Customer reviews

We ordered an iPad in excellent condition. The one we received had a pretty scuffed up screen and there was a hairline crack across one corner of the glass, not on the lit part of the screen but still visible. I used the customer service chat to complain about the condition, which was not as described. It was a Sunday, so it took 24 hours to receive a response. The seller apologized and offered a substantial partial refund for the disparity in condition (the refund was for more than we would have saved on a "fair" condition device), also allowing us to keep the device. Since we are about to leave on vacation without time to order a replacement, we decided to accept the partial refund. So the response was gracious, but we did not get what was described when we ordered.

Very angry at the condition of the item that has been sent. This is NOT ‘excellent’ condition as described it is poor. I will not use again

The home buttons and power button doesn’t work