IT Supply Guy's customer reviews

4.6/5

101 verified reviews in the last 6 months.

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  • J

    John B.

    4.8/5

    Reviewed in the United States on January 1, 2024

    Very happy with my refurbished Lenovo ThinkPad T480S. I haven't had a computer in years, and is taking some getting used to. But overall it works great, is in pretty good condition, good price, and shipping was fast. I've bought a few android phones and now a laptop from backmarket and have had a great experience every time. I will continue to buy from backmarket, every time the wife or kids break a phone.
    Lenovo ThinkPad T480S 14-inch (2018) - Core i7-8650U - 24 GB - SSD 512 GB

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    Purchased on December 16, 2023

  • I

    Ifrah K.

    4/5

    Reviewed in the United States on January 31, 2024

    Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.
    Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GB

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    Purchased on January 4, 2024

  • R

    Robert R.

    5/5

    Reviewed in the United States on February 4, 2024

    I love this new laptop. It has the improved specs I needed without the new retail pricing. I've been buying more reconditioned products lately and really think it's the way to go. I will check BackMarket again for my next electronics purchase. Thanks!
    Dell Latitude 7420 14-inch (2021) - Core i7-1185G7 - 16 GB - SSD 512 GB
     

    Purchased on December 27, 2023

  • P

    Patrick P.

    5/5

    Reviewed in the United States on February 18, 2024

    The quality of the laptop was fantastic. Zero scratches or marks on the backing and screen. I will continue using this site for any refurbished technology needs I have in the future.
    Dell Latitude 5590 15-inch (2022) - Core i5-7200U - 32 GB - SSD 512 GB

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    Purchased on February 5, 2024

  • J

    Josephine K.

    5/5

    Reviewed in the United States on January 31, 2024

    I have bought two Iphones form Back Market before. This is my first PC purchase, as I needed one for work, I really like it! I had Lenovo recommended to me. It came spotlessly clean, well packed in a big cushioned bag. The battery has great performance. The only thing that surprised me was that some of the keys were worn! The laptop was listed as 'good' condition so I get it that it's used. I'm still getting used to the different quality it is compared to a Mac.Its been working really well for 2 weeks. It came with Windows 10, and was ready to go right away, but I spent the time to upgrade it to Windows 11, which is excellent. the power adapter is brand new too. Very happy.
    Lenovo Thinkpad T490 14-inch (2019) - Core i5-8265U - 16 GB - SSD 512 GB

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    Purchased on January 12, 2024

  • A

    Afiyah O.

    4.8/5

    Reviewed in the United States on March 3, 2024

    Lenovo never disappoints. It’s an older model so having the most up to date software is a trade off. But it has everything that I need. It runs smooth and as fast as my newer, computer desktop. The only downside I want to mention is it won’t hold a charge without the adapter for more than 30 minutes :/ kind of the point of having a laptop, but I’m overall very satisfied. So grateful to backmarket and my seller. You guys rock.
    Lenovo ThinkPad T460S 14-inch (2016) - Core i5-6300U - 20 GB - SSD 256 GB

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    Purchased on February 16, 2024

  • M

    Maeve A.

    4/5

    Reviewed in the United States on December 30, 2023

    Honestly, I feel like the "good" condition rating might have been an exaggeration. The battery is completely shot-- it barely works for around twenty minutes without needing a recharge, and takes a long time TO charge. The top row of keys (including the sound and brightness buttons) are mostly nonfunctional. Otherwise, it's in good condition, but bad enough it needs replacement parts it seems.
    Dell Latitude 5400 14-inch (2019) - Core i7-8665U - 32 GB - SSD 512 GB

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    Purchased on December 26, 2023

  • Z

    Zachary C.

    5/5

    Reviewed in the United States on December 31, 2023

    Really happy with my Thinkpad there's no scratches on it and if I didn't know any better I would think it's brand new. I love you guys at back market been buying off you guys for the past cpl years never had a problem and you saved me a pile of money thank you and God bless
    Lenovo Thinkpad T480s 14-inch (2018) - Core i7-8550U - 8 GB - SSD 128 GB

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    Purchased on December 15, 2023

  • K

    Kevin B.

    4.8/5

    Reviewed in the United States on January 29, 2024

    This laptop was delivered as advertised and is in very good condition. I am very happy and have even ordered another one. I appreciate the honesty of a company that wants to build a long term business relationship.
    Lenovo ThinkPad T480 14-inch (2020) - Core i7-8550U - 16 GB - SSD 256 GB

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    Purchased on January 20, 2024

  • K

    Kirkley C.

    5/5

    Reviewed in the United States on December 2, 2023

    Great desktop at a great price. Desktop started right up after charging a bit. It’s super fast and IT Supply Guy even sent me a wifi usb adapter to make sure I could link the desktop to my WiFi without the need for an Ethernet cable. Love it!
    Dell Optiplex 7040 SFF Core i7 3.4 GHz - SSD 500 GB RAM 16GB

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    Purchased on November 27, 2023