80 verified reviews in the last 24 months.
Alycia M.
Purchased on May 12, 2025
Verified purchaseThis is my first ever experience buying a refurbished phone, so I had only a theoretical idea of what I was getting into and family and friends were equally clueless. Backmarket Itself made the process very foolproof with a lot of the information that I needed – such as switching SIM cards and data – not only available but specifically sent to me. Even a technological fool like me could switch phones with little problem. My one problem was not with Backmarket itself but with Android 12. While I had looked up this model of phone to see if there were any common problems I had not done the same with the operating system and was surprised when my phone’s keyboard didn't pop up. Backmarket’s online customer service was easy to go through but had no suggestion on how to fix Android 12 keyboard issues. Since I couldn't figure out how to get a live customer service representative on the phone, I was either going to have to repair it myself or go without a phone for several days while Backmarket did the repairs. I decided to try one day of attempting to fix it myself before sending the phone off. Luckily the keyboard missing problem was a common one with Android 12 and easily fixed. I w...
Reviewed in the United States on May 26, 2025
Motorola Moto G Play (2023) 32GB - Blue - Locked VerizonChidalu U.
Purchased on April 26, 2025
Verified purchaseI got the Apple Pencil 2nd Gen in the excellent condition. It has been nothing short of awesome. It came without scratches. Looks new. Guys, buy refurbished from Backmarket.
Reviewed in the United States on May 14, 2025
Apple Pencil (2nd gen) - 2018Donald H.
Purchased on March 29, 2025
Verified purchaseThe overall experience is very good. Just be aware a four year old phone will act like an older phone. Plus it has all the usual Motorola quirks. It was exactly as advertised and had no problems activating it on my carrier. Will be using your app again in the future.
Reviewed in the United States on April 14, 2025
Motorola Moto G Pure 32GB - Purple - UnlockedNeo R.
Purchased on March 31, 2025
Verified purchaseI love it so much! I really appreciate the value and condition my Apple Pencil arrived in. Literally no marks, scratches or dents at all. The tip remained in perfect condition. Overall, very satisfied with my purchase.
Reviewed in the United States on April 14, 2025
Apple Pencil (2nd gen) - 2018Diane W.
Purchased on May 13, 2025
Verified purchaseThis was a replacement phone for one I had ordered a few weeks prior that was not a great phone. This one is much better and I received a full refund for the first one. Restored my trust in Back Market.
Reviewed in the United States on May 27, 2025
iPhone 14 128GB - Midnight - UnlockedKalese M.
Purchased on April 22, 2025
Verified purchaseI ordered the green but got the black…payed a little extra for the green too kinda freaking sucks cause I picked out a clear phone case just because of the color Anyways phone was pretty nice basically no scratches
Reviewed in the United States on April 27, 2025
Galaxy Z Flip5 256GB - Green - UnlockedOrbán I.
Purchased on March 31, 2025
Verified purchaseIt does what it's supposed to - draw on an iPad better than its predecessor, but not as good as its successor which is quite expensive but totally better, which is how these things work. Anyway, the thing shipped fast, and came in the condition it was listed as being in. Great job, 10/10 recommend, stay hydrated, make good art.
Reviewed in the United States on April 13, 2025
Apple Pencil (2nd gen) - 2018Jerry G.
Purchased on March 21, 2025
Verified purchaseI am very satisfied about this phone. It is exactly what I needed. I’m a senior citizen that needed an upgrade for my new hearing aids. The price was manageable. Your description of the phone was on the mark. As I’m not a tech savvy youngster, it would have made it easier for me to set up the phone with clearer instructions. But I figured it out anyway. Continue what you’re doing and keep up with the product quality that I appreciate.
Reviewed in the United States on April 9, 2025
iPhone 14 128GB - Midnight - UnlockedTyler D.
Purchased on March 9, 2025
Verified purchaseI’m not interested in doing anything about it or making a big deal of it, but the company’s use of the phrase “excellent condition” is different than my definition, with cosmetic scratches and things on the iPhone. But it’s fine.
Reviewed in the United States on March 25, 2025
iPhone 13 128GB - Midnight - UnlockedDesmen R.
Purchased on March 6, 2025
Verified purchaseYeah it works great looks great and super fast at everything works even better than any phone I've had I'm pretty old fossil so it's a nice change of pace to get an upgraded phone without spending my life's savings on it
Reviewed in the United States on March 24, 2025
Google Pixel 7 128GB - Black - Unlocked