AllTech's customer reviews

Overall rating

59 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    3.8/5

  • Lens & Camera

    4.4/5

  • Appearance

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Rebecca N.

    Verified

    Reviewed 9/8/25, United States.

    I have never had a bad experience ordering from backmarket. I legit tell everyone about it. This iPad was no exception. Great quality. Timely delivery. Nicely packaged.

    Condition

    Fair

    Purchased

    8/23/25

  • Teresa E.

    Verified

    Reviewed 7/2/25, United States.

    I always enjoy my experience with you all. My AI offered to find me the lowest prices and I said I would only by from Back Market. Sadly, I am going to return my device — and order a higher condition —because the scratches on the “good” screen are more than I expected. I realistically wouldn’t enjoy the iPad experience as is.

    Condition

    Good

    Purchased

    6/21/25

  • Mohamed S.

    Verified

    Reviewed 4/14/25, United States.

    The device is literally in Mint condition as described + Quick shipping , such a professional business… BackMarket , you are doing a perfectly great job ! I am really impressed … I rarely write a review on any product, but this is definitely deserve a 5 Stars rating

    Condition

    Good

    Purchased

    4/4/25

  • Adam A.

    Verified

    Reviewed 9/17/25, United States.

    I honestly love it but there was a few things that I wasn't expecting. The first is that there is a mark under the glass at the top of the screen where it is a clear sign of what damage happened with a previous owner. I bought this surface specifically for editing photos on the go since I am an independent photographer and even tho it only slightly hinders my work flow, it is a tad concerning. My only other concern is the processing speed of the device BUT it was expected since I knew it was previously owned. Other than that I love it. I bought it specifically to help relieve the work load during NYC's fashion week and it did a great job! I can't wait to use it for photoshoots that will be lighter work loads for it's limitations! If you want to see any of the work I did on it or ask more in-depth questions about the device my IG is: Photo.Lobotomy

    Condition

    Fair

    Purchased

    8/29/25

  • Dmitry G.

    Verified

    Reviewed 7/19/25, United States.

    the only issue I had I was send a USB to Lightning cable.. not USB to USB C but as a I am a nerd I have plenty of cables , fast 2 day shipping and besides an annoying sticker on the back (it will be in a case) it's in really good condition.

    Condition

    Fair

    Purchased

    7/16/25

  • Nayland G.

    Verified

    Reviewed 5/7/25, United States.

    BOUGHT THIS FOR MY WIFE FOR MOTHER'S DAY AND SHE LOVES IT! BACK MARKET IS THE BEST THING SINCE SLICED BREAD! I'LL CHOOSE BACK MARKET 1ST BEFORE BUYING BRAND NEW! CUSTOMER SERVICE IS AWESOME SHIPPING IS FAST AND PROMPT! NO COMPLAINTS! SATISFIED RETURN CUSTOMER!!!!

    Condition

    Good

    Purchased

    5/2/25

  • Mrs krystle J.

    Verified

    Reviewed 9/26/25, United States.

    Excellent condition even though the rating was good Very food packaging and timely delivery. Not disappointed at all, already bought another laptop and waiting for it to arrive.

    Condition

    Good

    Purchased

    8/22/25

  • Cesar S.

    Verified

    Reviewed 9/7/25, United States.

    Have shopped with Backmarket multiple times and have always loved every single item with them. Always free of major damages and been loving the surface pro ever since

    Condition

    Fair

    Purchased

    8/21/25

  • Victor A.

    Verified

    Reviewed 9/1/25, United States.

    The iPad did not charge. At first I noticed it would only charge with USBA TYPE C chargers and then it stopped charging altogether. I was going to return to have them work on it/exchange for another one but honestly this was my first time buying refurbished and this wasn’t the experience I was hoping for so I just returned it altogether.

    Condition

    Fair

    Purchased

    8/17/25

  • Elliot M.

    Verified

    Reviewed 7/20/25, United States.

    I got this to replace my old cracked Surface Pro 6 and I couldn't be happier! Not only is the performance great, it runs smooth and has plenty of space for all my creative outlets and activities!

    Condition

    Good

    Purchased

    7/9/25