Customer reviews for Refurbished Windows Laptops

5,293 verified reviews in the last 10 years.

Filter by stars

  • G

    Geovany M.

    Purchased on May 21, 2025

    Verified purchase

    Honestly, it's the best gift from me to me lol, I am soon starting a business and I need a good working laptop to be on the go, And back market was the place to go to when need equipment. I will be buying more stuff from them soon

    Item

    Dell Latitude 7310 13-inch (2020) - Core i7-10610U - 16 GB - SSD 1 TB

    Condition

    Excellent

    Reviewed in the United States on June 2, 2025

  • J

    Joel C.

    Purchased on May 9, 2025

    Verified purchase

    I really like it! I've been using it at work for 2 weeks now and its been good. Although for the first couple days some of the keys took a second press to type it eventually fixed itself and all they keys work! So I cant really complain, this was my first ever purchase and im very satisfied!

    Item

    Hp EliteBook 840 G6 14-inch (2019) - Core I5-8365U - 16 GB - SSD 256 GB

    Condition

    Excellent

    Reviewed in the United States on May 25, 2025

  • S

    Suzanne O.

    Purchased on April 17, 2025

    Verified purchase

    I ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.

    Item

    Lenovo 100E Chromebook 2Nd Gen Ast 11-inch (2021) - A4-9120C - 4 GB - HDD 32 GB

    Condition

    Fair

    Reviewed in the United States on May 6, 2025

  • N

    Nigel K.

    Purchased on February 22, 2025

    Verified purchase

    This is awesome! I had to get a new laptop for work but didn't have the budget to go drop $800 on a new one. Got this one in "excellent condition" and that describes it perfectly. Looks like it was never even touched before. Is working perfectly, charged up quickly and holding the charge. What an awesome deal.

    Item

    Dell Latitude 5300 13-inch (2019) - Core i5-8365U - 16 GB - SSD 256 GB

    Condition

    Excellent

    Reviewed in the United States on February 27, 2025

  • M

    Max R.

    Purchased on September 9, 2025

    Verified purchase

    The headphone jack doesn't seem to work, but I'm convinced it's a software issue and not a problem with the laptop itself. Everything else works perfectly, and I was pleasantly surprised at the cosmetic condition of the machine. I took the back panel off to see if I needed to dust off the fans, and it was pristine inside as well! I appreciate the attention to detail. When I'm doing basic web browsing, I can get 6+ hours of battery life, but SolidWorks (which is what I bought this for due to the Quadro GPU) cuts that down as expected, to around 2.5 hours. I'm really satisfied with how well this laptop performs and how well the seller refurbished it. Thanks to all involved!

    Item

    Dell Precision 5540 15-inch (2019) - Core i7-9850H - 32 GB - SSD 1 TB

    Condition

    Good

    Reviewed in the United States on September 12, 2025

  • A

    Ashley A.

    Purchased on August 12, 2025

    Verified purchase

    I've had this laptop for about a week and a half. I was worried about getting a refurbished laptop but the laptop works perfectly. I use it primarily for school and it is able to handle multiple tabs. Overall happy I made the purchase and got it for a good price.

    Item

    Lenovo ThinkPad T490 14-inch (2019) - Core I5-8365U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Reviewed in the United States on August 26, 2025

  • L

    Leslie J.

    Purchased on July 22, 2025

    Verified purchase

    I am very pleased with my purchase. I am not a buyer of used or refurbished tech equipment. So I was pleasantly surprised with this purchase as it was in very good condition and I have not had any problems with this laptop computer.Highly recommend Black Market.

    Item

    Hp EliteBook 840 G6 14-inch (2019) - Core I5-8365U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Reviewed in the United States on August 3, 2025

  • A

    Ana D.

    Purchased on August 27, 2025

    Verified purchase

    Great device. Clean, no signs of use. Very fast and i had no idea it was touch screen when i purchased it. Found out by accident while cleaning the screen and i love it.

    Item

    Dell Latitude 7400 14-inch (2019) - Core I7-8665U - 32 GB - SSD 1 TB

    Condition

    Good

    Reviewed in the United States on September 15, 2025

  • M

    Miguel E.

    Purchased on August 7, 2025

    Verified purchase

    All good, robustly packaged to protect against any shipping carrier. Laptop working excellent as well as very good cosmétic condition (better than describes), very happy with this buy.

    Item

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB

    Condition

    Good

    Reviewed in the United States on August 27, 2025

  • L

    Lisa C.

    Purchased on May 6, 2025

    Verified purchase

    This HP Elitebook is in awesome condition. The power supply cord was faulty however, I happened to have one that fit. I'm so thankful to Back market and everyone involved in their movement❣️

    Item

    Hp EliteBook 850 G5 15-inch (2017) - Core i5-8350U - 8 GB - SSD 256 GB

    Condition

    Good

    Reviewed in the United States on May 12, 2025