Galaxy S9 - Unlocked

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    Purchased on February 14, 2024

  • M

    Mario J.

    4.5/5

    Reviewed in the United States on March 26, 2024

    Ordered black galaxy s9 excellent condition to use for trade in, received a blue s9 slightly below excellent condition. Trade in was still accepted, but quality control could be better. Also would’ve messaged customer service but the system routes and directs in a way that makes that difficult.
    Galaxy S9 - Unlocked

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    Purchased on March 11, 2024

  • L

    Lou C.

    4.9/5

    Reviewed in the United States on March 10, 2024

    When I bought a Galaxy S9, I was assured that "most" service providers would accept it. I went to Spectrum where the agent helped to cancel my Gov't phone service and set up the S9, BUT then he said oh sorry Spectrum doesn't provide for that model. Things got confusing, since I knew I'd put the S9 on my credit and would need to return it. HOWEVER, the agent told me that if I traded it in, I would be elegible for a promotional that ends up with a new phone, the Motorola RAZR for free (!) I have confirmed that there was no misunderstanding. So I will pay for rather than return the S9. I appreciate being able to cancel the extra warrantee. Thank you.
    Galaxy S9 - Unlocked

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    Purchased on February 13, 2024

  • K

    Ken C.

    5/5

    Reviewed in the United States on October 4, 2023

    Phone looks brand new. Excellent refurbished job. Quick shipment. Seamless ordering. Very Satisfied with an excellent bargain
    Galaxy S9 - Unlocked

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    Purchased on September 16, 2023

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    Trinity F.

    4.3/5

    Reviewed in the United States on March 4, 2024

    Came in factory packaging, but had a bit of some kind of powder it seemed around the crack in the edge of the phone and something in the speaker causing it to sound a bit tinny but it ended up resolving itself. Couple days after buying I try the selfie camera and it's as if there's a cataract over the screen. Hopefully I can get a repair.
    Galaxy S9 - Unlocked

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    Purchased on February 20, 2024

  • A

    Almoustapha S.

    4.1/5

    Reviewed in the United States on January 1, 2024

    To be honest we phone look good, first buying a phone on the web site and I everything was except the battery seriously I can rarely use the phone for more than 45 minutes. 1 first phone et really disappointed and I give them another try and let's see if will be different
    Galaxy S9 - Unlocked

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    Purchased on June 14, 2023

  • A

    Alfredo A.

    4.1/5

    Reviewed in the United States on November 18, 2023

    I was spectical at first about buying a phone from Back Market but I bought a S9 which is 5 year old phone. The S9 I bought came in very good condition almost like if it were new so I recommend buying from Back Market.
    Galaxy S9 - Unlocked

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    Purchased on November 12, 2023

  • A

    Aiden W.

    4.6/5

    Reviewed in the United States on February 11, 2024

    Been using backmarket for years now. As always, my order was perfect. Typically I'll just buy older phones for use with trade in at T-Mobile. I can always count on the quality being perfect for getting a trade promo!
    Galaxy S9 - Locked AT&T

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    Purchased on January 24, 2024

  • C

    Christopher P.

    4.8/5

    Reviewed in the United States on October 26, 2023

    Phone came in excellent condition with just a minor scratch on the back. No other issues. Battery health is good and everything works as it should. Only thing is it's a GSM phone and I thought it was unlocked for all carriers but that's ok cause I have Cricket.
    Galaxy S9 - Unlocked

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    Purchased on October 13, 2023

  • F

    Faigy L.

    3.6/5

    Reviewed in the United States on January 2, 2024

    It came looking brand new. However: 1) The battery drains extremely quickly so I have to keep it plugged in from about 1 pm. 2) The camera is not as sharp as it should be. I bought it to replace the same phone I had before, and the pictures from this one are lighter. I checked if there's a plastic I haven't removed but there isn't, so I guess that's how the camera on this one works. I'm not returning it because I dropped it and it got a crack so I certainly don't expect them to replace it. For the price I paid (around $130) I would probably do it again, but this time I'm aware that buying a refurbished phone is not exactly like buying a new .
    Galaxy S9 - Unlocked

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    Purchased on December 19, 2023

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