Customer reviews

4.2/5

417 verified reviews in the last 6 months.

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  • W

    Wayde K.

    Purchased on March 24, 2024

    5/5

    The ease of ordering, and the quality of the product that I received, are the reasons for my high review of my purchase from Back Market. If I didn't know that my laptop was refurbished, I would never have known by looking at it. It looks and behaves like a brand new unit. Additionally, the seller threw in an upgrade of a touchscreen. I couldn't be happier with the price, the lightning-fast shipping, and the quality of the product.

    Reviewed in the United States on July 1, 2024

    Dell Latitude 7490 14-inch (2018) - Core i5-8250U - 16 GB - SSD 512 GB
  • R

    Rashad I.

    Purchased on February 20, 2024

    5/5

    The laptop is perfect and it's exactly what I was looking for. It's light, fast, and has all the features as mentioned on the website. You can't tell that it's been refurbished. Very pleased with my purchase.

    Reviewed in the United States on March 4, 2024

    Dell Precision 5530 15-inch (2018) - Core i9-8950HK - 64 GB - SSD 1000 GB
  • L

    Lucas P.

    Purchased on February 21, 2024

    5/5

    Quick summary: • Delivered faster than estimated • Packaged securely • Laptop overall was as expected (Purchased as: 'Excellent' from, 'BuyRefurbished') Notable additions: For a refurbished item, this was great. I've never thought positively of fixed things, nor ever bought an item that was expensive that is fixed. Back Market has me thinking now. Only has a small area at the bottom that is scratched and the cover around the logo on the back screen of it is lifting a bit. All physical—internally, seems fine. Ending: I'd highly recommend not spending so much on a brand new item, Back Market is very suitable. Everything is new when it's new to you.

    Reviewed in the United States on February 25, 2024

    Lenovo ThinkPad X13s Gen 1 13-inch (2022) - Snapdragon 8cx - 16 GB - SSD 512 GB
  • D

    Dani S.

    Purchased on March 17, 2024

    5/5

    I wasn’t sure about this online used electronics situation but honestly, I got an excellent laptop for a very good price. It works so well. I’m a grad student and do a lot of GIS and heavy graphics work. Normally I’m priced out of getting a machine that has anything beyond the basic capabilities needed. Getting a refurbished laptop was a win win win, and as a bonus I didn’t have to feed the exploitative and genocidal industry behind new batteries and electronics. If you’re on the fence, my suggestion is go for it.

    Reviewed in the United States on March 31, 2024

    Dell Precision 7560 15-inch (2021) - Xeon W-11855M - 32 GB - SSD 1000 GB
  • A

    Averi D.

    Purchased on January 27, 2024

    5/5

    i was skeptical about the laptop before i bought it because i’ve never bought refurbished tech before, but i can genuinely say i love this laptop. it has high speeds, it’s not super heavy for its size, the LED keyboard displays helps in the dark, and it’s very customizable. i’d recommend it to anyone! it’s great for school or casual use!

    Reviewed in the United States on February 14, 2024

    Lenovo IdeaPad 3 15IAU7 15-inch (2022) - Core i3-1215U - 8 GB - SSD 512 GB
  • C

    Chance G.

    Purchased on April 16, 2024

    5/5

    I am a fan of this site. I've used it twice, and I am very happy with the Dell Latitude E7270 12-inch laptop I have purchased this time. It arrived quickly and intact. There were no scratches to the outside of the laptop, and it performs as it should.Great price too! Very satisfied return customer.

    Reviewed in the United States on July 1, 2024

    Dell Latitude E7270 12-inch (2020) - Core i5-6300U - 8 GB - SSD 256 GB
  • M

    Marilyn C.

    Purchased on February 14, 2024

    5/5

    I’m again very pleased with my purchase. It arrived 2 days after I ordered it! When I opened the box I was amazed at the condition. The Lenovo 100E Winbook looks brand new. I’m never let down with my purchases from BackMarket. I purchase all my tech needs through Back Market. I have told my friends and family that they really need to go to this site for anything tech. I also enjoy great good natured banter making my shopping experience enjoyable. Thanks BackMarket.

    Reviewed in the United States on February 24, 2024

    Lenovo 100E Winbook 11-inch (2018) - Celeron N3350 - 4 GB - SSD 128 GB
  • R

    Robert R.

    Purchased on December 27, 2023

    5/5

    I love this new laptop. It has the improved specs I needed without the new retail pricing. I've been buying more reconditioned products lately and really think it's the way to go. I will check BackMarket again for my next electronics purchase. Thanks!

    Reviewed in the United States on February 4, 2024

    Dell Latitude 7420 14-inch (2021) - Core i7-1185G7 - 16 GB - SSD 512 GB
  • C

    Cameron G.

    Purchased on June 3, 2024

    4.6/5

    Back Market has been a very trustworthy website that I would highly recommend to anyone who is interested in purchasing a refurbished electronic device.

    Reviewed in the United States on July 1, 2024

    Lenovo ThinkPad T470 14-inch (2015) - Core i5-6300U - 32 GB - HDD 1 TB
  • F

    Finn W.

    Purchased on May 22, 2024

    4.4/5

    works fine - unsure if its the laptop itself or the refurbishing that makes it a little slower than wanted. however, just the wrong model? received an e480. ill accept it, but just odd.

    Reviewed in the United States on July 1, 2024

    Lenovo ThinkPad T480 14-inch (2018) - Core i5-8250U - 16 GB - SSD 256 GB