's customer reviews

Overall rating

86 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Accessories

    4.4/5

  • Battery

    4.5/5

  • Appearance

    4.4/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Jordan C.

    Verified

    Reviewed 3/10/24, United States.

    Works amazing nothing wrong with how the computer works it is like it’s brand new there was a very small nick in the side but something worth attention overall I am very pleased with the computer and will most likely be order from backmarket again

    Condition

    Excellent

    Purchased

    2/21/24

  • Aron S.

    Verified

    Reviewed 2/17/24, United States.

    It's functions pretty much like a brand-new Apple laptop. Whatever technical wizardry Back Market did, it WORKS. The laptop was reimaged/redone and it works flawlessly. Clean all around, no issues, no scratches or dents. I highly recommend this for anyone wanting a damn near, brand spanking new Apple laptop for 1/2 the price or less.

    Condition

    Excellent

    Purchased

    1/10/24

  • Kimberly H.

    Verified

    Reviewed 1/2/24, United States.

    I’ve had this MacBook for a few months now and I can say the quality is wonderful. It looks and works like a brand new and unused laptop, and for a lot less money than a new one! I definitely recommend buying.

    Condition

    Good

    Purchased

    11/20/23

  • Kelly P.

    Verified

    Reviewed 2/22/24, United States.

    My grandson LOVED his new laptop from Santa. So glad those elves are awesome at refurbishing. And shipping was super fast from the north pole :-) Thanks Back Market!!!

    Condition

    Excellent

    Purchased

    12/15/23

  • Michael R.

    Verified

    Reviewed 1/24/24, United States.

    Back Market got the MacBook to me quickly. The MacBook Air seems to work fine. I am a first time Mac user, so there is a learning curve.

    Condition

    Excellent

    Purchased

    1/10/24

  • Marissa W.

    Verified

    Reviewed 9/18/23, United States.

    The charging cord arrived damaged, which was annoying but not a problem since we have many in our house. I wouldn’t have been able to get a refund or replacement for the cord without sending the whole computer back, which seemed excessive. Otherwise all is good!

    Condition

    Good

    Purchased

    9/1/23

  • Willis W.

    Verified

    Reviewed 2/24/24, United States.

    Ever thing is great iam very very very satisfied got my money and my Mac book thanks a lot will tell all my friends about backmarket,

    Condition

    Excellent

    Purchased

    2/20/24

  • Jennifer R.

    Verified

    Reviewed 2/8/24, United States.

    The delivery was fast, the computer was flawless. There wasn't one thing wrong with it. The charge last for a long time and it runs great. I will order all my electronics from here from now on ..

    Condition

    Excellent

    Purchased

    1/31/24

  • Bill B.

    Verified

    Reviewed 1/31/24, United States.

    So far a fantastic experience. The laptop is in great shape, all the bells and whistles I need. Only thing I might include is a trial subscription to antivirus software. Might be a good inclusion.

    Condition

    Excellent

    Purchased

    1/9/24

  • Kris R.

    Verified

    Reviewed 3/18/24, United States.

    There's nothing wrong with the service. That was fine. The computer I ordered is so slow, I might as well have kept my old one! This was supposedly a refurb in good condition. I thought I was getting a good deal, but I am not satisfied with this computer at all. :(

    Condition

    Excellent

    Purchased

    3/2/24