Customer reviews

Reviews

  • Laura F.

    Verified

    Reviewed 4/7/24, United States.

    My Samsung Galaxy s21+ arrived quickly and well packaged. It is fully functional and in perfect condition. I saved money and got exactly what I wanted. I've already recommended this site to friends.

    Condition

    Excellent

    Purchased

    3/22/24

  • Nara L.

    Verified

    Reviewed 1/7/23, United States.

    This product was perfect and honestly it's always a hit or miss with refurbished products from different companies. I bought the galaxy note 20 for a low price and it came in perfect condition. After 2 tries of trying to buy a good condition that matches the grade I bought unlike the other companies I got my refunds from because theirs didn't match the grade, this one and I'm happy with my purchase.

    Condition

    Excellent

    Purchased

    12/26/22

  • Dean P.

    Verified

    Reviewed 2/4/24, United States.

    The S22 5G Galaxy is performing well. It was easy to set up and it reacts to my touch immediately. I am really enjoying it. I do put it on power save mode though to conserve the battery. It seems to help quite a bit. Kind of wish it had a better battery, but still worth it for the price.

    Condition

    Excellent

    Purchased

    1/19/24

  • Maryka G.

    Verified

    Reviewed 3/10/24, United States.

    Phone was in great condition, except I couldn’t hear anything out of the ear speaker. Turns out it was just super dirty… had to clean it out quite a bit, not a big deal but something that should have been done beforehand.

    Condition

    Excellent

    Purchased

    2/28/24

  • Aiden W.

    Verified

    Reviewed 2/11/24, United States.

    Been using backmarket for years now. As always, my order was perfect. Typically I'll just buy older phones for use with trade in at T-Mobile. I can always count on the quality being perfect for getting a trade promo!

    Condition

    Fair

    Purchased

    1/24/24

  • Ruth R.

    Verified

    Reviewed 4/10/24, United States.

    The phone is beautiful. Looks brand new. The only issue i have is the battery life, but i believe its an S22 issue and not the refurbishment.

    Condition

    Excellent

    Purchased

    3/27/24

  • Kaitlyn P.

    Verified

    Reviewed 4/1/24, United States.

    Love this phone. Came in condition advertised. No shipping problems. No hardware or software problems.

    Condition

    Good

    Purchased

    3/20/24

  • Charles A.

    Verified

    Reviewed 3/17/24, United States.

    My iPhone SE was like brand new, and works perfectly. Very happy with this purchase and I will use Back Market again.

    Condition

    Excellent

    Purchased

    3/2/24

  • Fred T.

    Verified

    Reviewed 1/21/24, United States.

    You get what you pay for. It’s ok for $100. It was supposed to be unlocked, but it is still tied to T-Mobile. I assumed being a GSM device it will allow me to make phone calls from it. However, it doesn’t have the phone app and can’t make calls or receive calls. I guess the SIM card will only allow you have data connection where there is no WiFi.

    Condition

    Excellent

    Purchased

    1/10/24

  • Robert K.

    Verified

    Reviewed 12/4/22, United States.

    Phine is great and so was follow up with back market. I had the note 9 I cracked it. Now I have the note 20 and it was a seemless transition. I hardly notice the difference between the 2 versions. So glad I got it used and saved $100'

    Condition

    Excellent

    Purchased

    11/21/22