Customer reviews for Unlocked iPhone

4.1/5

13,259 verified reviews in the last 6 months.

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  • S

    Simon G.

    4.9/5

    Reviewed in the United States on July 4, 2023

    Very happy with this phone (iPhone 12 mini). Had to buy and return multiple phones from other refurbishers on Back Market before finding this gem. The phones I returned were either “good” or “excellent” quality, but they came with screen scratches, or the phone was half the storage amount it was supposed to be, or there were non-Apple parts (screen, battery) that aren’t recommended. To avoid getting non-Apple parts, I went with a “fair” level, thinking they wouldn’t have put a new screen and battery into a “fair” phone. The gamble paid off - the phone is absolutely pristine and it still has its Apple screen and battery. Very pleased with this refurbisher!
    iPhone 12 mini - Unlocked

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    Purchased on June 9, 2023

  • S

    Stacey D.

    5/5

    Reviewed in the United States on July 3, 2023

    Very satisfied with my purchase! I chose an iPhone 12 mini in good condition after debating whether or not to go with excellent instead. I usually order refurbished phones directly from the Apple site but was on a tighter budget this time. The phone arrived several days earlier than expected. Besides some very minor dings around the front edges, the phone seems to be in near perfect condition. Setup went smoothly and I’ve had no issues with the phone at all. I’ll definitely order from Back Market again!
    iPhone 12 mini - Unlocked

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    Purchased on June 14, 2023

  • C

    Cameron B.

    5/5

    Reviewed in the United States on June 1, 2023

    Look I'm skeptical of buying used electronics, refurbished, whatever you want to call it electronics online. I love Apple products because of their reliability as a product. I have been needing to watch my money much more closely recently and I looked at Facebook marketplace full of scams after scams. I forget how I came across back market but after thorough research i felt comfortable enough to take a risk and purchase a unlocked iPhone 8. I ordered the one in good condition on a Thursday, my iPhone came in the mail by Saturday that weekend. phone looked clean not much wear and tear at all. first thing I checked when I turned the phone on was the battery health. to my surprise the battery health was at 100% that was awesome being that an iPhone 8 is a older iPhone. I am already planning to buy again from Back Market. Yall rock.
    iPhone 8 - Unlocked

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    Purchased on May 19, 2023

  • A

    Adam W.

    4.5/5

    Reviewed in the United States on April 23, 2023

    My refurbished iPhone 11 came in excellent condition and it works just like a brand new iPhone. The shipping time was quick. The only downside was that the charging cord that came with it doesn’t charge my new phone properly and if the cord was bumped it would stop charging. I did have my other Apple charging cord with me and it charges my iPhone 11 just fine.
    iPhone 11 - Unlocked

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    Purchased on April 8, 2023

  • S

    Simona A.

    5/5

    Reviewed in the United States on April 13, 2023

    Purchased a "good" phone and received a brand new one, just out of its original Apple. It comes with a charger. I couldn't believe how spotless this phone was. I took the risk of getting a refurbished IPhone 14 Pro Max because I was too short on money to get a brand new one from Apple.com and I'm super glad I did. Honestly, I was thinking how bad can a phone that came out less than a year ago get. And I was right. To top it off, I checked the battery health and it showed 100%, so it has been barely or never used. The perfect new Iphone on a great deal.
    iPhone 14 Pro Max - Unlocked

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    Purchased on April 5, 2023

  • D

    Dennis jason R.

    5/5

    Reviewed in the United States on September 25, 2023

    I have made several purchases with Back Market and have never been disappointed. I usually spend the extra and get a phone in excellent shape. I recently purchased an iphone 11 Pro, and went with the "good" quality not knowing what to expect. After reading several reviews from the seller, I must admit I was a little worried about the quality and parts used to refurbish the iphone, as well as the care taken to ship the item. I received the phone 2 days after ordering, so the shipping was fast and on time. The phone came packaged very well. Upon opening the box, I was very pleasantly surprised to see that the phone was in excellent condition, I could not find a scratch on any of the surfaces of the phone, it basically looked brand new. My next concern was the battery, and again, found that the battery life was at 100% so I basically got a phone in excellent condition, with a new battery, for a great price! I have used the phone over the weekend with no issues. Another great experience!
    iPhone 11 Pro - Locked AT&T

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    Purchased on September 19, 2023

  • G

    Gabriel V.

    4.3/5

    Reviewed in the United States on September 19, 2023

    I'm very pleased with my purchase of the refurbished iPhone 12 Pro Max. It arrived on time and is in good condition overall, especially considering I bought it in the 'fair' category. The screen has some minor scratches, but nothing significant. The battery is at a healthy 87%, and the performance has been excellent during the days I've had it. The only minor complaint is that it arrived a bit dirty, but that was easily resolved. In summary, a great acquisition
    iPhone 12 Pro Max - Unlocked

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    Purchased on September 8, 2023

  • G

    Gloria R.

    4.4/5

    Reviewed in the United States on September 18, 2023

    Delivery of my iPhone 12 pro max was great! The cover and phone arrived the same day, but the phone could not be left without a signature. That was awesome! I have had both for about a week and so far, everything is remarkable. The one concern I have is that the max battery capacity is 86 percent. I expected a bit more since I requested the highest quality phone. All in all, it was a good experience, and I would use Back Market again. I like the idea of refurbishing items as opposed to trashing them and buying new.
    iPhone 12 Pro Max - Unlocked

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    Purchased on September 3, 2023

  • P

    Paul O.

    5/5

    Reviewed in the United States on September 17, 2023

    Perfect flawless iPhone 12 mini. Perfect battery condition. Delivered as promised and a very good communication. This is the second iPhone I bought at Backmarket.com and both times it was a 100% product and service. If you want a refurbished iPhone, search on Backmarket.com. You won't be disappointed!
    iPhone 12 mini - Unlocked

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    Purchased on September 3, 2023

  • J

    James K.

    4.9/5

    Reviewed in the United States on September 17, 2023

    The iPhone 12 came like new no scratches dents nothing. It was as advertised or better. I would definitely recommend this type of phone refurbished to anyone looking great job back market. Keep up the good work.
    iPhone 12 - Unlocked

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    Purchased on August 30, 2023

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