Customer reviews

I’m so glad I found Back Market! Not sure I’ll ever buy anything new again. I’ve purchased a MacBook Air, Apple Watch, and a 2m lightning cable. All came beautifully packaged, looks like new, and have no issues. Items have always arrived ahead of promised delivery dates and in better condition than expected. I’ll be back for more watches and phones as my business grows.

Reviewed sellers and found a product I liked. Back Market was great and swift service. Back Market kept me in the loop every step of the purchase, confirmation, delivery, and pickup. Highly recommend.

I got the MacBook Pro 2017 and it can three days after I ordered it in fair condition and it looks amazing. I was scared of being ripped off because I got it so cheap but I am happy with my product. The only thing I will say is that it gets kinda hot pretty fast but nothing bothersome overall I’m satisfied:)

Not only did I not receive a power cable, I received the wrong model of MacBook Air, complete with food crumbs and dirt in the crack between the keyboard and screen, fingerprints all over the camera, and visible damage to the screen. When I receive what I ordered I will post a proper review. I can’t even comment on the performance of it because I can’t turn it on without a cable.

Arrived in good condition, exactly as described. The only complaint is that the charger cables and adapters shipped with it are not great quality, and I’d rather have an option for a discount and not pay again for chargers and cables. But overall, great job!

Extremely bad experience, do not recommend it. Ordered an iphone 13 pro max and I recieved an iphone 6 after 2 weeks.I have no idea how this could have happened. Also they told me that I will most likely receive a refund after another 2 weeks, even though it was their fault.

Ordered an iphone7 plus for my 90 year old father. I received the phone in a reasonable amount of time and in physically good condition but the phone was completely discharged. After a couple of hours charging received the message that the phones battery health was seriously degraded with only a 71% capacity. Back market advertises that their refurbished phones have capacity of no less than 85% Disappointed because this info is only available after the phone has been transferred. The volume of the phone is at its highest settings but you can hardly hear the voice on the other end I have previously usedBack market for a phone purchase and had no issue. I am hopeful that this issue can be satisfactorily remidyed

Thank you for the refund of this item .

I like the iPad however I was disappointed that it came in a big box rather than a small box for wrapping purposes

FIRST..it took this iPad 2 days to even charge. Then when it finally charge it had the previous owner’s password still connected so I couldn’t get into it. Hooked it up to iTunes only to find out that the iPad was activation locked and there was nothing I could do with it. They wanted me to send it back then wait for them to get it to give me a refund or replace