Customer reviews


485 verified reviews in the last 6 months.

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  • T

    Thomas C.

    Purchased on December 21, 2023


    I needed a laptop but was on a tight budget, so I took a chance on this refurbished Lenovo, and I am glad that I did. All in, with a 2-year warranty, I paid less than $300.00 for what is essentially a brand-new laptop. Cosmetically, there is no indication that this machine has been used, and it works flawlessly. Also, it shipped shockingly quick. I ordered just prior to Christmas, with no expectation that it would arrive prior to the holiday, and it arrived within 2-days. Definitely a great first experience with BackMarket!

    Reviewed in the United States on December 30, 2023

    Lenovo ThinkPad X390 13-inch (2019) - Core i5-8365U - 16 GB - SSD 256 GB
  • W

    Wayde K.

    Purchased on March 24, 2024


    The ease of ordering, and the quality of the product that I received, are the reasons for my high review of my purchase from Back Market. If I didn't know that my laptop was refurbished, I would never have known by looking at it. It looks and behaves like a brand new unit. Additionally, the seller threw in an upgrade of a touchscreen. I couldn't be happier with the price, the lightning-fast shipping, and the quality of the product.

    Reviewed in the United States on April 8, 2024

    Dell Latitude 7490 14-inch (2018) - Core i5-8250U - 16 GB - SSD 512 GB
  • R

    Rashad I.

    Purchased on February 20, 2024


    The laptop is perfect and it's exactly what I was looking for. It's light, fast, and has all the features as mentioned on the website. You can't tell that it's been refurbished. Very pleased with my purchase.

    Reviewed in the United States on March 4, 2024

    Dell Precision 5530 15-inch (2018) - Core i9-8950HK - 64 GB - SSD 1000 GB
  • L

    Lucas P.

    Purchased on February 21, 2024


    Quick summary: • Delivered faster than estimated • Packaged securely • Laptop overall was as expected (Purchased as: 'Excellent' from, 'BuyRefurbished') Notable additions: For a refurbished item, this was great. I've never thought positively of fixed things, nor ever bought an item that was expensive that is fixed. Back Market has me thinking now. Only has a small area at the bottom that is scratched and the cover around the logo on the back screen of it is lifting a bit. All physical—internally, seems fine. Ending: I'd highly recommend not spending so much on a brand new item, Back Market is very suitable. Everything is new when it's new to you.

    Reviewed in the United States on February 25, 2024

    Lenovo ThinkPad X13s Gen 1 13-inch (2022) - Snapdragon 8cx - 16 GB - SSD 512 GB
  • C

    Cory C.

    Purchased on December 13, 2023


    ThinkPad is working quite well- would not think it was reconditioned - very responsive fast internet and easy set up - shipping was on time and tracking easy- would recommend the product for a travel computer and the company for delivery

    Reviewed in the United States on January 4, 2024

    Lenovo ThinkPad Yoga 11e (5th Gen) 11-inch (2020) - Pentium Silver N5030 - 8 GB - SSD 128 GB
  • A

    Abid H.

    Purchased on December 15, 2023


    Been a week, so far really happy with the purchase. Good value for the price I paid. Looked up online and this laptop was available within the same range for used and higher price at reputable stores. I’ll probably buy one for my brother too. I was reluctant for my first refurbished purchase but not anymore.

    Reviewed in the United States on December 25, 2023

    Hp EliteBook 830 G7 13-inch (2020) - Core i7-10610U - 32 GB - SSD 256 GB
  • D

    Dani S.

    Purchased on March 17, 2024


    I wasn’t sure about this online used electronics situation but honestly, I got an excellent laptop for a very good price. It works so well. I’m a grad student and do a lot of GIS and heavy graphics work. Normally I’m priced out of getting a machine that has anything beyond the basic capabilities needed. Getting a refurbished laptop was a win win win, and as a bonus I didn’t have to feed the exploitative and genocidal industry behind new batteries and electronics. If you’re on the fence, my suggestion is go for it.

    Reviewed in the United States on March 31, 2024

    Dell Precision 7560 15-inch (2021) - Xeon W-11855M - 32 GB - SSD 1000 GB
  • A

    Averi D.

    Purchased on January 27, 2024


    i was skeptical about the laptop before i bought it because i’ve never bought refurbished tech before, but i can genuinely say i love this laptop. it has high speeds, it’s not super heavy for its size, the LED keyboard displays helps in the dark, and it’s very customizable. i’d recommend it to anyone! it’s great for school or casual use!

    Reviewed in the United States on February 14, 2024

    Lenovo IdeaPad 3 15IAU7 15-inch (2022) - Core i3-1215U - 8 GB - SSD 512 GB
  • J

    John B.

    Purchased on December 16, 2023


    Very happy with my refurbished Lenovo ThinkPad T480S. I haven't had a computer in years, and is taking some getting used to. But overall it works great, is in pretty good condition, good price, and shipping was fast. I've bought a few android phones and now a laptop from backmarket and have had a great experience every time. I will continue to buy from backmarket, every time the wife or kids break a phone.

    Reviewed in the United States on January 1, 2024

    Lenovo ThinkPad T480S 14-inch (2018) - Core i7-8650U - 24 GB - SSD 512 GB
  • C

    Chance G.

    Purchased on April 16, 2024


    I am a fan of this site. I've used it twice, and I am very happy with the Dell Latitude E7270 12-inch laptop I have purchased this time. It arrived quickly and intact. There were no scratches to the outside of the laptop, and it performs as it should.Great price too! Very satisfied return customer.

    Reviewed in the United States on April 20, 2024

    Dell Latitude E7270 12-inch (2020) - Core i5-6300U - 8 GB - SSD 256 GB